Backstory

Backstory

Backstory (People.ai)
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About

Backstory is an AI-powered sales pipeline intelligence platform designed to help revenue teams understand deal health, manage pipelines, forecast outcomes, and improve sales execution. The platform connects with CRM, email, calendar, meeting, and other sales systems to automatically capture calls, meetings, contacts, and account activity. Its AI analyzes engagement signals, historical performance, coverage gaps, risks, and opportunities to estimate close likelihood and explain why individual deals may be progressing or slipping. Stakeholder mapping helps teams identify the people involved in an opportunity and understand where important relationships or contacts may be missing. Backstory also provides deal-specific recommendations, AI sales coaching, renewal and retention insights, forecasting, and pipeline management tools.

About

RepEdge.ai is an AI-powered sales call intelligence platform built to help sales teams win more deals with confidence. It analyzes sales calls with high accuracy to uncover insights that improve performance and close rates. The platform delivers personalized coaching feedback for every rep, highlighting strengths and areas for improvement. RepEdge.ai helps teams identify common objections and patterns across calls in real time. Managers gain clear visibility into pipeline risk, conversion rates, and deal health. Fast setup and simple integrations make it easy to connect with existing sales tools. Designed for SMBs, RepEdge.ai delivers enterprise-grade insights without added complexity or cost.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales teams, revenue operations professionals, sales managers, CROs, and enterprise revenue organizations that need AI-powered deal intelligence, forecasting, pipeline visibility, stakeholder mapping, and automated activity capture

Audience

RepEdge.ai is ideal for SMB sales teams, sales leaders, and revenue operations professionals who want AI-powered call insights to improve coaching, pipeline visibility, and deal win rates

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per user per month
Free Version Supported
Free Trial Supported

Pricing

$60/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Extremely accurate AI transcription and sentiment analysis tailored to sales conversations Custom scoring templates (e.g., for MEDDPICC, objection handling, talk ratios) save hours of manual review Clean, fast UI (midnight blue/lime theme stands out – intuitive call dashboard and clip sharing) Strong integrations with Zoom, Gong, Teams for auto-upload Affordable pricing for mid-market teams vs enterprise competitors Actionable coaching features: playlists, self-review, manager comments

Cons

  • Minor initial setup time for custom sales vocab/product terms (resolved quickly) Occasional rare transcription hiccups with strong accents/multiple speakers overlapping (under 2%, improving via updates)

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Backstory (People.ai)
Founded: 2016
United States
www.backstory.ai/

Company Information

RepEdge
Founded: 2025
Canada
repedge.ai

Alternatives

Alternatives

Dialpad Sell

Dialpad Sell

Dialpad
Gong

Gong

Gong.io
Apollo

Apollo

Apollo.io

Categories

Categories

Inside Sales Features

Auto-Dialing Not Supported
Call List Management Not Supported
Call Recording Not Supported
Campaign Management Not Supported
Dashboard Supported
Data Management Supported
Lead Capture Supported
Lead Distribution Not Supported
Lead Scoring Not Supported
Performance Management Supported

Integrations

Gmail Not Supported
Google Meet Not Supported
Google Workspace Supported
HubSpot CRM Not Supported
Microsoft 365 Supported
Microsoft Teams Not Supported
Okta Supported
Outreach Supported
Reduct Supported
Salesforce Not Supported
Salesforce CRM Analytics Not Supported
Shift Supported
Slack Supported
Tableau Supported
Vonage Contact Center Supported
Zoom Not Supported

Integrations

Gmail Supported
Google Meet Supported
Google Workspace Not Supported
HubSpot CRM Supported
Microsoft 365 Not Supported
Microsoft Teams Supported
Okta Not Supported
Outreach Not Supported
Reduct Not Supported
Salesforce Supported
Salesforce CRM Analytics Supported
Shift Not Supported
Slack Not Supported
Tableau Not Supported
Vonage Contact Center Not Supported
Zoom Supported
Claim Backstory and update features and information
Claim Backstory and update features and information
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Claim RepEdge and update features and information