Locals

Locals

Locals.com
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About

Customizable online community platform to connect, engage, and retain users. Bettermode is a cloud-based online community software empowering the new generation of branded communities. Enable your users to discuss and connect under your brand. Users can write articles, ask questions, submit answers, create polls, upvote, comment, and share multiple types of content. Leverage our highly modular community platform, native integrations, widgets, and API to create thriving customer communities. Enjoy the flexibility of premade templates to visually build your unique community. Fully adaptable to your brand guidelines and navigation structure of the primary site or product. Embeddable widgets to add community experience in the customer journey. Extensive API and app store with 20+ Integrations with leading third-party apps (including Zapier).

About

Control your Destiny. Locals is for independent creators. Publish your content, engage with your supporters and make money from subscriptions. We empower creators to be independent. Creators should be their own publishers. We provide the tools creators need to publish, operate, and grow all in one place. Create a stable revenue stream via subscription and grow your business with Locals. Build your community. Control your destiny. Make money from subscriptions. Own your data. Leverage your network. Create a community under your brand. Set the tone with your guidelines and build your own page. Locals will provide all the tools needed to manage your community with ease. With a set tier system, creating a subscription is simple; just set a price. Supporters will have access to your exclusive content and participate in the community.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer and partner communities

Audience

Independent content creators that want to create content on a free speech platform and earn income from supporters

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 3.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • We were looking to use a community software to give our customers a voice with a community built around of consumer electronics brand. We evaluated different community platforms but Tribe was the most comprehensive community platform. Personally, I like how customisable it is -- you can just mould it to adapt your brand guidelines and showcase the exact social elements on the community site. We could easily integrate it into our website and mobile app thanks to its powerful API and SDK.
  • The support team and customer success managers are the true experts at answering questions and will help you implement all kinds of useful great ideas. Here are the key pointers: - Straightforward setup and configuration - Relatively easy integration using the API - Simple functionality and easy to navigate through the admin panel - Cost effective compared to other products based on the available features - Dedicated and super responsive account managers
  • When we decided to migrate from an existing community solution, initially it seemed very challenging. However, Tribe team really made it fast and easy by having the right migration processes and tools. Their community success team was always available to handle issues and requests. What I liked very much about Tribe is the simplicity of their core platform that can be extended with different apps based on my community need. We got all these great solutions at a fraction of cost we used to spend on the previous platform.

Cons

  • The direct communication between users was not available. They claimed it’s already on the company’s roadmap. Can’t wait to have it activated for our community.
  • Some features were not working as expected at the beginning. However, the strong support team fixed the bugs in a very short time.
  • Tribe did not provide us with any mobile app but to be fair the messenger integration was a great replacement. Their idea that people do not want to just install another mobile app sounded reasonable.

Pros & Cons from Real Users

Pros

  • Nothing. You can only contact them by email; there is no phone number. They say they'll refund you and then make an excuse why they "can't."
  • It is a nice convent platform for podcast. I have enjoyed using it for almost 2+ years to listen daily to the Gerry Callahan show.
  • The user interface is fantastic. It has the feel of a slim Facebook without the ads, the manipulation by algorithm, etc. It's a great way to support the creators you love.

Cons

  • No phone number. "Support" is a joke. They lie about refunding you.
  • When the podcast I listened to every day stoped presenting because of the host's illness I could not get my money back.
  • Honestly: nothing. Of course more features would be welcome. But it’s a startup and they are moving fast.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bettermode
Founded: 2018
Canada
bettermode.com

Company Information

Locals.com
Founded: 2019
United States
locals.com

Alternatives

Alternatives

Facebook

Facebook

Meta
Disciple

Disciple

Disciple Media
Higher Logic Thrive

Higher Logic Thrive

Higher Logic

Categories

Categories

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Social Networking Features

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Social Networking Features

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Subscription Management Features

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Integrations

Activepieces
Axis LMS
Easyflow
Evidence
Facebook
Google Analytics
Intercom
KonnectzIT
Lasso Moderation
Leo
Mazaal AI
Mixpanel
Salesforce
SendGrid
Shopify
Slack
Stripe
Telegram
WiserNotify
Wufoo

Integrations

Activepieces
Axis LMS
Easyflow
Evidence
Facebook
Google Analytics
Intercom
KonnectzIT
Lasso Moderation
Leo
Mazaal AI
Mixpanel
Salesforce
SendGrid
Shopify
Slack
Stripe
Telegram
WiserNotify
Wufoo
Claim Bettermode and update features and information
Claim Bettermode and update features and information
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Claim Locals and update features and information