Benchmark PM vs. Practice Fusion Comparison


Benchmark PM Benchmark Solutions	Practice Fusion	+	+
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		Related Products DoctorConnect DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience. 85 Ratings Visit Website RXNT RXNT is an ambulatory healthcare technology pioneer that empowers medical practices and healthcare organizations to succeed and scale through innovative, data-backed, AI-powered software. Our fully-integrated, ONC-certified suite of medical software—like Clinical EHRs, Practice Management, Medical Billing and RCM, E-Prescribing, Practice Scheduling, Patient Portal, and more—optimizes clinical outcomes and RCM for your practice. Used by tens of thousands of medical professionals—from large physician practices to medical billing companies—to drive growth, streamline business operations, and improve patient care across all 50 U.S. states. Our unified “Full Suite” system employs a secure, central database so your data passes through every product in real-time from anywhere, and more than 135 million prescriptions have been transmitted and over $10 billion in claims have been processed using RXNT. 552 Ratings Visit Website AdvancedMD AdvancedMD is a comprehensive cloud-based medical office management software designed to streamline operations for private healthcare practices. It combines practice management, EHR, and patient engagement tools into a unified platform. The AI Clinical Assistant powers ambient listening, auto-transcription, and chart action items to eliminate documentation burden. 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All without you needing to organize and reorganize things. 6,335 Ratings Visit Website WaitWell WaitWell is a secure, scalable queue management and appointment scheduling platform for healthcare, retail, government, and enterprise service organizations. It reduces wait times, improves customer flow, and streamlines service delivery across single and multi-location operations. Customers can join virtual queues or book appointments via QR codes, web, SMS, kiosks, or chat, with real-time status updates and notifications. WaitWell includes AI-powered features to support customer routing, service guidance, and operational efficiency. Staff use real-time dashboards and reporting to monitor performance, identify bottlenecks, and optimize staffing. Managers can query operational data using natural language to analyze trends and improve throughput and service outcomes. 209 Ratings Visit Website Service Center Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. Service Center is a cost-effective solution enabling providers to control their revenue cycle. With a user-friendly interface, Service Center helps providers check and verify patients’ eligibility and benefits, submit, correct, and check the status of their claims online, and receive remittance advice. Accepting standard ANSI formats, data entry and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers. 123 Ratings Visit Website Elation Health Elation Health is the leading technology platform for primary care, providing clinical-first solutions since 2010. Our award-winning EHR and billing platform supports 32,000 clinicians in delivering personalized care to over 16 million patients, helping providers rediscover the joy in medicine. Elation’s tools center on supporting primary care practices with tailored capabilities and workflows that streamline the complexities of longitudinal care, facilitate alignment with value-based care, and maximize revenue for each practice. 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Simulation: Run budget simulations to determine employee-level increments. Appraisal Cycles: Streamline multi-level budget approvals across business units. People Analytics: Customizable dashboards for data-driven compensation insights. Total Rewards Portal: Communicate compensation package value to employees. Pay Equity Management: Address and ensure pay equity compliance. 66 Ratings Visit Website MediRoutes MediRoutes is a cloud-based fleet management software designed specifically for Non-Emergency Medical Transportation (NEMT) providers. Since 2008, MediRoutes has been trusted to streamline operations with real-time dispatching, automated scheduling, billing, detailed reporting, and seamless API integrations. Our platform enhances efficiency and reliability by optimizing routes, providing real-time fleet visibility, and simplifying payer integrations. Advanced scheduling algorithms reduce wait times, improve on-time performance, and ensure seamless patient transportation coordination. We integrate with all major US brokers, making it easier to manage even the most complex transportation needs. Whether you're a small operator or managing a large fleet, MediRoutes helps save time, cut costs, and deliver exceptional service. With a proven track record of innovation and industry leadership, MediRoutes is the trusted solution for your NEMT operations. 442 Ratings Visit Website Modento Our cloud-based, user-friendly patient communication and engagement platform is a truly all-in-one solution to the everyday needs of your dental practice. Our HIPAA-compliant dashboard offers best-in-class digital forms and consents, two-way patient communication, intraoffice communication, automated appointment reminders/confirmations/reviews/recalls, a customized app-based loyalty program, and much more! Modento seamlessly layers on top of your Practice Management System to improve your daily efficiency and save your staff hours of time scanning documents and making phone calls. Modento is helping offices across the country improve their case acceptance, acquire and retain more patients, and increase their profitability. Visit our website to schedule your free demo today and see how Modento can make your life easier. 495 Ratings Visit Website
