BEACONBadger Meter
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Related Products
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About
Cloud‑based BEACON Software as a Service (SaaS) offers a utility management and consumer engagement solution to meet meter reading, proactive exception management, and reporting needs. The BEACON SaaS solution utilizes powerful ORION endpoints to capture interval meter reading data through cellular, fixed network, or mobile communication technologies. It delivers 15‑minute interval data up to four times daily, providing comprehensive analytics and a holistic view of water utility and metering system performance. Users gain instant access to all metering data and system alerts via an intuitive user interface with exhaustive custom reporting capabilities. It supports proactive exception management with timely alerts and real‑time notifications to resolve operational and customer‑service issues. APIs enable seamless integration with customer information systems (CIS), billing, and other utility systems. As a cloud‑based solution, BEACON SaaS ensures flexibility.
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About
Dropcountr delivers simple but powerful water analytics and customer engagement software which is compatible with all meters, regardless of manufacturer or read interval. Utilities use Dropcountr CLEAR to better understand customer behavior, address indoor/outdoor water efficiency budgets, respond to service requests and engage with customers cost-effectively using modern communication channels. Homeowners use Dropcountr HOME as a customer portal to better understand and manage personal water use, compare usage to their neighbors, reach goals, and access valuable rebates and utility announcements. Cloud-based data analytics and customer engagement. Dropcountr translates data generated by water meters into actionable information for utility staff and their customers. Connect with your customers on the technology they prefer. Reduce your customer service call volume. Automate alerts and transition to digital communications. Meet customer expectations and increase satisfaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Teams requiring a solution to automate meter data collection, streamline exception handling, and enhance customer engagement through real‑time insights
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Audience
Organizations looking for a customer-focused water utilities solution to gain visibility, transparency and customers satisfaction
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBadger Meter
Founded: 1905
United States
www.badgermeter.com/products/analytics-software/beacon/
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Company InformationDropcountr
Founded: 2013
United States
www.dropcountr.com
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Categories |
Categories |
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Integrations
Itron Enterprise Meter Data Management
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