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About

BILL (NYSE: BILL) is a leading financial operations platform for small and midsize businesses (SMBs). As a champion of SMBs, we are automating the future of finance so businesses can thrive. Our integrated platform helps businesses to more efficiently control their payables, receivables and spend and expense management. Hundreds of thousands of businesses rely on BILL’s proprietary member network of millions to pay or get paid faster. Headquartered in San Jose, California, BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. For more information, visit bill.com.

About

Simplify your entire purchasing journey with Purchasing Software that empowers you to Control, Request, Approve, Purchase, Pay, and Reconcile—the key to unlocking Proactive Spend Management. Take control of the entire purchasing process and supplier management. Dive into Proactive Spend Management, Track Every Penny, Eliminate Paperwork, Match Orders, and Pay Vendors — All Before Finishing Your First Cup of Coffee. Start the purchasing process by creating a purchase request. With ControlHub, your team has the best procurement software to generate and track POs in a single place. No Spreadsheets. No emails. No bottlenecks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations interested in a powerful solution to way to create and pay bills, send invoices, and get paid

Audience

Organizations interested in powerful purchasing software to unlock proactive spend management

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per user per month
AP: Starts at $45/user/month
Spend & Expense: $0/user/month
Free Version Not Supported
Free Trial Supported

Pricing

Free
Unlimited Purchasing Requests
Unlimited Requester Users
2 Approver Users
Always free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.4 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.4 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.3 / 5
ease 4.2 / 5
features 4.7 / 5
design 4.3 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • This is a great way to pay all our bills in one place from multiple sources. It is intuitive to use . You can set up two or three way approvals with this system to streamline your approval system.
  • I like how easy it is to add new invoices to be paid. Once the invoices are in the system it automatically matches them to vendors. This can help quicken the data entry process. It also allows us to maintain internal controls by allowing a remote worker to make the payments and separate the work. Being able to pay vendors via electronic fund transfers is great and the process to request the vendor set it up is easy on our end.
  • We are a small non-profit without a dedicated administration or accounting team, and bill.com has been a great way to easily pay invoices, even to international donors. Customer support has been prompt when we've had questions or need assistance.
  • I like that Bill.com connects to QuickBooks and is user-friendly for people who don't have extensive experience in accounting. The features are intuitive, and tech support is available via chat when I need it.
  • - The image processing feature works excellently, as soon as a new bill is uploaded, it is converted into digital text and saved. Makes it easy to save and forget bills.

Cons

  • They don't send out true remittances, only notifications. It would be nice if they notification included the invoice numbers being paid and all credits taken. Integration with Quickbooks Online is a little clunky and needs some work.
  • Sometimes I have to help vendors set up the electronic funds transfer information. It can be confusing on their end sometimes.
  • The paid service can be a bit pricey, but I have not found a cheaper alternative that allows for online approvals.
  • From an A/R perspective, it is cumbersome for customers to connect and pay their bills using the platform. If they made it possible to pay via credit card or bank transfer instead of going through so many steps to sign up, my customers would be happier to use bill.com to pay their bills.
  • - I would appreciate some data analytics on my past usage and some suggestions about how I can reduce the spending on some things.

Pros & Cons from Real Users

Pros

  • 1. Very intuitive solution. 2. Great features. You get notifications when your request has been approved or if you are an approver and need to approve a request. If a request has been sitting with someone for too long, you can 'ping' that person so that the request bubbles on top of their inbox. Overall, notifying different stakeholders during the procurement process is very well covered. Control Hub gives you the ability to add customized roles aside from the standard ones (purchaser, accountant, requester, etc.) that are offered within the tool. This allows you to set up a special role as per your needs and pick and choose the task this role can perform. Approval limits. Control Hub can mimic your approval limits easily. Adding approvers. If you are an approver and would like someone else to chime in on a particular purchasing request before you approve it, you can add that person in the workflow. Vendors can upload their invoices within ControlHub or send them to the email address that you've provided them with Very easy to onboard new users. There is an SSO with Gmail and you can start using ControlHub in a few clicks. 3. Integrations QBO, Slack integrations are available if you need them. 4. Rock solid customer support Probably my favourite part of Control Hub is the user support. Control Hub has one of the most responsive support teams that I've ever worked with. Very knowledgeable, professional and humble. They respond to you in a clear manner within a very reasonable time frame. On top of all that they take your input and share it internally with their product team. During my cooperation with ControlHub, they've adopted some suggestions. Of course, they cannot adopt everything you ask for but I have an impression that they do listen to their clients.
  • Ease of ordering as needed to keep track of purchases for virtual CCs - the auto generated card is issued fast logs CC transactions quickly - which is helpful.
  • The customer support is superb! The workflow is very straightforward and easy to use. I love the design and its features. I have tested at least 10 different software on the market, and I decided to go with ControlHub mainly because of its design and flexible features.
  • Organization of our data. Customer support. Generation and retention of order and approver data. The punch out feature.
  • ControlHub is a game-changer for our financial management with its seamless integration with NetSuite. The ease of uploading journal entries has significantly improved our efficiency and accuracy. On top of that, the platform's user-friendly interface makes buying products a breeze, streamlining our procurement process. Highly recommend for businesses looking for a robust solution!

