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About

Customizable online community platform to connect, engage, and retain users. Bettermode is a cloud-based online community software empowering the new generation of branded communities. Enable your users to discuss and connect under your brand. Users can write articles, ask questions, submit answers, create polls, upvote, comment, and share multiple types of content. Leverage our highly modular community platform, native integrations, widgets, and API to create thriving customer communities. Enjoy the flexibility of premade templates to visually build your unique community. Fully adaptable to your brand guidelines and navigation structure of the primary site or product. Embeddable widgets to add community experience in the customer journey. Extensive API and app store with 20+ Integrations with leading third-party apps (including Zapier).

About

Reddit is home to thousands of communities, endless conversation, and authentic human connection. Whether you're into breaking news, sports, TV fan theories, or a never-ending stream of the internet's cutest animals, there's a community on Reddit for you. Every day, millions of people around the world post, vote, and comment in communities organized around their interests. The community can share content by posting stories, links, images, and videos. The community comments on posts. Comments provide discussion and often humor. Comments & posts can be upvoted or downvoted. The most interesting content rises to the top. Reddit is a growing family of millions of diverse people sharing the things they care about most.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Customer and partner communities

Audience

Anyone who wants to read, post, or upvote posts in specific communities on one of the world's largest websites

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
Free Version Not Supported
Free Trial Supported

Pricing

Free
$5.99 per month for the paid version.

Or $49.99 per year

Free version available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.2 / 5
ease 4.4 / 5
features 4.2 / 5
design 4.1 / 5
support 4.1 / 5

Pros & Cons from Real Users

Pros

  • We were looking to use a community software to give our customers a voice with a community built around of consumer electronics brand. We evaluated different community platforms but Tribe was the most comprehensive community platform. Personally, I like how customisable it is -- you can just mould it to adapt your brand guidelines and showcase the exact social elements on the community site. We could easily integrate it into our website and mobile app thanks to its powerful API and SDK.
  • The support team and customer success managers are the true experts at answering questions and will help you implement all kinds of useful great ideas. Here are the key pointers: - Straightforward setup and configuration - Relatively easy integration using the API - Simple functionality and easy to navigate through the admin panel - Cost effective compared to other products based on the available features - Dedicated and super responsive account managers
  • When we decided to migrate from an existing community solution, initially it seemed very challenging. However, Tribe team really made it fast and easy by having the right migration processes and tools. Their community success team was always available to handle issues and requests. What I liked very much about Tribe is the simplicity of their core platform that can be extended with different apps based on my community need. We got all these great solutions at a fraction of cost we used to spend on the previous platform.

Cons

  • The direct communication between users was not available. They claimed it’s already on the company’s roadmap. Can’t wait to have it activated for our community.
  • Some features were not working as expected at the beginning. However, the strong support team fixed the bugs in a very short time.
  • Tribe did not provide us with any mobile app but to be fair the messenger integration was a great replacement. Their idea that people do not want to just install another mobile app sounded reasonable.

Pros & Cons from Real Users

Pros

  • You can connect with Reddit groups and members from all over the world with the same likes. It is generally a younger crowd who is often not respectful to all and a single attack will lead to a pile on for the fun of it.
  • -If you can think of it, there is a subreddit for it. There is a place with more information on every topic on Reddit. -Karma system rewards users who post good/useful comments and punishes those that have bad intentions.
  • Social media platform based around communities. Free to use. Lots of communities (called sub-reddits) for each niche. Great place to get unfiltered news. Upvote system to help promote quality content. Award system to recognize quality content.
  • Reddit is the best place for funny memes, great videos, current world drama updates and anything else. Literally the best place to be if you want to keep up with the times.
  • - Reddit is a great platform t connect with people through communities based on a common liking subject. - It allows the user to stay completely anonymous during browsing the platform. - It is available on both desktop and mobile. - The feed highlights the trending discussions and topics around the world.

Cons

  • It’s is privately moderated so people with power issues and political agendas will control the direction of attacks and censorship. You can report users but if you report bots or a troll you get suspended for over reporting. Incentives the toxic anonymous hate trolling. They promote hate speech on others while censoring the reporting of of the individuals or topics they feel allowed. You are allowed to cus at someone but not refer to genders. Allowed to shame someone for lack of English accuracy but not have different political views.
  • -Reddit does its best to avoid spam account and bots, but there are still many out there. -It would be great to have more freedom regarding posting gifs, emoticons etc.
  • Android app has lot of issues with every other update - crashes, video not buffering, posts on loading. Moderator personal bias has a lot of influence over content.
  • It's a chat board? No cons except your opinion is always wrong!
  • - The searching UI can be improved by showing more similar suggestions during the searches. - The mobile version of the application feels unstable occasionally.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bettermode
Founded: 2018
Canada
bettermode.com

Company Information

Reddit
Founded: 2005
United States
reddit.com

Alternatives

Alternatives

Disciple

Disciple

Disciple Media
Zion

Zion

Modern Foundry
Higher Logic Thrive

Higher Logic Thrive

Higher Logic

Categories

Community Supported
Customer Loyalty Supported
Social Networking Supported

Categories

Social Media Supported
Social Networking Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Not Supported
Blogs Supported
Data Security Supported
Event Management Supported
Group Management Supported
Media Library Supported
Privacy Options Supported
Real-time Chat Supported
Social Media Integration Supported
Social Media Tagging Not Supported
User Profiles Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Not Supported
Website Management Supported
White Label Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Not Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Not Supported
Referral Tracking Not Supported
Rewards Management Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Not Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Supported
Blogs Not Supported
Data Security Not Supported
Event Management Not Supported
Group Management Supported
Media Library Not Supported
Privacy Options Not Supported
Real-time Chat Supported
Social Media Integration Not Supported
Social Media Tagging Supported
User Profiles Supported

Integrations

Axis LMS Supported
ElectroNeek Supported
Slack Supported
Stackreaction Supported
Wufoo Supported
Zapier Supported
Ayrshare Not Supported
Better Auth Not Supported
Elephas Not Supported
GPTScribe Not Supported
Heynds Not Supported
Lynxa Not Supported
Mention.broker Not Supported
Octolens Not Supported
Shareist Not Supported
Sharp Archive Not Supported
SocialBoss Not Supported
Sparksocial Not Supported
Upload-Post Not Supported
Windsor.ai Not Supported

Integrations

Axis LMS Supported
ElectroNeek Supported
Slack Supported
Stackreaction Supported
Wufoo Supported
Zapier Supported
Ayrshare Supported
Better Auth Supported
Elephas Supported
GPTScribe Supported
Heynds Supported
Lynxa Supported
Mention.broker Supported
Octolens Supported
Shareist Supported
Sharp Archive Supported
SocialBoss Supported
Sparksocial Supported
Upload-Post Supported
Windsor.ai Supported
Claim Bettermode and update features and information
Claim Bettermode and update features and information
Claim Reddit and update features and information
Claim Reddit and update features and information