Benchmark PM vs. Wendi Comparison


Benchmark PM Benchmark Solutions	Wendi	+	+
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About Benchmark PM enhances patient engagement from initial intake through final encounter with features such as patient onboarding, easy appointment scheduling, customizable reminders, robust reporting, and user-friendly dashboards. For billing, Benchmark PM simplifies filing, processing, and follow-up with integrated claims management, an integrated clearinghouse, electronic billing, insurance verification, and a versatile payment portal. Benchmark Solutions operates as healthcare practices’ one-stop management solution, comprising of Benchmark EHR software, Benchmark PM software, and Benchmark RCM services. Benchmark Solutions' offerings come together to form a comprehensive electronic toolset that can streamline daily internal operations and increase revenue earned all while improving the overall patient experience. Each piece of the Benchmark Solutions suite is modular so it can easily integrate with other technologies already in place.	About Wendi automatically prequalifies patients, verifies insurance benefits, schedules appointments for healthcare providers and so much more. Wendi can reside on every page of your website, including telehealth meeting rooms. Patients can chat with Wendi to cancel, reschedule, re-check their insurance, update their payment information, and get a message from the provider. With Wendi, existing patients can book, reschedule, and cancel appointments from anywhere. Wendi can accurately verify insurance benefits with more than 1,800 payers in just seconds. Reverify all your patients’ insurance policies without limitation, 24/7/365. Wendi comes with a complete phone system that supports unlimited call routing and forwarding. If your office is unavailable, Wendi will respond to every missed call with a friendly text to see how she can help the caller. Wendi can power all calls and texts for your practice. Every communication is logged.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience A variety of healthcare specialties and small to mid sized independent practices.	Audience Healthcare providers seeking a tool to automatically send SMS messages to their patients prequalifies them and appoint schedules
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $999 per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.6 / 5 ease 2.1 / 5 features 2.2 / 5 design 2.0 / 5 support 1.8 / 5 Read all reviews
	Pros & Cons from Real Users Pros Nothing - paid for full year Max and Daniel did not deliver anything and breached contract without refund or cure. HIPAA compliant. Apparently they can also check benefits but I wouldn't know since I canceled the service. I have been receiving services for years without any major difficulties, which is why I am so disappointed and confused by the current interruption. What makes this situation even more frustrating is the complete lack of support or communication. The ease of being able to see the calls, messages, insurance benefits and client weeding. My boss and I were both able to take care of the calls. None, after paying full price. Cons Max and Daniel agreed to build this AI call agent with the promise that it would verify insurance eligibility. They left issues uncured for over 30 days that were not related to an external system and breached our contract. I provided detailed event log/email chains/phone records/screenshots of the incident and they have not refunded us anything after we paid for the year up front. There is no level of customer service and Daniel is quite condescending if you can ever manage to get him on the phone or an email reply. They try to get you to sign a 12 month agreement. Communication is fine once you sign the agreement. Had 1 meeting and they ghosted me. Almost 3 weeks with no contact and I had to reach out to my credit card company. Got my money back. Stay away!!!! Signed up with another company. I am extremely disappointed and frustrated with Wendi and the company. I have been without phone service for over two weeks, and none of my emails have been answered. I also scheduled a meeting with Daniel Scalisi, Chief Operating Officer, but he did not attend. This ongoing issue is severely impacting my psychotherapy center, as my patients rely on a functioning phone line for assistance. The lack of support and resolution is unacceptable. If anything happens you can not get anyone to email you back. No phone number to call for help. Paid full price, no support and system failed, after paying full price, NO SUPPORT AND NEVER GOT TO USE PRODUCT, THE SUPPORT AND MAX AND DAN ARE COMPLETELY FRAUDSTERS
