SitehelpdeskSitehelpdesk.com
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Related Products
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About
Installed in your Intranet, QWS Server integrates all channels and tools for managing and controlling QWS Endpoints. It intelligently monitors all active QWS Endpoints in a way similar to how airplanes and spaceships in flight are monitored by ground stations. Installed on a personal or corporate-managed computer (the “Host”), QWS Endpoint creates on the Host a fully secure quarantined work environment (i.e., QWS), which is a fully secure extension of your corporate Intranet work environment. Data inside QWS is quarantined from the Host as well as any other network or Internet resource that is not explicitly allowed by your corporate policy. Using QWS for work, employees are more productive than before. QWS Connector creates a fully secure tunnel between each QWS Endpoint and configured corporate Intranet(s). The encrypted tunnel is established on-demand, enabling employees to use QWS to work offline without connecting to the Intranet.
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About
Feature rich help desk software solution. Suitable for use by any internal support function that receives enquiries from staff. From a link on your Intranet, this web browser based software provides your company employees with online support, request tracking and self-help even when you are not available. The unique design features will allow you to get up and running within hours of installing. Internal staff may log support calls directly from a link on your Intranet using any web browser. sitehelpdesk forms the core support service solution at the heart of our product range and may be downloaded from this site and used as the springboard to your in-house support - you just need a Microsoft server. Alternatively we can host it on the cloud for you. If you are small IT department then sitehelpdesk might meet your immediate requirements and you can easily upgrade to sitehelpdesk-IT later for the additional IT services features. You only pay the difference in price when upgrading.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
IT teams searching for a data and cybersecurity solution
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Audience
A service desk solution suitable for any internal department
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$800.00/one-time
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBicDroid
Founded: 2014
Canada
bicdroid.com
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Company InformationSitehelpdesk.com
Founded: 2000
United Kingdom
www.sitehelpdesk.com/helpdesk/sitehelpdesk.html
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
Apache Tomcat
Hadoop
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