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About

Apply advanced coding and language models to a variety of use cases. Leverage large-scale, generative AI models with deep understandings of language and code to enable new reasoning and comprehension capabilities for building cutting-edge applications. Apply these coding and language models to a variety of use cases, such as writing assistance, code generation, and reasoning over data. Detect and mitigate harmful use with built-in responsible AI and access enterprise-grade Azure security. Gain access to generative models that have been pretrained with trillions of words. Apply them to new scenarios including language, code, reasoning, inferencing, and comprehension. Customize generative models with labeled data for your specific scenario using a simple REST API. Fine-tune your model's hyperparameters to increase accuracy of outputs. Use the few-shot learning capability to provide the API with examples and achieve more relevant results.

About

Botmind is a SaaS solution that helps companies deliver a better customer experience by automating responses to frequent requests through hybrid agents, combining artificial intelligence and human intervention on the same channel. Order tracking, appointment scheduling... Botmind allows to improve customer relationships and plugs directly into existing tools (Zendesk, Front, Intercom...). The objective is to maximize your return on investment: - The ROI in terms of customer experience: Answer faster and always right (+26% satisfaction). - The ROI in terms of employee experience: No more dealing with non-value added issues. - The financial ROI: Reduce the cost of customer support processing between 50% and 90%. Advantages of Botmind - 90 pre-recorded responses - Reduces the cost of the support by 90%. - Answer your customers in less than a second

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to power their apps with large-scale AI models

Audience

eCommerce

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.0004 per 1000 tokens
Pricing is based on a pay-as-you-go consumption model with a price per unit for each model.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • With Botmind, the customer experience we are able to offer is always optimal. Every incoming request is processed instantly even when no support agent is present thanks to the AI.

Cons

  • Since we have been using Botmind, we have never had any drawbacks related to its use.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Microsoft
Founded: 1975
United States
azure.microsoft.com/en-us/products/cognitive-services/openai-service

Company Information

Botmind
Founded: 2018
France
www.botmind.io/en/

Alternatives

Alternatives

ChatGPT Pro

ChatGPT Pro

OpenAI
Cohere

Cohere

Cohere AI
ChatGPT

ChatGPT

OpenAI
XpertRule

XpertRule

XpertRule Software

Categories

Categories

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Not Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Not Supported

Natural Language Generation Features

Business Intelligence Supported
Chatbot Supported
CRM Data Analysis and Reports Not Supported
Email Marketing Not Supported
Financial Reporting Not Supported
Multiple Language Support Supported
SEO Not Supported
Web Content Not Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Supported
Workflow Management Not Supported

Machine Learning Features

Deep Learning Not Supported
ML Algorithm Library Not Supported
Model Training Not Supported
Natural Language Processing (NLP) Supported
Predictive Modeling Not Supported
Statistical / Mathematical Tools Not Supported
Templates Not Supported
Visualization Not Supported

Integrations

Activepieces Supported
Acuvity Supported
Aim Supported
AnyAPI Supported
Astah UML Supported
Automation Anywhere Supported
CodeNext Supported
CrowdWorx Innovation Engine Supported
DocsGPT Supported
GPT-4 Supported
GPT-5.2 Thinking Supported
GPT-5.6 Sol Supported
GPT‑5.4 Thinking Supported
Infografix Supported
Microsoft Intelligent Data Platform Supported
Motific.ai Supported
OpenAI Codex Supported
Phi-3 Supported
Remote Legal Supported
Workers by Delos Supported

Integrations

Activepieces Not Supported
Acuvity Not Supported
Aim Not Supported
AnyAPI Not Supported
Astah UML Not Supported
Automation Anywhere Not Supported
CodeNext Not Supported
CrowdWorx Innovation Engine Not Supported
DocsGPT Not Supported
GPT-4 Not Supported
GPT-5.2 Thinking Not Supported
GPT-5.6 Sol Not Supported
GPT‑5.4 Thinking Not Supported
Infografix Not Supported
Microsoft Intelligent Data Platform Not Supported
Motific.ai Not Supported
OpenAI Codex Not Supported
Phi-3 Not Supported
Remote Legal Not Supported
Workers by Delos Not Supported
Claim Azure OpenAI Service and update features and information
Claim Azure OpenAI Service and update features and information
Claim Botmind and update features and information
Claim Botmind and update features and information