Bettermode vs. phpFox Comparison


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About Customizable online community platform to connect, engage, and retain users. Bettermode is a cloud-based online community software empowering the new generation of branded communities. Enable your users to discuss and connect under your brand. Users can write articles, ask questions, submit answers, create polls, upvote, comment, and share multiple types of content. Leverage our highly modular community platform, native integrations, widgets, and API to create thriving customer communities. Enjoy the flexibility of premade templates to visually build your unique community. Fully adaptable to your brand guidelines and navigation structure of the primary site or product. Embeddable widgets to add community experience in the customer journey. Extensive API and app store with 20+ Integrations with leading third-party apps (including Zapier).	About phpFox is a powerful social network platform for niche communities. Whether you want to build a social website for your business, organization, startup or just your common interest group, phpFox can help with lots of its built-in features. We have spent a great deal of time to work on performance improvements to ensure that the software is an Efficient Investment for your Growing Business. Whether your audience access your community on a desktop computer, a tablet or a mobile phone, your social content can adapt perfectly to any screen size. Customize your look and feel is just a breeze. No coding required! Our theme management system allows you to easily add, remove or edit any website part. Try it yourself today with 14-Day free trial,
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Customer and partner communities	Audience Companies or individuals that want to create a niche social network that offers a wide range of social features such as live streaming, chat, story.. and more.
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $49/month Free Version Not Supported Free Trial Supported	Pricing $74/month Flexible Price, starting from only $74 You can go with Perpetual or Pay-as-you-go Perpetual license +Pro: $639/ one time +Ultimate: $1699/ one time Subscribe to Pay-as-you-go subscription +Pro Subscription: $74 /month +Ultimate Subscription: $294/ month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 1.0 / 5 ease 1.7 / 5 features 2.0 / 5 design 2.3 / 5 support 1.0 / 5 Read all reviews
Pros & Cons from Real Users Pros We were looking to use a community software to give our customers a voice with a community built around of consumer electronics brand. We evaluated different community platforms but Tribe was the most comprehensive community platform. Personally, I like how customisable it is -- you can just mould it to adapt your brand guidelines and showcase the exact social elements on the community site. We could easily integrate it into our website and mobile app thanks to its powerful API and SDK. The support team and customer success managers are the true experts at answering questions and will help you implement all kinds of useful great ideas. Here are the key pointers: - Straightforward setup and configuration - Relatively easy integration using the API - Simple functionality and easy to navigate through the admin panel - Cost effective compared to other products based on the available features - Dedicated and super responsive account managers When we decided to migrate from an existing community solution, initially it seemed very challenging. However, Tribe team really made it fast and easy by having the right migration processes and tools. Their community success team was always available to handle issues and requests. What I liked very much about Tribe is the simplicity of their core platform that can be extended with different apps based on my community need. We got all these great solutions at a fraction of cost we used to spend on the previous platform. Cons The direct communication between users was not available. They claimed it’s already on the company’s roadmap. Can’t wait to have it activated for our community. Some features were not working as expected at the beginning. However, the strong support team fixed the bugs in a very short time. Tribe did not provide us with any mobile app but to be fair the messenger integration was a great replacement. Their idea that people do not want to just install another mobile app sounded reasonable.	Pros & Cons from Real Users Pros Design. There literally are no other pros. The site lags forever and you can not even talk to support on the phone. Nothing but issues from the beginning... all they do is apologize and tell you to send them the feedback which they queue while charging you for support and never do anything... They have no major update or vision... It's probably one person working on the code.... It looks nice....but only looks.......... . Cons Slow slow slow, lagged. I hated the fact they don't come in for support until 9:30 PM EST so if your site is down and you are in the USA, you're just completely left to hang. My site is down for 15 hours now and they tell me 24-48 hour response time. BEWARE!!!!! Stay away from this bunch if thieves and crooks unable to fix any issues or lying about everything they do or sell. They have no business acumen and no work ethic, they actually despise their western clients.. And there is nothing you can do but post bad reviews since they are so far away from any kind of liability. Two big problems that make this script or platform VERY expensive; - support: after you have bought it, you have a few months support. You ask something, it taes several days for the answer, that mostly is not an answer to what you asked. You lose a lot of time and after a few months they stop support, unless you pay further support. - customization: if you want to personlaize the script /platform you have no other choice than asking it to the people of phpfox. This can become very expensive. BUT, the biggest problem is the fact that EACH time that they launch an upgrade, you have to ask them again to do that customization and of course, this will not be for free. We bought this platform a few months ago and there have already been 3 upgrades. Money, money money! Looking on Google other people also have problems with Phpfox
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Bettermode Founded: 2018 Canada bettermode.com	Company Information phpFox Founded: 2008 United States www.phpfox.com
Alternatives Influitive	Alternatives UNA.io BoonEx
Disciple Disciple Media	mooSocial SocialLOFT
Open Social	SocialEngine Ahead WebSoft Technologies Pvt. Ltd.
