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About

Customizable online community platform to connect, engage, and retain users. Bettermode is a cloud-based online community software empowering the new generation of branded communities. Enable your users to discuss and connect under your brand. Users can write articles, ask questions, submit answers, create polls, upvote, comment, and share multiple types of content. Leverage our highly modular community platform, native integrations, widgets, and API to create thriving customer communities. Enjoy the flexibility of premade templates to visually build your unique community. Fully adaptable to your brand guidelines and navigation structure of the primary site or product. Embeddable widgets to add community experience in the customer journey. Extensive API and app store with 20+ Integrations with leading third-party apps (including Zapier).

About

Tradewing is an all-in-one engagement platform built for associations and member-based organizations. It brings community, communication, content, events, learning, and member data together in one intuitive hub, helping organizations create stronger member experiences without adding more disconnected tools. With Tradewing, associations can build active online communities, manage events, deliver learning and resources, communicate with members, support membership programs, and create new opportunities for non-dues revenue. Integrated member data gives teams a clearer view of how members engage across programs and helps them deliver more relevant experiences throughout the member journey. Tradewing connects with the tools associations already use, creating an engagement infrastructure that helps organizations turn everyday member interactions into stronger relationships, greater participation, and long-term value.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Customer and partner communities

Audience

Associations, professional societies, trade organizations, and other member-based organizations looking to improve member engagement, community participation, learning, events, communications, and non-dues revenue through a more connected digital experience.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
Free Version Not Supported
Free Trial Supported

Pricing

Custom pricing based on your organization’s needs
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • We were looking to use a community software to give our customers a voice with a community built around of consumer electronics brand. We evaluated different community platforms but Tribe was the most comprehensive community platform. Personally, I like how customisable it is -- you can just mould it to adapt your brand guidelines and showcase the exact social elements on the community site. We could easily integrate it into our website and mobile app thanks to its powerful API and SDK.
  • The support team and customer success managers are the true experts at answering questions and will help you implement all kinds of useful great ideas. Here are the key pointers: - Straightforward setup and configuration - Relatively easy integration using the API - Simple functionality and easy to navigate through the admin panel - Cost effective compared to other products based on the available features - Dedicated and super responsive account managers
  • When we decided to migrate from an existing community solution, initially it seemed very challenging. However, Tribe team really made it fast and easy by having the right migration processes and tools. Their community success team was always available to handle issues and requests. What I liked very much about Tribe is the simplicity of their core platform that can be extended with different apps based on my community need. We got all these great solutions at a fraction of cost we used to spend on the previous platform.

Cons

  • The direct communication between users was not available. They claimed it’s already on the company’s roadmap. Can’t wait to have it activated for our community.
  • Some features were not working as expected at the beginning. However, the strong support team fixed the bugs in a very short time.
  • Tribe did not provide us with any mobile app but to be fair the messenger integration was a great replacement. Their idea that people do not want to just install another mobile app sounded reasonable.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Bettermode
Founded: 2018
Canada
bettermode.com

Company Information

Tradewing
Founded: 2019
United States
tradewing.com

Alternatives

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Disciple

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Circle.so
Higher Logic Thrive

Higher Logic Thrive

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StarChapter

StarChapter

Star Chapter

Categories

Community Supported
Customer Loyalty Supported
Social Networking Supported

Categories

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Not Supported
Website Management Supported
White Label Not Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Not Supported
Blogs Supported
Data Security Supported
Event Management Supported
Group Management Supported
Media Library Supported
Privacy Options Supported
Real-time Chat Supported
Social Media Integration Supported
Social Media Tagging Not Supported
User Profiles Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Not Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Not Supported
Referral Tracking Not Supported
Rewards Management Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Not Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Supported
Group Management Supported
Ideation / Crowdsourcing Not Supported
Member Directory Supported
Membership Management Supported
Social Media Management Not Supported
Website Management Not Supported
White Label Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Supported
Blogs Not Supported
Data Security Supported
Event Management Supported
Group Management Supported
Media Library Supported
Privacy Options Not Supported
Real-time Chat Supported
Social Media Integration Not Supported
Social Media Tagging Supported
User Profiles Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Supported
Committee Management Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Not Supported

Virtual Event Platforms Features

Alerts/Notifications Supported
Attendee Management Supported
Customizable Branding Supported
Event Management Supported
File Sharing Supported
Lead Capture Supported
Live Audio/Video Chat Supported
Live Text Chat Supported
Mobile Access Supported
Moderation Not Supported
Pre-made Templates Supported
Presentation Tools Supported
Q&A Supported
Reporting/Analytics Supported
Social Media Promotion Not Supported
Surveys/Polls Not Supported
Virtual Booths Not Supported
Virtual Lobby Supported

Integrations

Stripe Supported
Axis LMS Supported
ClearVantage Not Supported
Constant Contact Not Supported
Easyflow Supported
ElectroNeek Supported
Evidence Supported
Google Analytics Supported
Google Calendar Supported
Integrately Supported
Mazaal AI Supported
Mixpanel Supported
Neon CRM Not Supported
Salesforce Supported
SendGrid Supported
Stackreaction Supported
Telegram Supported
WildApricot Not Supported
Zapier Supported
iMIS Not Supported

Integrations

Stripe Supported
Axis LMS Not Supported
ClearVantage Supported
Constant Contact Supported
Easyflow Not Supported
ElectroNeek Not Supported
Evidence Not Supported
Google Analytics Not Supported
Google Calendar Not Supported
Integrately Not Supported
Mazaal AI Not Supported
Mixpanel Not Supported
Neon CRM Supported
Salesforce Not Supported
SendGrid Not Supported
Stackreaction Not Supported
Telegram Not Supported
WildApricot Supported
Zapier Not Supported
iMIS Supported
Claim Bettermode and update features and information
Claim Bettermode and update features and information
Claim Tradewing and update features and information
Claim Tradewing and update features and information