Backstory

Backstory

Backstory (People.ai)
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About

Backstory is an AI-powered sales pipeline intelligence platform designed to help revenue teams understand deal health, manage pipelines, forecast outcomes, and improve sales execution. The platform connects with CRM, email, calendar, meeting, and other sales systems to automatically capture calls, meetings, contacts, and account activity. Its AI analyzes engagement signals, historical performance, coverage gaps, risks, and opportunities to estimate close likelihood and explain why individual deals may be progressing or slipping. Stakeholder mapping helps teams identify the people involved in an opportunity and understand where important relationships or contacts may be missing. Backstory also provides deal-specific recommendations, AI sales coaching, renewal and retention insights, forecasting, and pipeline management tools.

About

Unlock your sales team's potential with the power of machine learning. First, SetSail automatically captures and enriches your customer and activity data so that your team doesn’t have to. We then build a unique machine learning model for your business, which calculates account/deal health using the CRM data and communication sentiment, leveraging the latest natural language processing (NLP) techniques. Our models prioritize objective signals, such as sentiment in customer conversations, over self-reported measures like deal stages. Powered by the machine learning engine, SetSail surfaces insights that allow reps, managers, and executives to view pipeline health in real-time. This powerful tool can break down data by rep, deal, account, and conversation topic to identify performance issues and deal blockers. Pinpoint and fix areas of weakness before they hit your bottom line.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales teams, revenue operations professionals, sales managers, CROs, and enterprise revenue organizations that need AI-powered deal intelligence, forecasting, pipeline visibility, stakeholder mapping, and automated activity capture

Audience

Sales teams and businesses looking for a solution to improve their customer experience

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per user per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Backstory (People.ai)
Founded: 2016
United States
www.backstory.ai/

Company Information

SetSail
United States
www.setsail.co

Alternatives

Alternatives

Dialpad Sell

Dialpad Sell

Dialpad
Gong

Gong

Gong.io

Categories

Categories

AI Sales Tools Supported
Sales Supported
Sales Analytics Supported
Sales Enablement Supported
Sales Gamification Supported
Sales Prospecting Supported
Sentiment Analysis Supported

Inside Sales Features

Auto-Dialing Not Supported
Call List Management Not Supported
Call Recording Not Supported
Campaign Management Not Supported
Dashboard Supported
Data Management Supported
Lead Capture Supported
Lead Distribution Not Supported
Lead Scoring Not Supported
Performance Management Supported

Sales Enablement Features

Collaboration Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Goals / Quota Management Supported
Lead Management Supported
Meeting Management Supported
Performance Management Supported
Presentation Management Supported
Proposal Management Supported
Territory Management Supported
Training Management Supported

Integrations

Google Workspace Supported
Microsoft 365 Supported
Okta Supported
Outreach Supported
Reduct Supported
Shift Supported
Slack Supported
Tableau Supported
Vonage Contact Center Supported

Integrations

Google Workspace Not Supported
Microsoft 365 Not Supported
Okta Not Supported
Outreach Not Supported
Reduct Not Supported
Shift Not Supported
Slack Not Supported
Tableau Not Supported
Vonage Contact Center Not Supported
Claim Backstory and update features and information
Claim Backstory and update features and information
Claim SetSail and update features and information
Claim SetSail and update features and information