BIO

BIO

BIO Analytics
callstats.io

callstats.io

CALLSTATS I/O
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+

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About

BIO gives you the information you need, in the format you want, when you want to see it. BIO lets even non-technical users create at-a-glance dashboards and stunning reports for Microsoft Dynamics ERP data and data from other systems like your CRM, time and expense application, and proprietary operational systems. Drag and drop your way to insightful ad hoc analyses and drill down, filter, add calculations, add traffic lights, refine your analysis, and more with just a few clicks. Access BIO’s reports and dashboards wherever you are using your pc, tablet, or smart phone. Screenshots of BIO Business Intelligence for Microsoft DynamicsBIO’s underlying database architecture is optimized to support self-service reporting and rapid data analysis, from the aggregation of large volumes of data to “slicing and dicing” data for trend analysis, comparisons, correlations, and exception identification.

About

callstats enhances customer experiences, reduces agent downtime and boosts operational efficiency. Monitor and analyze voice and video communications to deliver better user experiences from one simple dashboard. If you want to start monitoring and analyzing your WebRTC sessions, create an account today. With data segmented by 6 geographic regions, contact center managers can use this report to evaluate the performance of their own service. A leading software firm uses callstats.io to optimize communications between agents and the Amazon Connect contact center cloud. Learn about the many benefits of adopting WebRTC for agent communications, plus practical tips for a smooth transition. We collect over 500 metrics every few seconds from each endpoint in a WebRTC session. Our dashboard aggregates the data and provides an at-a-glance view of service health.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes looking for a business intelligence solution that helps with universal reporting

Audience

Companies and call centers in search of a call quality tool that improves productivity

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BIO Analytics
United States
www.bio4analytics.com

Company Information

CALLSTATS I/O
Founded: 2014
Finland
www.callstats.io

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Categories

Categories

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Network Monitoring Features

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Internet Usage Monitoring
IP Address Monitoring
Real Time Analytics
Resource Management
Server Monitoring
SLA Monitoring
Uptime Monitoring
Web Traffic Reporting

Integrations

Jitsi
Microsoft Dynamics 365

Integrations

Jitsi
Microsoft Dynamics 365
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