Kayana WhatsApp Ordering

Kayana WhatsApp Ordering

Kayana for Business
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About

BiteLink is an online ordering solution that allows restaurants and takeaways to have their own personal website where customers can place food orders for delivery or collection. The merchant can set up loyalty programs, add or delete products, set delivery zones, and optimize for SEO. BiteLink also offers a POS app, which is used for customers who would rather call to order or order at a physical location.

About

Kayana WhatsApp Ordering (AskKay) is a cloud-based ordering service for restaurants, cafés, takeaways and hospitality operators. It lets customers browse a menu, select items, place delivery, collection, takeaway or dine-in orders, and receive a checkout link in WhatsApp to pay, without installing another ordering app or creating a new account. An AI order taker handles customer messages, helps build the basket, answers menu questions and can suggest add-ons. Businesses can connect the service to Kayana EPOS so menus and prices sync and incoming orders reach the existing point-of-sale workflow. They can configure order types, QR-code entry points and business WhatsApp numbers, while customers receive order updates in chat. The service is designed for operators who want to manage direct orders and customer conversations through WhatsApp alongside their existing in-store service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Takeaways, restaurants, cafes

Audience

Restaurants, takeaways, cafés and hospitality operators taking delivery, collection and table orders.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Not Supported

Pricing

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

BiteLink
Founded: 2025
United Kingdom
bitelink.com

Company Information

Kayana for Business
Founded: 2021
United Kingdom
kayanaforbusiness.com/uk/products/whatsapp-ordering/

Alternatives

Alternatives

UpMenu

UpMenu

Tastysoft
WowMenu

WowMenu

Hyve AI Labs FZCO
App4

App4

App4 Developments

Categories

Online Ordering Supported

Categories

Online Ordering Supported

Integrations

WhatsApp Not Supported

Integrations

WhatsApp Supported
Claim BiteLink and update features and information
Claim BiteLink and update features and information
Claim Kayana WhatsApp Ordering and update features and information
Claim Kayana WhatsApp Ordering and update features and information