FleetFlow

FleetFlow

Hyvikk Solutions
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About

Bambi is an AI-powered dispatch and scheduling platform for non-emergency medical transportation (NEMT) companies, that helps NEMT dispatchers and drivers communicate, optimize trips, and manage their routes and riders in real-time. Bambi is the NEMT One Click Wonder. Powered by AI, simply click the "Run Bambi Run" button to optimize all your scheduling and dispatching assignments. Effortlessly assign 1 Trip or 1000 Trips Auto-Magically. Bambi’s AI algorithms analyze your NEMT trips and recommend the optimal trip assignments (and re-assignments) for your fleet. No more manual processes. No more figuring out who should take what trips. Fewer Headaches, More Revenue. NEMT owners love that Bambi drives more revenue with minimal onboarding and an intuitive platform and APP. Bambi makes NEMT Dispatchers' and Drivers' Lies Easier. Bambi streamlines communication including arrival time for accurate journey records, route analysis capabilities, and overall trip performance.

About

FleetFlow is hosted fleet and dispatch software for taxi, non-emergency medical transport, shuttle, school-transport, and other passenger-service operators. Its web dashboard and driver and passenger apps manage bookings and trips. Dispatchers can view vehicles and active trips on a live map, assign rides, monitor status, and coordinate branches. Manual dispatch is available, with automatic driver assignment for larger fleets. Driver tools support assigned rides, navigation, and status updates; passenger apps provide ride requests, fare estimates, payments, and trip updates. FleetFlow manages vehicle and driver records, payments, invoices, and operating reports. It connects with Google Maps location services, Stripe payments, and Twilio SMS notifications. Plans are priced by fleet size and may include branded apps and expanded analytics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

NEMT, Non-emergency medical transport, medical transportation, NEMT Brokers, NEMT Operators, NEMT Drivers, and NEMT Oweners.

Audience

Taxi companies, private hire operators, chauffeur services, logistics providers, fleet managers, and NEMT transport businesses.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$69/month/vehicle
Free Version Not Supported
Free Trial Supported

Pricing

$50/month
Basic is $50/month for up to 15 vehicles. Standard is $80/month for up to 30 vehicles; Premium is $120/month for up to 60 vehicles. Additional vehicles and enterprise plans cost more. Setup fees are waived, and onboarding is included. Standard and Premium annual billing discounts are 20% and 25%, respectively. Subscriptions include a 14-day money-back guarantee.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • There aren’t enough words to explain how happy we are with Bambi. Their software is reasonably priced, helps us manage rides effectively, and reduces stress for dispatchers and the people we serve. Their team is hands-on, listens, and cares about our success. What means the most to me is how they are giving NEMT a voice and showing why good people and good transportation companies matter. We have been viewed as “just taxi drivers” for too long. Bambi recognizes the care behind every ride and is helping our entire industry move forward. I couldn’t be more grateful.
  • Customizable data exports for analytics and insights Very easy to user for drivers Trip requests and scheduling is very well integrated
  • Bambi makes managing our non-emergency medical transportation operations much easier. The platform helps us organize assigned trips, coordinate drivers, monitor trip status, and keep important transportation information in one place. It is user-friendly, dependable, and has helped our team improve communication, scheduling, and daily efficiency.
  • Th ease of use and the customer support is top tier! The team at BAMBI takes the time to make sure the companies understand how to use the software. You don't feel like you have to figure it out alone.
  • Where do I start! 1. I am new to the area, and I could not do this business without it. 2. The online platform creates a seamless network that all of drivers can communicate with our team, and also our riders!

Cons

  • I honestly don’t have a long list of negatives. When something needs attention, having a team that listens and stays involved makes a huge difference. I would love the ability to see the addresses and times better/quicker like our old system, but we are adjusting. The auto-assign is also not there 100%, but it cuts my work down by about 70% of the time I used to take to do it. - We would LOVE to see a spot for "notes" on the board and an "extra column" for rides that are pending, leaving them on the workbench gets confusing. We also really need a section for just "notes" in general. Also, a way to keep notes for certain accounts, like maybe certain accounts always have to have an authorized name, and that name needs to be visible to drivers so that it is included on the slips we turn in for billing.
  • Pricing could be better Overall no issues with the platform
  • Occasionally, the platform may experience minor delays or require refreshing before updated trip information appears. We would also appreciate additional reporting and customization options, but these issues have not significantly affected our overall positive experience.
  • Nothing at the moment. We are new to the NEMT business and BAMBI has been a very useful tool that has made understanding the requirements in this industry simple to navigate,
  • I wish you didn't have to utilize maps outside of the app.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Bambi
Founded: 2022
United States
www.hibambi.com

Company Information

Hyvikk Solutions
Founded: 2014
India
fleetflow.hyvikk.com

Alternatives

Alternatives

Autologix

Autologix

MTAP Technologies
NovusMED

NovusMED

Momentm
TB Ride

TB Ride

TechBuilder
NEMT Platform

NEMT Platform

Yamsol LLC

Categories

NEMT Supported

Categories

Fleet Management Supported
Taxi Dispatch Supported

NEMT Features

Automated Scheduling Supported
Billing and Invoicing Supported
Client Notifications Supported
Computer Aided Dispatch Supported
Customer Database Supported
Fuel Management Not Supported
Import / Export Data Supported
In-Vehicle Hardware Not Supported
Mileage Tracking Supported
Online Booking Supported
Order Management Supported
Reporting Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Integrations

Google Maps Not Supported
NovusMED Supported
Stripe Not Supported
Twilio Not Supported

Integrations

Google Maps Supported
NovusMED Not Supported
Stripe Supported
Twilio Supported
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