Segment

Segment

Twilio
+
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About

BigID is data visibility and control for all types of data, everywhere. Reimagine data management for privacy, security, and governance across your entire data landscape. With BigID, you can automatically discover and manage personal and sensitive data – and take action for privacy, protection, and perspective. BigID uses advanced machine learning and data intelligence to help enterprises better manage and protect their customer & sensitive data, meet data privacy and protection regulations, and leverage unmatched coverage for all data across all data stores. 2

About

Twilio Segment’s Customer Data Platform (CDP) provides companies with the data foundation that they need to put their customers at the heart of every decision. Per IDC, it’s the #1 CDP in worldwide market share four years in a row (2019-2022). Using Twilio Segment, companies can collect, unify and route their customer data into any system where it’s needed to better understand their customers and create seamless, compelling experiences in real-time. Over 25,000 companies use Twilio Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations of al sizes who need to manage and protect their data: Security, risk, & IT teams, privacy teams, governance teams, and records management teams.

Audience

Every company that needs a customer data foundation

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$120 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Intuitive UI & workflows for managing data pipelines. Prebuilt integration with hundreds of apps & platform. Consolidates customer data from diverse sources into unifies profiles.
  • Twilio Segment serves as a powerful customer data platform, allowing businesses to consolidate & manage customer data from various sources, creating unified for enhanced understanding.

Cons

  • The major con about Twilio Segment is its complex pricing plans makes it expensive to use it on a scale.
  • The pricing model may vary based on the usage & businesses need to carefully assess their data processing & storage requirements to manage cost effectively.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BigID
Founded: 2016
United States
bigid.com

Company Information

Twilio
Founded: 2011
United States
segment.com

Alternatives

Alternatives

Data Identification Manager™

Data Identification Manager™

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Mortar

Mortar

MortarAI
Secuvy AI

Secuvy AI

Secuvy
Securiti

Securiti

Veeam

Categories

Categories

Consent Management Platforms Features

Additional Users / Permissions Not Supported
Automatic Cookie-Blocking Not Supported
CCPA Compliance Supported
CMS Integration Not Supported
Cookie Crawling Not Supported
Design/Branding Customization Supported
Fingerprinting Not Supported
GDPR Compliance Supported
IAB Compliance Supported
Reporting / Analytics Supported
Responsive Design Not Supported
Subdomains Compatibility Not Supported
Tag Manager Integration Not Supported
Whitelabel Solution Not Supported

Data Management Features

Customer Data Supported
Data Analysis Supported
Data Capture Not Supported
Data Integration Supported
Data Migration Supported
Data Quality Control Supported
Data Security Supported
Information Governance Supported
Master Data Management Supported
Match & Merge Not Supported

Data Quality Features

Address Validation Not Supported
Data Deduplication Supported
Data Discovery Supported
Data Profililng Supported
Master Data Management Supported
Match & Merge Not Supported
Metadata Management Supported

Data Discovery Features

Contextual Search Supported
Data Classification Supported
Data Matching Supported
False Positives Reduction Supported
Self Service Data Preparation Not Supported
Sensitive Data Identification Supported
Visual Analytics Supported

Data Loss Prevention Features

Compliance Reporting Supported
Incident Management Not Supported
Policy Management Supported
Sensitive Data Identification Supported
Web Threat Management Not Supported
Whitelisting / Blacklisting Not Supported

Data Security Features

Alerts / Notifications Supported
Antivirus/Malware Detection Not Supported
At-Risk Analysis Not Supported
Audits Not Supported
Data Center Security Not Supported
Data Classification Supported
Data Discovery Supported
Data Loss Prevention Not Supported
Data Masking Supported
Data-Centric Security Supported
Database Security Supported
Encryption Not Supported
Identity / Access Management Supported
Logging / Reporting Not Supported
Mobile Data Security Not Supported
Monitor Abnormalities Not Supported
Policy Management Supported
Secure Data Transport Not Supported
Sensitive Data Compliance Supported

GDPR Compliance Features

Access Control Supported
Consent Management Supported
Data Mapping Supported
Incident Management Supported
PIA / DPIA Not Supported
Policy Management Supported
Risk Management Supported
Sensitive Data Identification Supported

PCI Compliance Features

Access Control Supported
Compliance Reporting Supported
Exceptions Management Not Supported
File Integrity Monitoring Not Supported
Intrusion Detection System Not Supported
Log Management Not Supported
Patch Management Not Supported
PCI Assessment Supported
Policy Management Supported

Risk Management Features

Alerts/Notifications Supported
Auditing Supported
Business Process Control Not Supported
Compliance Management Supported
Corrective Actions (CAPA) Not Supported
Dashboard Supported
Exceptions Management Not Supported
Internal Controls Management Not Supported
IT Risk Management Supported
Legal Risk Management Not Supported
Mobile Access Not Supported
Operational Risk Management Supported
Predictive Analytics Not Supported
Reputation Risk Management Supported
Response Management Not Supported
Risk Assessment Supported

Data Management Features

Customer Data Supported
Data Analysis Supported
Data Capture Supported
Data Integration Supported
Data Migration Supported
Data Quality Control Supported
Data Security Supported
Information Governance Supported
Master Data Management Supported
Match & Merge Supported

Data Quality Features

Address Validation Not Supported
Data Deduplication Supported
Data Discovery Supported
Data Profililng Supported
Master Data Management Supported
Match & Merge Supported
Metadata Management Not Supported

Account Based Marketing Features

Analytics Not Supported
Campaign Personalization Supported
Customer Segmentation Supported
Engagement Monitoring Supported
Lead Nurturing Not Supported
Lead Scoring Not Supported
Progress Tracking Not Supported
Prospecting Tools Not Supported
Target Account Identification Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Master Data Management Features

Data Governance Supported
Data Masking Supported
Data Source Integrations Supported
Hierarchy Management Not Supported
Match & Merge Supported
Metadata Management Not Supported
Multi-Domain Supported
Process Management Supported
Relationship Mapping Supported
Visualization Not Supported

Personalization Features

A/B Testing Not Supported
Abandoned Cart Saver Not Supported
Account Based Marketing Supported
Behavioral Targeting Supported
Campaign Segmentation Supported
Content Analytics Not Supported
Contextual Targeting Supported
Customer Profiles Supported
Experience Management Supported
Recommendation Engine Supported
Website Personalization Supported

Integrations

Databricks Supported
Snowflake Supported
Boltic Not Supported
Build0 Not Supported
Cartful Not Supported
Forwrd Not Supported
Google Cloud Platform Supported
Insider One Not Supported
Intellimize Not Supported
Iteratively Not Supported
Ketch Not Supported
MOBI Not Supported
Make Not Supported
Optimizely One Not Supported
Salesmachine Not Supported
Simon AI Not Supported
Station Not Supported
Teachable Not Supported
Togai Not Supported
TwentyThree Not Supported

Integrations

Databricks Supported
Snowflake Supported
Boltic Supported
Build0 Supported
Cartful Supported
Forwrd Supported
Google Cloud Platform Not Supported
Insider One Supported
Intellimize Supported
Iteratively Supported
Ketch Supported
MOBI Supported
Make Supported
Optimizely One Supported
Salesmachine Supported
Simon AI Supported
Station Supported
Teachable Supported
Togai Supported
TwentyThree Supported
Claim BigID and update features and information
Claim BigID and update features and information
Claim Segment and update features and information
Claim Segment and update features and information