Backbone PLMBackbone
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Related Products
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About
Backbone is a suite of connected applications built for modern product teams. Design, annotate, iterate, and push to production faster than ever before. With our platform, brands have increased their speed to market by 10x. Let’s face it: traditional PLM solutions are too slow and too rigid to handle modern production needs. Backbone evolves with your business and utilizes the latest tech to keep you ahead of the curve. Centralizing information between internal and external teams enables you to move your product development forward with less hassle. Teamwork, baby! Information on how your products are made is more important than ever, but where do you house it all? Backbone’s Product Library gives you an overview of all your vital info including product name, category, season, year, product images, tech packs, and more. Offering both current and historical data, the Product Library enables you to see who made edits and when they made them.
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About
Elevio is a knowledge platform that helps companies capture, deliver, measure and evolve their product knowledge.
We help growing teams reduce their support loads and enterprise teams better manage their knowledge requirements.
Deliver contextual answers to customers or give your support agents the right info as they need it. Reduce support loads, increase customer success and create custom knowledge experiences for your product.
Is your team utilising Knowledge Centred Service (KCS)?
With Hub, your whole team can collaborate to make sure your docs are up to date, accurate, and as detailed as they need to be.
Based on user feedback and data analysis, it's the backbone of continuous user education.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Product teams
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Audience
Software, B2B, SaaS. Support teams small to enterprise. Product teams. Content Creators.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$99.00
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBackbone
Founded: 2014
United States
backboneplm.com
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Company Informationelevio
Founded: 2015
Australia
elev.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Product Lifecycle Management Features
Change Management
Compliance Management
Cost Tracking
Design Management
Document Management
Product Data Management
Project Management
Requirements Management
Supplier Management
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Content Management Features
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Review Management Features
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
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Integrations
BrainCert
Chatlio for Slack
Chatra
Drift
Freshpaint
HelpDocs
Intercom
MagicBox
Motileo
Olark
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Integrations
BrainCert
Chatlio for Slack
Chatra
Drift
Freshpaint
HelpDocs
Intercom
MagicBox
Motileo
Olark
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