Sitehelpdesk

Sitehelpdesk

Sitehelpdesk.com
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About

Installed in your Intranet, QWS Server integrates all channels and tools for managing and controlling QWS Endpoints. It intelligently monitors all active QWS Endpoints in a way similar to how airplanes and spaceships in flight are monitored by ground stations. Installed on a personal or corporate-managed computer (the “Host”), QWS Endpoint creates on the Host a fully secure quarantined work environment (i.e., QWS), which is a fully secure extension of your corporate Intranet work environment. Data inside QWS is quarantined from the Host as well as any other network or Internet resource that is not explicitly allowed by your corporate policy. Using QWS for work, employees are more productive than before. QWS Connector creates a fully secure tunnel between each QWS Endpoint and configured corporate Intranet(s). The encrypted tunnel is established on-demand, enabling employees to use QWS to work offline without connecting to the Intranet.

About

Feature rich help desk software solution. Suitable for use by any internal support function that receives enquiries from staff. From a link on your Intranet, this web browser based software provides your company employees with online support, request tracking and self-help even when you are not available. The unique design features will allow you to get up and running within hours of installing. Internal staff may log support calls directly from a link on your Intranet using any web browser. sitehelpdesk forms the core support service solution at the heart of our product range and may be downloaded from this site and used as the springboard to your in-house support - you just need a Microsoft server. Alternatively we can host it on the cloud for you. If you are small IT department then sitehelpdesk might meet your immediate requirements and you can easily upgrade to sitehelpdesk-IT later for the additional IT services features. You only pay the difference in price when upgrading.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT teams searching for a data and cybersecurity solution

Audience

A service desk solution suitable for any internal department

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$800.00/one-time
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BicDroid
Founded: 2014
Canada
bicdroid.com

Company Information

Sitehelpdesk.com
Founded: 2000
United Kingdom
www.sitehelpdesk.com/helpdesk/sitehelpdesk.html

Alternatives

Alternatives

NITRO IT Help Desk

NITRO IT Help Desk

Crow Canyon Software
ExDesk

ExDesk

ExDesk.com
Powell Intranet

Powell Intranet

Powell Software
Precurio

Precurio

Precurio Software
Engynn Intranet

Engynn Intranet

Engynn Technologies

Categories

Categories

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Apache Tomcat
Hadoop

Integrations

Apache Tomcat
Hadoop
Claim BicDroid and update features and information
Claim BicDroid and update features and information
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