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About

Banks, fintechs, hotels and merchants are striving to win the minds and hearts of their customers by creating valuable experiences for them. Collaborations between merchants and banks will deliver the richer, seamless and relevant commerce and banking experiences consumers expect today. The ability to deliver offers to cardholders at the item and category level instead of just the merchant level — providing powerful discounts that drive everyday spend and big ticket purchase. Improved experiences for business spenders — the ability to automatically and seamlessly have their spend at hotels, restaurants, and other merchants synced directly with their banking app and expense management platform. A way to reduce time and money spent dealing with fraud claims, transaction disputes, and chargebacks — increasing operational efficiency throughout your organization.

About

Chargehound is a dispute automation platform designed to help businesses recover revenue lost to chargebacks by automating the creation and submission of dispute responses. Its system securely pulls transaction data and evidence directly from payment processors, eliminating the need for manual data collection and reducing the risk of human error. Once a chargeback is received, the platform automatically generates a comprehensive, customized response using structured templates that incorporate key information such as shipping details, payment history, and customer data. These responses are then submitted on behalf of the user, ensuring deadlines are met and disputes are handled efficiently. Chargehound provides a user-friendly dashboard with real-time statistics that allow businesses to track, manage, and analyze their chargebacks, improving visibility into dispute performance.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses in need of an advanced Financial Service solution to automated expense management

Audience

Online merchants and payment teams who need to automate chargeback disputes and recover lost revenue efficiently

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Banyan
United States
www.banyan.com

Company Information

Chargehound
United States
www.chargehound.com

Alternatives

Alternatives

Decta

Decta

DECTA

Categories

Categories

Integrations

Braintree
PayPal
Sensay
Stripe

Integrations

Braintree
PayPal
Sensay
Stripe
Claim Banyan and update features and information
Claim Banyan and update features and information
Claim Chargehound and update features and information
Claim Chargehound and update features and information