About Benchmark PM enhances patient engagement from initial intake through final encounter with features such as patient onboarding, easy appointment scheduling, customizable reminders, robust reporting, and user-friendly dashboards. For billing, Benchmark PM simplifies filing, processing, and follow-up with integrated claims management, an integrated clearinghouse, electronic billing, insurance verification, and a versatile payment portal. Benchmark Solutions operates as healthcare practices’ one-stop management solution, comprising of Benchmark EHR software, Benchmark PM software, and Benchmark RCM services. Benchmark Solutions' offerings come together to form a comprehensive electronic toolset that can streamline daily internal operations and increase revenue earned all while improving the overall patient experience. Each piece of the Benchmark Solutions suite is modular so it can easily integrate with other technologies already in place.	About Save time with templates and patient charts in the cloud-based EHR that adapt to your needs. Browse from a library of medical charting templates built by practices like yours. Efficiently manage prescriptions including controlled substances and those requiring prior authorization. Seamlessly exchange information with local pharmacies, laboratories, imaging centers and other tools integrated into the EHR platform. Choose from over 500 lab and imaging centers to order tests and share results with patient. Flexible billing options with industry-leading partners who help you get paid faster. Monitor your progress with insightful dashboards and submit reporting data to CMS directly through your EHR. Access customizable dashboards to track your progress on quality initiatives like MIPS. Explore extensive education and training materials to navigate the complexities of quality measures.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience A variety of healthcare specialties and small to mid sized independent practices.	Audience Medical Scheduling and EMR solution for clinics and hospitals
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.0 / 5 ease 3.0 / 5 features 2.0 / 5 design 2.0 / 5 support 1.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Reasonable Electronic Prescribing Software with easy to see prescriptions and pharmacy options as well as prior authorization forms. Cons The main reason I left Practice Fusion was the company's customer service approach which consisted of deflecting from taking responsibility for their system glitches and shifting the responsibility for solving software malfunction problems onto others (either their subcontractor, a company called Updox or onto the consumer directly). You can imagine how dangerous this type of approach can be in an area which deals with the health of patients. I want to caution other healthcare providers to be careful. This is not a normal way to conduct business. I've switched to a much better company and have not had this experience since making the switch.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Benchmark Solutions Founded: 1978 United States www.benchmarksystems.com	Company Information Practice Fusion Founded: 2006 United States www.practicefusion.com
Alternatives Benchmark EHR Benchmark Solutions	Alternatives RXNT
DrChrono	Elation Health
DoctorConnect Adtel International	AdvancedMD
Sevocity EHR Sevocity	MDToolbox e-Prescribing MDToolbox
Speedy Claims SpeedySoft View All	ScriptSure DAW Systems, Inc. View All
Categories Ambulatory Supported Anesthesiology Supported Chiropractic Supported Dermatology Supported Medical Billing Supported Medical Coding Supported Medical Practice Management Supported Medical Scheduling Supported Occupational Therapy Supported Ophthalmology Supported Pathology Supported Patient Engagement Supported Patient Experience Supported Patient Intake Supported Patient Management Supported Patient Portal Supported Patient Scheduling Supported Pediatric Supported Physical Therapy Supported Plastic Surgery Supported Podiatry Supported Prior Authorization Supported Radiology Supported Revenue Cycle Management Supported Speech Therapy Supported	Categories e-Prescribing Supported Electronic Medical Records (EMR) Supported Medical Scheduling Supported Prior Authorization Supported
Medical Scheduling Features Appointment Management Supported Billing & Invoicing Supported Drag & Drop Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Not Supported Patient Records Supported Patient Scheduling Supported Physician Management Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Not Supported Show More Features Chiropractic Features Appointment Management Supported Billing & Invoicing Supported Claims Management Supported EHR Certified Not Supported Outcome Assessments Not Supported Patient Account Management Supported Patient Records Supported SOAP Notes Not Supported Dermatology Features Claims Management Supported EMR / EHR Not Supported HIPAA Compliant Supported Image Management Supported Inventory Management Not Supported Patient Portal Supported Progress Notes Not Supported Scheduling Supported Treatment Plans Not Supported Medical Billing Features Claims Processing Supported Claims Scrubbing Not Supported Code & Charge Entry Supported Compliance Tracking Supported Customizable Dashboard Supported Dunning Management Not Supported Invoice History Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Supported