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About

BackupAssist keeps you in business when disaster strikes. Survive cyber attacks, ransomware, natural disasters, hardware failures and user accidents with the right backup and a clear path to recovery. We specialize in only business-grade backup and data protection software for Microsoft Windows Server environments and Office 365. Provider of Cyber Resilience and Cyber Security solutions since 2002, to people and organizations in over 165 countries to properly backup and protect Windows Servers and Data. BackupAssist is the leading-edge provider of affordable Windows Server Backup and DR software. Used in over 165 countries, our award-winning software helps businesses avert financial ruin when disaster strikes. Our software allows for the back up of anything from just a few files to whole servers—virtual or physical. It supports all modern backup destinations from local to external disks, network locations, to public and private cloud.

About

Files.fm provides secure and convenient cloud data storage, backup and SaaS solutions for business or private users, so that they can easily store, backup, share, publish or sell files worldwide.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and individuals interested in backup, recovery and data protection software solutions for Windows-based environments

Audience

Business and private users

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$4.08/month
Business account - from $8.33/month
Additional users - $4
One time payment - $99
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 2.7 / 5
ease 2.8 / 5
features 3.0 / 5
design 3.0 / 5
support 2.7 / 5

Pros & Cons from Real Users

Pros

  • N/A
  • I have nothing positive to say after i have found out how unprofessional (maybe criminal) they are. Their service is a problem to solve, not a solution to a problem.
  • No Registration Required (for basic use): You can upload and share files quickly without creating an account — super convenient for fast sharing. Supports Public and Private Sharing: You can easily choose who can access your files. Great for both public distribution and secure storage. Monetization Options: Creators can sell their files (e.g., photos, music, documents) directly from the platform. Multiple Upload Methods: Supports drag-and-drop, folder uploads, and even torrents in some cases. European-Based (GDPR compliant): Ideal for users who prioritize data privacy within the EU. Multilingual Support: Available in multiple languages, including English, Latvian, and more. Preview Features: Images, videos, and documents can be previewed directly in the browser.
  • N/A.
  • Upload speed, web features, platform is easy to use. Good looking photo and video galleries. Apps for Windows, Mac, Android, iOS.

Cons

  • The website and applications are very buggy! Not worth using. Too many issues and crashes.
  • They have not paid me my money that i earned through the content sales service. By their own rules they should pay you before 30 days but 37 days have passed and they are not answering. DO NOT USE THIS COMPANY. IF YOU HAVE MONEY IN AN ACCOUNT THAT YOU EARNED THROUGH CONTENT SALES GET IT OUT AS SOON AS YOU CAN.
  • Basic Free Plan Limits: Free users may experience limited storage, bandwidth, or file retention time. Interface Could Be More Polished: The design and navigation can feel a bit outdated or clunky, especially compared to services like Google Drive or Dropbox. Not as Mainstream: Fewer integrations and automations compared to bigger players like Dropbox, OneDrive, or Google Drive.
  • After six years as a loyal PRO subscriber to Files.fm, paying €10 monthly for 2TB of storage and promised high-speed access, I find myself compelled to express my profound dissatisfaction with their recent service. This month, my download speed inexplicably plummeted to a mere 1Mb/sec. I promptly reached out to customer support, anticipating a swift resolution. Instead, over two weeks, I received only generic troubleshooting steps—clearing cache, switching Wi-Fi networks, and checking VPN settings (which I don’t use). These suggestions failed to address the core issue, leaving me without access to essential files and halting my work projects. Repeated inquiries about the root cause went unanswered. The lack of transparency and effective support is unacceptable. Notably, colleagues in Latvia reported no such issues, suggesting a possible neglect of international users like myself in Spain. To verify the problem wasn’t on my end, I tested other file-sharing services, including WeTransfer, which functioned flawlessly. This points to a specific issue with Files.fm. Upon requesting a refund for this month’s subscription, I received it. However, I was informed that all my files would be deleted within a month, effectively terminating my account without further discussion. This abrupt action, after years of patronage, is both shocking and disheartening.
  • Sometimes app autobackup freezes, minor web bugs, lot of features.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BackupAssist
Founded: 2002
www.backupassist.com

Company Information

Files.fm
Founded: 2008
Latvia
www.files.fm

Alternatives

Alternatives

FBackup

FBackup

Softland
CTERA

CTERA

CTERA Networks
Zoolz

Zoolz

Genie9
TALONOID Vault

TALONOID Vault

TALONOID Technologies

Categories

Backup Supported
Cyber Resilience Supported
Data Recovery Supported
Server Backup Supported

Categories

Backup Supported
Cloud Storage Supported

Backup Features

Backup Log Not Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Not Supported
Continuous Backup Not Supported
Encryption Supported
Incremental Backup Not Supported
Local Server Options Not Supported
Remote Server Options Not Supported
Secure Data Storage Not Supported
Web Access / Restoration Not Supported

Server Backup Features

Backup Scheduling Supported
Bare-Metal Restore Supported
Compression Not Supported
Continuous Backup Not Supported
Differential Backup Not Supported
Disaster Recovery Supported
Encryption Not Supported
Incremental Backup Not Supported
VM Backup Not Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Not Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Integrations

Active Directory Supported
Amazon Web Services (AWS) Supported
EV Observe Supported
Microsoft 365 Supported
Microsoft Exchange Supported
Microsoft Hyper-V Supported
Microsoft OneDrive Supported
Microsoft SharePoint Supported
SQL Server Supported

Integrations

Active Directory Not Supported
Amazon Web Services (AWS) Not Supported
EV Observe Not Supported
Microsoft 365 Not Supported
Microsoft Exchange Not Supported
Microsoft Hyper-V Not Supported
Microsoft OneDrive Not Supported
Microsoft SharePoint Not Supported
SQL Server Not Supported
Claim BackupAssist and update features and information
Claim BackupAssist and update features and information
Claim Files.fm and update features and information
Claim Files.fm and update features and information