Cons

  • Reporting functionality has room for improvement. You can pull reports from the dashboard and do data dumps with filters. Somewhat limited customization capabilities. However, ControlHub team is making constant improvements and the tool really covers a lot.
  • Need availability to clean up shipping address in auto generated orders (once approvals are done). Wish user had option to add approvers without admin having to do it.
  • The system is a little bit buggy in the beginning, but they are very quick to get it fixed. I recommend that they do more user testing for any existing and new features so that customers will have a smooth experience.
  • There is no easy way to distinguish a request/order that will send a PO to a vendor, or a request that the purchaser needs to make online. Both use a PO # but, they are different actions the layout is sometimes confusing you can't get to the same screen from 2 different ways you kind of have to learn the quirks of the navigation to make it useful. once you are good at it it is fine. But it's not that intuitive.
  • While ControlHub offers valuable features, it's important to note that customer support is currently limited to email, leading to occasional delays in responses (up to a day). The learning curve for understanding the ins and outs of ControlHub might be a bit steep initially. Despite these considerations, once familiarized, the platform proves to be a valuable asset with its feature set. Patience during the learning phase could lead to a rewarding experience in managing tasks efficiently.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BILL
Founded: 2006
United States
www.bill.com

Company Information

ControlHub
Founded: 2020
www.controlhub.com

Alternatives

Alternatives

Categories

Accounts Payable Supported

BILL's Accounts Payable solution transforms the tedious invoice-to-payment journey into a streamlined digital experience. Say goodbye to paper chaos and manual errors. With BILL AP, you can: - Capture invoices instantly through email, scanning, or direct upload - Automate approval workflows that adapt to your business rules - Pay vendors their way with multiple payment methods - Sync seamlessly with your accounting software - Access anywhere with mobile-friendly cloud technology Stop drowning in paperwork and reclaim hours each week. BILL AP doesn't just process payments—it elevates your entire financial operation with visibility, control, and efficiency that paper-based systems simply can't match. For businesses ready to modernize their AP process, BILL delivers the perfect balance of powerful automation and intuitive design that makes paying bills the easiest part of your day.

BILL's Accounts Receivable solution turns the frustrating chase for payments into a smooth, predictable cash flow engine. With BILL AR, you can: - Send professional invoices instantly that make payment easy for customers - Track payment status in real-time with clear visibility into what's paid, pending, and overdue - Accept payments virtually any way your customers want to pay - Automate reminders that politely keep customers on track without awkward conversations - Reconcile transactions automatically with your accounting system Stop wondering when you'll get paid and start planning with confidence. BILL AR shortens your cash conversion cycle, reduces days sales outstanding (DSO), and transforms accounts receivable from a bottleneck into a business accelerator. For growth-focused businesses, BILL AR delivers the digital efficiency, payment flexibility, and financial clarity that turns receivables into reliable revenue—letting you focus on your business, not your billing.

AI Finance Supported
AP Automation Supported

BILL's Accounts Payable solution transforms the tedious invoice-to-payment journey into a streamlined digital experience. Say goodbye to paper chaos and manual errors. With BILL AP, you can: - Capture invoices instantly through email, scanning, or direct upload - Automate approval workflows that adapt to your business rules - Pay vendors their way with multiple payment methods - Sync seamlessly with your accounting software - Access anywhere with mobile-friendly cloud technology Stop drowning in paperwork and reclaim hours each week. BILL AP doesn't just process payments—it elevates your entire financial operation with visibility, control, and efficiency that paper-based systems simply can't match. For businesses ready to modernize their AP process, BILL delivers the perfect balance of powerful automation and intuitive design that makes paying bills the easiest part of your day.

