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About

Quickly and accurately transcribe audio to text in more than 85 languages and variants. Customize models to enhance accuracy for domain-specific terminology. Get more value from spoken audio by enabling search or analytics on transcribed text or facilitating action, all in your preferred programming language. Get accurate audio to text transcriptions with state-of-the-art speech recognition. Add specific words to your base vocabulary or build your own speech-to-text models. Run Speech to Text anywhere, in the cloud or at the edge in containers. Access the same robust technology that powers speech recognition across Microsoft products. Convert audio to text from a range of sources, including microphones, audio files, and blob storage. Use speaker diarisation to determine who said what and when. Get readable transcripts with automatic formatting and punctuation. Tailor your speech models to understand organization- and industry-specific terminology.

About

Our transcription solution utilises large language models to perform high quality transcriptions of call recordings and optionally renders a summarisation of the call. We offload the processing, and render fast and accurate results with almost no load on your switch. Generally this transcription is performed overnight as a batch process, but it doesn't have to be and some clients run it as soon as the recording drops. We support a number of different models to provide different levels of language support, accuracy and features, but these do come with varying costs. We are constantly evaluating newer models and make them available on the platform if they bring unique benefits. Diarization is supported in some languages, and provides effective analysis of callers on any call, highlighting caller in the transcript but also providing very detailed word by word breakdown within the output file allowing far better secondary analysis of the call.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Developers and individuals wanting to transcribe audio with a speech to text solution

Audience

GEN's transcription solution is designed for businesses using Asterisk and FreePBX who require accurate, customizable voice-to-text conversion for customer support, compliance monitoring, and data analysis, particularly in industries like telecommunications, customer service, and compliance-driven sectors

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$1 per audio hour
Free Version
Free Trial

Pricing

£10
For 30 hours of transcription. Prices vary depending on language and diarization options.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Microsoft
Founded: 1975
United States
azure.microsoft.com/en-us/services/cognitive-services/speech-to-text/

Company Information

GEN
Founded: 1992
United Kingdom
www.gen.uk

Alternatives

Alternatives

MAI-Transcribe-1.5

MAI-Transcribe-1.5

Microsoft AI
Azure AI Speech

Azure AI Speech

Microsoft
QuickWhisper

QuickWhisper

IWT Pty Ltd
MAI-Transcribe-1.5

MAI-Transcribe-1.5

Microsoft AI

Categories

Categories

Transcription Features

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Integrations

Asterisk
Azure Marketplace
FreePBX
Microsoft 365
Microsoft Azure

Integrations

Asterisk
Azure Marketplace
FreePBX
Microsoft 365
Microsoft Azure
Claim Azure Speech to Text and update features and information
Claim Azure Speech to Text and update features and information
Claim GTranscribe and update features and information
Claim GTranscribe and update features and information