BigHand Resource ManagementBigHand
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BigHand Workflow ManagementBigHand
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About
BigHand Resource Management is a legal work allocation and resourcing tool that allows law firms to identify resources, forecast utilization, manage workloads, and add structure to career development for lawyers. The solution delivers real-time visibility of team availability and costs, improved profitability on matters, and supports DEI goals and equitable allocation of work. Get visibility of capacity within teams, practice groups, and firm-wide at an individual lawyer level. Plan and allocate work based on client demands, vacation planning, profitability, DEI, and more. Enable lawyers to track their progress against key metrics and objectives and take ownership of their workload. A searchable view of lawyer skills, sector knowledge, existing relationships, and languages. Visibility of run rate and future allocation against matter budget which helps partners with better matter management.
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About
BigHand Workflow Management is a task delegation solution that allows work to be automatically routed to the right support staff at the right cost to the law firm, and monitored through to completion. Output reports can be used by management for visibility of key metrics like work type, volume, capacity, and utilization for informed resourcing and productivity decision-making. Comprehensive forms to suit every type of support task your law firm requires. Single or multi-step workflows to automatically route tasks to the most cost-effective resource. Record high-quality voice notes, add comments, or attach files and send for transcription. A live feed of all support tasks, sort and filter by work type, assigned user, priority, due date, author, matter, and more. Automatic time recording for every task completed by any support team member. Real-time and historical data on backlogs, throughput, service levels, and support team effectiveness.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Professionals in need of a work allocation tool to improve forecasting, equity and profitability in matter staffing
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Audience
Enterprises that want a solution to manage their task delegation, work allocation, reporting and analytics processes
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBigHand
Founded: 1995
United Kingdom
www.bighand.com/en-us/our-solutions/resource-management/
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Company InformationBigHand
Founded: 1995
United Kingdom
www.bighand.com/en-us/our-solutions/workflow-management/
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