AR Automation Supported

BILL's Accounts Receivable solution turns the frustrating chase for payments into a smooth, predictable cash flow engine. With BILL AR, you can: - Send professional invoices instantly that make payment easy for customers - Track payment status in real-time with clear visibility into what's paid, pending, and overdue - Accept payments virtually any way your customers want to pay - Automate reminders that politely keep customers on track without awkward conversations - Reconcile transactions automatically with your accounting system Stop wondering when you'll get paid and start planning with confidence. BILL AR shortens your cash conversion cycle, reduces days sales outstanding (DSO), and transforms accounts receivable from a bottleneck into a business accelerator. For growth-focused businesses, BILL AR delivers the digital efficiency, payment flexibility, and financial clarity that turns receivables into reliable revenue—letting you focus on your business, not your billing.

B2B Payment Supported
Budgeting Supported
Contractor Payment Supported
Expense Report Supported

BILL Spend & Expense transforms the headache of expense management into a painless digital process. Say farewell to lost receipts, delayed approvals, and manual reconciliation. With BILL Expenses, you can: - Capture receipts on the go with quick mobile snaps that digitize instantly - Create and submit expense reports in minutes, not hours - Set approval workflows that respect your company policies - Process reimbursements quickly so your team isn't left waiting - Gain real-time visibility into spending patterns and budget impacts Stop chasing paper trails and spreadsheet nightmares. Eliminate the friction between spending and accounting, giving employees, managers, and finance teams exactly what they need—simplicity, speed, and accuracy. For businesses tired of expense management chaos, BILL Spend & Expense delivers the digital transformation that turns one of your most tedious financial processes into one of your most transparent and efficient.

Finance Supported
Invoice Generators Supported
Payment Processing Supported
Recurring Billing Supported
Spend Management Supported

BILL Spend & Expense transforms the headache of expense management into a painless digital process. Say farewell to lost receipts, delayed approvals, and manual reconciliation. With BILL Expenses, you can: - Capture receipts on the go with quick mobile snaps that digitize instantly - Create and submit expense reports in minutes, not hours - Set approval workflows that respect your company policies - Process reimbursements quickly so your team isn't left waiting - Gain real-time visibility into spending patterns and budget impacts Stop chasing paper trails and spreadsheet nightmares. Eliminate the friction between spending and accounting, giving employees, managers, and finance teams exactly what they need—simplicity, speed, and accuracy. For businesses tired of expense management chaos, BILL Spend & Expense delivers the digital transformation that turns one of your most tedious financial processes into one of your most transparent and efficient.

BILL Spend & Expense transforms the headache of expense management into a painless digital process. Say farewell to lost receipts, delayed approvals, and manual reconciliation. With BILL Expenses, you can: - Capture receipts on the go with quick mobile snaps that digitize instantly - Create and submit expense reports in minutes, not hours - Set approval workflows that respect your company policies - Process reimbursements quickly so your team isn't left waiting - Gain real-time visibility into spending patterns and budget impacts Stop chasing paper trails and spreadsheet nightmares. Eliminate the friction between spending and accounting, giving employees, managers, and finance teams exactly what they need—simplicity, speed, and accuracy. For businesses tired of expense management chaos, BILL Spend & Expense delivers the digital transformation that turns one of your most tedious financial processes into one of your most transparent and efficient.

BILL transforms business spending with digital payment technology that's secure, controlled, and efficient. - Generate unique cards instantly for specific vendors or purchases - Set precise spending limits and controls - Enhance security by eliminating shared card numbers - Automate reconciliation with your accounting system - Track expenses in real-time - Earn cashback on eligible purchases Stop managing physical cards and manual processes. BILL puts control in your hands while streamlining your purchase-to-reconciliation workflow—turning everyday business spending into a strategic advantage for your bottom line.