Remittance Advice Supported Medical Practice Management Features Claims Management Supported E-Prescribing Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Occupational Therapy Features Assessment Management Not Supported Billing & Invoicing Supported Care Plan Management Not Supported Insurance Management Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Practice Management Supported Progress Tracking Not Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Not Supported Patient Portal Supported Personal Health Record Supported Progress Tracking Supported Self Management Supported Patient Management Features Admissions Management Supported Bed Management Not Supported Discharge Management Supported Historical Reporting Supported Patient Flow Management Supported Patient Location Tracking Not Supported Patient Monitoring Supported Real Time Reporting Supported Waiting Time Tracking Supported Patient Portal Features Appointment Confirmations Supported Appointment Scheduling Supported Bill Payment Supported Care Plans Not Supported Care Summaries Supported EHR-Agnostic Supported Health Record Access Supported Intake Forms Supported Lab Results Supported Prescription Renewals Supported Secure Messaging Supported Video Consultations Supported Patient Scheduling Features Analytics/Reporting Supported Approval Process Control Not Supported HIPAA Compliant Supported Mobile Access Supported Notifications/Alerts Supported Online Scheduling Supported Patient Communications Supported Patient Intake Supported Patient Portal Supported Patient Records Management Supported Payment Processing Supported Reminders Supported SMS Messaging Supported Pediatric Features Admissions Management Supported Billing & Invoicing Supported Charge Capture Supported Clinical Notes Supported Code Processing Supported Custom Bundles Not Supported Electronic Health Record Not Supported HIPAA Compliant Supported Practice Management Supported Scheduling Supported SMS Messaging Supported Vaccine Management Not Supported Physical Therapy Features Activity Monitoring Not Supported Appointment Management Supported Assessments Not Supported Billing & Invoicing Supported Exercise Management Not Supported Insurance Management Supported Multi-Location Supported Patient Records Supported Practice Management Supported Progress Notes Not Supported Treatment Plans Not Supported Plastic Surgery Features Appointment Management Supported Before & After Pictures Not Supported Claims Management Supported Inventory Management Not Supported Patient Billing Supported Patient Flow Management Not Supported Patient Portal Supported Patient Records Management Supported Scheduling Supported Podiatry Features Appointment Management Supported Patient Records Supported Radiology Features Audit Trail Supported Billing & Invoicing Supported Claims Management Supported EDI Supported EMR HL7 Bridge Not Supported Image Fusion Not Supported PACS Integration Not Supported Patient Scheduling Supported Scanning Input Not Supported Teleradiology Not Supported Wait List Management Not Supported Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Supported Patient Scheduling Supported Payment Processing Supported Speech Therapy Features Assessment Management Not Supported Billing & Invoicing Supported Care Plan Management Not Supported Insurance Management Supported Patient Scheduling Supported Progress Tracking Not Supported SOAP Notes Not Supported	Medical Scheduling Features Appointment Management Supported Billing & Invoicing Not Supported Drag & Drop Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Not Supported On Call Scheduling Supported Patient Records Supported Patient Scheduling Supported Physician Management Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Supported Show More Features Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Not Supported Handwriting Recognition Not Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Supported MIPS Certified Not Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Supported e-Prescribing Features Clinical Alerts Not Supported Drug Reference Database Not Supported Electronic Prior Authorization Supported EPCS Supported Formulary Management Not Supported Medication History Not Supported Prescription Cancellation Supported Prescription Renewals Not Supported Refill Management Not Supported
Integrations Advaa Health Not Supported Arrendale Associates Not Supported Benchmark EHR Supported CERTIFY Health Not Supported CGM LABDAQ Not Supported CallSara Not Supported Herfert Software Not Supported IAL (InterActive Lab) Not Supported Medsender Not Supported Mercury Medical Not Supported Meva Not Supported NetDirector Not Supported OpenPM Not Supported Persivia CareTrak Not Supported QuickSlot Health Not Supported Service Center Not Supported Sporo Not Supported Updox Not Supported iCareBilling Not Supported Show More Integrations View All 1 Integration	Integrations Advaa Health Supported Arrendale Associates Supported Benchmark EHR Not Supported CERTIFY Health Supported CGM LABDAQ Supported CallSara Supported Herfert Software Supported IAL (InterActive Lab) Supported Medsender Supported Mercury Medical Supported Meva Supported NetDirector Supported OpenPM Supported Persivia CareTrak Supported QuickSlot Health Supported Service Center Supported Sporo Supported Updox Supported iCareBilling Supported Show More Integrations View All 25 Integrations
Claim Benchmark PM and update features and information Claim Benchmark PM and update features and information	Claim Practice Fusion and update features and information Claim Practice Fusion and update features and information