Bettermode

Bettermode

5.0 out of 5 stars
Bettermode Wisdom Community

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Bettermode:

About

Customizable online community platform to connect, engage, and retain users. Bettermode is a cloud-based online community software empowering the new generation of branded communities. Enable your users to discuss and connect under your brand. Users can write articles, ask questions, submit answers, create polls, upvote, comment, and share multiple types of content. Leverage our highly modular community platform, native integrations, widgets, and API to create thriving customer communities. Enjoy the flexibility of premade templates to visually build your unique community. Fully adaptable to your brand guidelines and navigation structure of the primary site or product. Embeddable widgets to add community experience in the customer journey. Extensive API and app store with 20+ Integrations with leading third-party apps (including Zapier).
Wisdom Community:

About

With Wisdom, you can communicate directly with your customers, specific team members, set up workgroups, allocate tasks, and collaborate like never before – all from one platform. When you harness the power of advanced community engagement with Wisdom, your business benefits from reduced support costs, improved insights into customer behavior, a better experience for your customers, and improved return on investment. Internally, your employees will be more engaged, feel more listened to, and will help them realize their potential. Wisdom represents a seismic change in the knowledge-sharing space. The platform has been designed to unify knowledge sharing by giving both internal and external communities the space to share values, share a purpose, and ultimately align for the greater good of your business. Connect, stress free Centralize Information Save time and money.
Bettermode:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Wisdom Community:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Bettermode:

Audience

Customer and partner communities
Wisdom Community:

Audience

Our solutions help customer service teams improve their interaction with customers by engaging them and integrating them into a scalable and branded community. This also proves to be a valuable resource for marketing. Behind the scenes business-internal teams and groups can work together efficiently and easily in private communities as well. Wisdom's solutions offer a all-in-one platform for customer service and employee collaboration.
Bettermode:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Wisdom Community:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Bettermode:

API

Offers API Not Supported
Wisdom Community:

API

Offers API Supported
Bettermode:

Screenshots and Videos

Wisdom Community:

Screenshots and Videos

Bettermode:

Pricing

$49/month
Free Version Not Supported
Free Trial Supported
Wisdom Community:

Pricing

The pricing depends on the scope of the project. Please contact us for more detailled information and a demo.
Free Version Not Supported
Free Trial Supported
Bettermode:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.7 / 5
support 5.0 / 5
Wisdom Community:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Bettermode:

Pros & Cons from Real Users

Pros

  • We were looking to use a community software to give our customers a voice with a community built around of consumer electronics brand. We evaluated different community platforms but Tribe was the most comprehensive community platform. Personally, I like how customisable it is -- you can just mould it to adapt your brand guidelines and showcase the exact social elements on the community site. We could easily integrate it into our website and mobile app thanks to its powerful API and SDK.
  • The support team and customer success managers are the true experts at answering questions and will help you implement all kinds of useful great ideas. Here are the key pointers: - Straightforward setup and configuration - Relatively easy integration using the API - Simple functionality and easy to navigate through the admin panel - Cost effective compared to other products based on the available features - Dedicated and super responsive account managers
  • When we decided to migrate from an existing community solution, initially it seemed very challenging. However, Tribe team really made it fast and easy by having the right migration processes and tools. Their community success team was always available to handle issues and requests. What I liked very much about Tribe is the simplicity of their core platform that can be extended with different apps based on my community need. We got all these great solutions at a fraction of cost we used to spend on the previous platform.

Cons

  • The direct communication between users was not available. They claimed it’s already on the company’s roadmap. Can’t wait to have it activated for our community.
  • Some features were not working as expected at the beginning. However, the strong support team fixed the bugs in a very short time.
  • Tribe did not provide us with any mobile app but to be fair the messenger integration was a great replacement. Their idea that people do not want to just install another mobile app sounded reasonable.
Bettermode:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Wisdom Community:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Bettermode:

Company Information

Bettermode
Founded: 2018
Canada
bettermode.com
Wisdom Community:

Company Information

zehnplus
Founded: 2021
Switzerland
getwisdomcommunity.com
Bettermode:

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Wisdom Community:
Bettermode:

Categories

Community Supported
Customer Loyalty Supported
Social Networking Supported
Wisdom Community:

Categories

Community Supported
Bettermode:

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Not Supported
Website Management Supported
White Label Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Not Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Not Supported
Referral Tracking Not Supported
Rewards Management Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Not Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Not Supported
Blogs Supported
Data Security Supported
Event Management Supported
Group Management Supported
Media Library Supported
Privacy Options Supported
Real-time Chat Supported
Social Media Integration Supported
Social Media Tagging Not Supported
User Profiles Supported
Wisdom Community:

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Not Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Not Supported
Website Management Not Supported
White Label Not Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported
Bettermode:

Integrations

Activepieces Supported
Axis LMS Supported
Easyflow Supported
ElectroNeek Supported
Evidence Supported
Facebook Supported
Google Analytics Supported
Google Calendar Supported
Intercom Supported
KonnectzIT Supported
Leo Supported
Mazaal AI Supported
Mixpanel Supported
Salesforce Supported
Shopify Supported
Slack Supported
Stripe Supported
Telegram Supported
Wufoo Supported
Zapier Supported
Wisdom Community:

Integrations

Activepieces Not Supported
Axis LMS Not Supported
Easyflow Not Supported
ElectroNeek Not Supported
Evidence Not Supported
Facebook Not Supported
Google Analytics Not Supported
Google Calendar Not Supported
Intercom Not Supported
KonnectzIT Not Supported
Leo Not Supported
Mazaal AI Not Supported
Mixpanel Not Supported
Salesforce Not Supported
Shopify Not Supported
Slack Not Supported
Stripe Not Supported
Telegram Not Supported
Wufoo Not Supported
Zapier Not Supported
Bettermode:
Claim Bettermode and update features and information
Claim Bettermode and update features and information
Wisdom Community:
Claim Wisdom Community and update features and information
Claim Wisdom Community and update features and information