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About

Customizable online community platform to connect, engage, and retain users. Bettermode is a cloud-based online community software empowering the new generation of branded communities. Enable your users to discuss and connect under your brand. Users can write articles, ask questions, submit answers, create polls, upvote, comment, and share multiple types of content. Leverage our highly modular community platform, native integrations, widgets, and API to create thriving customer communities. Enjoy the flexibility of premade templates to visually build your unique community. Fully adaptable to your brand guidelines and navigation structure of the primary site or product. Embeddable widgets to add community experience in the customer journey. Extensive API and app store with 20+ Integrations with leading third-party apps (including Zapier).

About

Reddit is home to thousands of communities, endless conversation, and authentic human connection. Whether you're into breaking news, sports, TV fan theories, or a never-ending stream of the internet's cutest animals, there's a community on Reddit for you. Every day, millions of people around the world post, vote, and comment in communities organized around their interests. The community can share content by posting stories, links, images, and videos. The community comments on posts. Comments provide discussion and often humor. Comments & posts can be upvoted or downvoted. The most interesting content rises to the top. Reddit is a growing family of millions of diverse people sharing the things they care about most.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer and partner communities

Audience

Anyone who wants to read, post, or upvote posts in specific communities on one of the world's largest websites

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
Free Version
Free Trial

Pricing

Free
$5.99 per month for the paid version.

Or $49.99 per year

Free version available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.2 / 5
ease 4.4 / 5
features 4.2 / 5
design 4.1 / 5
support 4.1 / 5

Pros & Cons from Real Users

Pros

  • We were looking to use a community software to give our customers a voice with a community built around of consumer electronics brand. We evaluated different community platforms but Tribe was the most comprehensive community platform. Personally, I like how customisable it is -- you can just mould it to adapt your brand guidelines and showcase the exact social elements on the community site. We could easily integrate it into our website and mobile app thanks to its powerful API and SDK.
  • The support team and customer success managers are the true experts at answering questions and will help you implement all kinds of useful great ideas. Here are the key pointers: - Straightforward setup and configuration - Relatively easy integration using the API - Simple functionality and easy to navigate through the admin panel - Cost effective compared to other products based on the available features - Dedicated and super responsive account managers
  • When we decided to migrate from an existing community solution, initially it seemed very challenging. However, Tribe team really made it fast and easy by having the right migration processes and tools. Their community success team was always available to handle issues and requests. What I liked very much about Tribe is the simplicity of their core platform that can be extended with different apps based on my community need. We got all these great solutions at a fraction of cost we used to spend on the previous platform.

Cons

  • The direct communication between users was not available. They claimed it’s already on the company’s roadmap. Can’t wait to have it activated for our community.
  • Some features were not working as expected at the beginning. However, the strong support team fixed the bugs in a very short time.
  • Tribe did not provide us with any mobile app but to be fair the messenger integration was a great replacement. Their idea that people do not want to just install another mobile app sounded reasonable.

Pros & Cons from Real Users

Pros

  • You can connect with Reddit groups and members from all over the world with the same likes. It is generally a younger crowd who is often not respectful to all and a single attack will lead to a pile on for the fun of it.
  • -If you can think of it, there is a subreddit for it. There is a place with more information on every topic on Reddit. -Karma system rewards users who post good/useful comments and punishes those that have bad intentions.
  • Social media platform based around communities. Free to use. Lots of communities (called sub-reddits) for each niche. Great place to get unfiltered news. Upvote system to help promote quality content. Award system to recognize quality content.
  • Reddit is the best place for funny memes, great videos, current world drama updates and anything else. Literally the best place to be if you want to keep up with the times.
  • - Reddit is a great platform t connect with people through communities based on a common liking subject. - It allows the user to stay completely anonymous during browsing the platform. - It is available on both desktop and mobile. - The feed highlights the trending discussions and topics around the world.

Cons

  • It’s is privately moderated so people with power issues and political agendas will control the direction of attacks and censorship. You can report users but if you report bots or a troll you get suspended for over reporting. Incentives the toxic anonymous hate trolling. They promote hate speech on others while censoring the reporting of of the individuals or topics they feel allowed. You are allowed to cus at someone but not refer to genders. Allowed to shame someone for lack of English accuracy but not have different political views.
  • -Reddit does its best to avoid spam account and bots, but there are still many out there. -It would be great to have more freedom regarding posting gifs, emoticons etc.
  • Android app has lot of issues with every other update - crashes, video not buffering, posts on loading. Moderator personal bias has a lot of influence over content.
  • It's a chat board? No cons except your opinion is always wrong!
  • - The searching UI can be improved by showing more similar suggestions during the searches. - The mobile version of the application feels unstable occasionally.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bettermode
Founded: 2018
Canada
bettermode.com

Company Information

Reddit
Founded: 2005
United States
reddit.com

Alternatives

Alternatives

Disciple

Disciple

Disciple Media
Higher Logic Thrive

Higher Logic Thrive

Higher Logic
Zion

Zion

Modern Foundry

Categories

Categories

Social Networking Features

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Social Networking Features

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Integrations

Axis LMS
Slack
Stackreaction
Wufoo
Zapier
Aident AI
Audenci
ClosedLoop AI
Doppel
IPBurger
LoopGenius
MediaFast
Mixpanel
Motileo
Pounce
Radiantly
SMM Watch
Sharp Archive
SocialCrawl
WP Social

Integrations

Axis LMS
Slack
Stackreaction
Wufoo
Zapier
Aident AI
Audenci
ClosedLoop AI
Doppel
IPBurger
LoopGenius
MediaFast
Mixpanel
Motileo
Pounce
Radiantly
SMM Watch
Sharp Archive
SocialCrawl
WP Social
Claim Bettermode and update features and information
Claim Bettermode and update features and information
Claim Reddit and update features and information
Claim Reddit and update features and information