Categories

Spend Management Features

Approval Workflow Supported
Budgeting / Forecasting Supported
Expense Tracking Supported
Multi-Currency Not Supported
Prepaid Cards Not Supported
Procurement Management Not Supported
Receipt Management Supported
Spend Analysis Supported
Spend Control Supported
Supplier Management Not Supported

Accounts Payable Features

Approval Process Control Supported
Bank Reconciliation Supported
Cash Management Supported
Check Writing Supported
Duplicate Payment Alert Supported
Fraud Detection Supported
General Ledger Entry Supported
Vendor Management Supported

Accounts Receivable Features

ACH Payment Processing Supported
Billing & Invoicing Supported
Check Processing Supported
Collections Management Supported
Online Payment Processing Supported
Overpayment Processing Supported
Partial Payments Supported
Receivables Ledger Supported
Recurring Billing Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Not Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Supported

Budgeting Features

"What If" Scenarios Not Supported
Asset Planning Not Supported
Balance Sheet Not Supported
Capital Asset Planning Not Supported
Cash Management Not Supported
Consolidation / Roll-Up Not Supported
Forecasting Not Supported
General Ledger Not Supported
Income Statements Not Supported
Multi-Company Supported
Multi-Department / Project Not Supported
Profit / Loss Statement Not Supported
Project Budgeting Not Supported
Run Rate Tracking Not Supported
Version Control Not Supported

Expense Report Features

Approval Process Control Supported
Invoice Management Supported
Multi-Currency Not Supported
Receipt Management Supported
Reimbursement Management Supported
Spend Control Supported
Time Tracking Not Supported
Workflow Management Not Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Supported
Debit Card Support Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Supported
Recurring Billing Supported
Signature Capture Supported

Recurring Billing Features

Customer Portal Not Supported
Deferred Billing Not Supported
Discount Management Not Supported
Dunning Management Not Supported
Invoice History Supported
Multi-Currency Not Supported
Multi-Period Recurring Billing Not Supported
Payment Processing Supported
Recurring Donations Not Supported
Subscription Billing Not Supported

Spend Management Features

Approval Workflow Supported
Budgeting / Forecasting Supported
Expense Tracking Supported
Multi-Currency Not Supported
Prepaid Cards Supported
Procurement Management Supported
Receipt Management Not Supported
Spend Analysis Supported
Spend Control Supported
Supplier Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Not Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Not Supported
Manufacturing Inventory Management Not Supported
Mobile Access Not Supported
Multi-Channel Management Not Supported
Product Identification Not Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Not Supported

Procurement Features

Asset Management Not Supported
Auction Management Not Supported
Bid Management Not Supported
Budget Management Supported
Catalog Management Not Supported
Contract Management Supported
Inventory Management Supported
Invoice Processing Supported
PunchOut Supported
Purchase Order Management Supported
Receiving Not Supported
Requisitions & Approvals Supported
Sourcing Management Not Supported
Spend Management Supported
Supplier Management Supported

Purchasing Features

Catalog Management Supported
Compliance Management Not Supported
Contract Management Not Supported
Inventory Management Supported
Invoice Processing Supported
PunchOut Supported
Purchase Order Management Supported
Requisitions & Approvals Supported
Sourcing Management Not Supported
Spend Management Supported
Supplier Management Supported

Integrations

NetSuite Supported
QuickBooks Online Supported
Acumatica Cloud ERP Supported
Amazon Not Supported
Blackbaud Altru Supported
DualEntry Supported
Everest Supported
Hubdoc Supported
Lula Commerce Supported
MSC Apex Not Supported
Mesh Supported
Microsoft Dynamics 365 Supported
Motileo Supported
QuickBooks Desktop Premier Supported
Sage 100 Supported
Sage 50 Supported
Sage Intacct Supported
Slack Not Supported
Tax1099 Supported
Xero Supported

Integrations

NetSuite Supported
QuickBooks Online Supported
Acumatica Cloud ERP Not Supported
Amazon Supported
Blackbaud Altru Not Supported
DualEntry Not Supported
Everest Not Supported
Hubdoc Not Supported
Lula Commerce Not Supported
MSC Apex Supported
Mesh Not Supported
Microsoft Dynamics 365 Not Supported
Motileo Not Supported
QuickBooks Desktop Premier Not Supported
Sage 100 Not Supported
Sage 50 Not Supported
Sage Intacct Not Supported
Slack Supported
Tax1099 Not Supported
Xero Not Supported
Claim BILL and update features and information
Claim BILL and update features and information
Claim ControlHub and update features and information
Claim ControlHub and update features and information