Chaordix Community Platform Chaordix	Open Social
Higher Logic Thrive Higher Logic View All	NING View All
Categories Community Supported Customer Engagement Supported Customer Loyalty Supported Customer Satisfaction Supported Social Networking Supported	Categories Community Supported Live Streaming Supported Social Networking Supported
Community Features Content Management Supported Content Moderation Supported Discussions / Forums Supported Event Management Supported Group Management Supported Ideation / Crowdsourcing Supported Member Directory Supported Membership Management Supported Social Media Management Not Supported Website Management Supported White Label Not Supported Social Networking Features Activity / News Feed Supported Advertising Management Not Supported Blogs Supported Data Security Supported Event Management Supported Group Management Supported Media Library Supported Privacy Options Supported Real-time Chat Supported Social Media Integration Supported Social Media Tagging Not Supported User Profiles Supported Show More Features Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Supported Content Syndication Not Supported Feedback Collection Supported Gamification Supported Live Chat Not Supported Video Content Not Supported Customer Loyalty Features Corporate Memberships Not Supported CRM Not Supported Customer Activity Tracking Supported Discount Management Not Supported Gift Card System Not Supported Loyalty Card System Not Supported Member Portal Supported Membership Management Supported No-Card Loyalty System Not Supported Referral Tracking Not Supported Rewards Management Supported Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Not Supported	Community Features Content Management Supported Content Moderation Not Supported Discussions / Forums Supported Event Management Supported Group Management Supported Ideation / Crowdsourcing Not Supported Member Directory Not Supported Membership Management Supported Social Media Management Supported Website Management Supported White Label Supported Social Networking Features Activity / News Feed Supported Advertising Management Supported Blogs Supported Data Security Supported Event Management Supported Group Management Supported Media Library Supported Privacy Options Supported Real-time Chat Supported Social Media Integration Supported Social Media Tagging Supported User Profiles Supported Show More Features Live Streaming Features Access Control Supported Audience Analytics Not Supported Audience Engagement Supported Browser-based Supported Customizable Branding Supported Encoding Supported Event Scheduling Not Supported Live Streaming Production Supported Moderation Not Supported Monetization Tools Not Supported Multi-Screen / Split-Screen Not Supported Multiple Camera Feeds Not Supported Multistreaming Not Supported Session Recording Supported Social Media Integration Supported Streaming Platform Integration Supported
Integrations Facebook Supported Activepieces Supported ArrowChat Not Supported Axis LMS Supported Evidence Supported Google Analytics Supported Google Calendar Supported Integrately Supported Intercom Supported Lasso Moderation Supported Mazaal AI Supported Mixpanel Supported Salesforce Supported SendGrid Supported Shopify Supported Slack Supported Stackreaction Supported WiserNotify Supported Wufoo Supported Zapier Supported Show More Integrations View All 25 Integrations	Integrations Facebook Supported Activepieces Not Supported ArrowChat Supported Axis LMS Not Supported Evidence Not Supported Google Analytics Not Supported Google Calendar Not Supported Integrately Not Supported Intercom Not Supported Lasso Moderation Not Supported Mazaal AI Not Supported Mixpanel Not Supported Salesforce Not Supported SendGrid Not Supported Shopify Not Supported Slack Not Supported Stackreaction Not Supported WiserNotify Not Supported Wufoo Not Supported Zapier Not Supported Show More Integrations View All 3 Integrations
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