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Benchmark Solutions Founded: 1978 United States www.benchmarksystems.com	Company Information Wendi United States www.getwendi.com
Alternatives Benchmark EHR Benchmark Solutions	Alternatives Wade & Wendy
DrChrono	FORM OpX FORM.com
DoctorConnect Adtel International	Explaindio
Sevocity EHR Sevocity	Voucheriser Digiteon Technologies
Speedy Claims SpeedySoft View All	CLEARVIEW View All
Categories Ambulatory Anesthesiology Chiropractic Dermatology Medical Billing Medical Coding Medical Practice Management Medical Scheduling Occupational Therapy Ophthalmology Pathology Patient Engagement Patient Experience Patient Intake Patient Management Patient Portal Patient Scheduling Pediatric Physical Therapy Plastic Surgery Podiatry Prior Authorization Radiology Revenue Cycle Management Speech Therapy	Categories HIPAA Compliant Messaging Patient Scheduling
Patient Scheduling Features Analytics/Reporting Approval Process Control HIPAA Compliant Mobile Access Notifications/Alerts Online Scheduling Patient Communications Patient Intake Patient Portal Patient Records Management Payment Processing Reminders SMS Messaging Show More Features Chiropractic Features Appointment Management Billing & Invoicing Claims Management EHR Certified Outcome Assessments Patient Account Management Patient Records SOAP Notes Dermatology Features Claims Management EMR / EHR HIPAA Compliant Image Management Inventory Management Patient Portal Progress Notes Scheduling Treatment Plans Medical Billing Features Claims Processing Claims Scrubbing Code & Charge Entry Compliance Tracking Customizable Dashboard Dunning Management Invoice History Patient Eligibility Checks Practice Management Quotes/Estimates Remittance Advice Medical Practice Management Features Claims Management E-Prescribing EMR / EHR HIPAA Compliant Insurance Eligibility Verification Inventory Management Multi-Office Multi-Physician Patient Billing Patient Portal Patient Records Patient Registration Patient Scheduling Physician Scheduling Medical Scheduling Features Appointment Management Billing & Invoicing Drag & Drop Facility Scheduling Multi-Location No-Show Tracking On Call Scheduling Patient Records Patient Scheduling Physician Management Recurring Appointments Self Service Portal Staff Scheduling Occupational Therapy Features Assessment Management Billing & Invoicing Care Plan Management Insurance Management Patient Records Patient Registration Patient Scheduling Practice Management Progress Tracking Patient Engagement Features Appointment Scheduling Care Planning Collaboration Messaging Mobile Access Patient Education Patient Portal Personal Health Record Progress Tracking Self Management Patient Management Features Admissions Management Bed Management Discharge Management Historical Reporting Patient Flow Management Patient Location Tracking Patient Monitoring Real Time Reporting Waiting Time Tracking Patient Portal Features Appointment Confirmations Appointment Scheduling Bill Payment Care Plans Care Summaries EHR-Agnostic Health Record Access Intake Forms Lab Results Prescription Renewals Secure Messaging Video Consultations Pediatric Features Admissions Management Billing & Invoicing Charge Capture Clinical Notes Code Processing Custom Bundles Electronic Health Record HIPAA Compliant Practice Management Scheduling SMS Messaging Vaccine Management Physical Therapy Features Activity Monitoring Appointment Management Assessments Billing & Invoicing Exercise Management Insurance Management Multi-Location Patient Records Practice Management Progress Notes Treatment Plans Plastic Surgery Features Appointment Management Before & After Pictures Claims Management Inventory Management Patient Billing Patient Flow Management Patient Portal Patient Records Management Scheduling Podiatry Features Appointment Management Patient Records Radiology Features Audit Trail Billing & Invoicing Claims Management EDI EMR HL7 Bridge Image Fusion PACS Integration Patient Scheduling Scanning Input Teleradiology Wait List Management Revenue Cycle Management Features Accounts Receivable Claims Management Collections Management EHR/EMR Integration For Healthcare ICD-10 Compliance Insurance Verification Medical Billing Patient Portal Patient Registration Patient Scheduling Payment Processing Speech Therapy Features Assessment Management Billing & Invoicing Care Plan Management Insurance Management Patient Scheduling Progress Tracking SOAP Notes
Integrations Benchmark EHR View All 1 Integration	Integrations Benchmark EHR
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