Backline

Backline

DrFirst
+
+

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About

Collaborative communication technologies such as HIPAA compliant texting can have a substantial impact on healthcare, dramatically improving speed, safety, precision and efficiency. The widespread use of smartphones makes communication possible practically anywhere, anytime. Physician use of mobile devices is widespread and growing rapidly. Nearly 90% of American health care workers use their personal phone at work, and 45% of clinicians already use mobile apps to collect data at bedside. DrFirst’s Backline communication and collaboration tool, specifically designed for use in healthcare environments, helps providers achieve better care coordination, better health outcomes, better transitions of care and lower hospital readmissions.

About

Modern healthcare communication. Spruce is the simplest and most powerful way for patients, healthcare providers, and other partners in health to connect and communicate. Spruce integrates your existing communication methods with new tools, all in one easy-to-use inbox. One supercharged team inbox for all communication. With Spruce, you can communicate with both your teammates and your patients in one HIPAA-compliant inbox. Managing patient requests, listening to voicemails, and responding quickly is easy when everything is all in one place. Reach patients with the right message at the right time. Great care starts with a proactive approach. With Spruce, you can effectively reach patients before a problem turns into an emergency – helping you build stronger relationships and deliver more efficient care. With virtual care and complex workflow automation, you and your team can cover more ground and avoid unnecessary repetition.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Healthcare centers looking for a messaging and care team communications platform

Audience

Healthcare professionals

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$24 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Spruce is an application that provides the excellent tool to extract those spreadsheets trapped in PDF files and convert them into fully usable EXCEL files. You just select the desired document and with one click the conversion is done in the shortest time, making it easy to extract your editable spreadsheet.

Cons

  • This application has a disadvantage when converting files that are a bit larger than the free version. Because in this mode it only offers you two options if you want to enjoy the service at no cost: 20 files converted without registering and 50 files registering.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DrFirst
Founded: 2000
United States
drfirst.com/products/communication-collaboration/

Company Information

Spruce Health
Founded: 2013
United States
www.sprucehealth.com

Alternatives

Alternatives

Azalea EHR

Azalea EHR

Azalea Health
CarePaths EHR

CarePaths EHR

CarePaths

Categories

Categories

Mental Health Supported
Patient Engagement Supported
Telemedicine Supported
Therapy Supported

Mental Health Features

Appointment Reminders Not Supported
Appointment Scheduling Not Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Not Supported
Claims Management Not Supported
E-Prescribing Not Supported
EDI Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Not Supported
Progress Notes Not Supported
Single Provider Practice Supported

Patient Engagement Features

Appointment Scheduling Not Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Telemedicine Features

Appointment Reminders Not Supported
Appointment Scheduling Not Supported
Chat / Messaging Supported
E-Prescribing Not Supported
For Medical Purposes Not Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Not Supported
Patient Queue Management Not Supported
Practice Management Not Supported
Remote Treatment Plans Not Supported
Teleradiology Not Supported
Video Conferencing Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

Elation Health Not Supported
Guava Provider Dashboard Not Supported
Morf Not Supported

Integrations

Elation Health Supported
Guava Provider Dashboard Supported
Morf Supported
Claim Backline and update features and information
Claim Backline and update features and information
Claim Spruce Health and update features and information
Claim Spruce Health and update features and information