Graphlogic GL Platform

Graphlogic GL Platform

Graphlogic
4.8 out of 5 stars
Azure AI Bot Service Graphlogic GL Platform

Related Products

  • Zendesk
    4.3 out of 5 stars 8,616 Ratings
    Visit Website for Zendesk
  • kama.ai
    4.8 out of 5 stars 9 Ratings
    Visit Website for kama.ai
  • LM-Kit.NET
    4.8 out of 5 stars 29 Ratings
    Visit Website for LM-Kit.NET
  • AddSearch
    4.6 out of 5 stars 145 Ratings
    Visit Website for AddSearch
  • StackAI
    4.5 out of 5 stars 55 Ratings
    Visit Website for StackAI
  • Forethought
    4.3 out of 5 stars 166 Ratings
    Visit Website for Forethought
  • SurveySparrow
    4.3 out of 5 stars 3,092 Ratings
    Visit Website for SurveySparrow
  • Signalmash
    4.9 out of 5 stars 16 Ratings
    Visit Website for Signalmash
  • Google AI Studio
    4.8 out of 5 stars 42 Ratings
    Visit Website for Google AI Studio
  • Extole
    4.8 out of 5 stars 71 Ratings
    Visit Website for Extole
Azure AI Bot Service:

About

A managed service purpose-built for bot development. Develop intelligent, enterprise-grade bots that help you enrich the customer experience while maintaining control of your data. Build any type of bot—from a Q&A bot to your own branded virtual assistant—to quickly connect your users to the answers they need. Create a bot that can naturally interact with users by easily integrating Cognitive Services. Use open-source SDK and tools to build, test, and publish your bot to Azure. Deploy your bot to popular channels, wherever your customers interact. Create your own branded virtual assistant using solution accelerators. Integrate Bot Service across multiple communication channels to reach more customers, more often. Apply bots to channels including your website or apps, Microsoft Teams, Skype, Slack, Cortana, and Facebook Messenger.
Graphlogic GL Platform:

About

Graphlogic Conversational AI Platform consists on: Robotic Process Automation (RPA) and Conversational AI for enterprises, leveraging state-of-the-art Natural Language Understanding (NLU) technology to create advanced chatbots, voicebots, Automatic Speech Recognition (ASR), Text-to-Speech (TTS) solutions, and Retrieval Augmented Generation (RAG) pipelines with Large Language Models (LLMs). Key components: - Conversational AI Platform - Natural Language understanding - Retrieval augmented generation or RAG pipeline - Speech-to-Text Engine - Text-to-Speech Engine - Channels connectivity - API builder - Visual Flow Builder - Pro-active outreach conversations - Conversational Analytics - Deploy everywhere (SaaS / Private Cloud / On-Premises) - Single-tenancy / multi-tenancy - Multiple language AI
Azure AI Bot Service:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Graphlogic GL Platform:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported
Azure AI Bot Service:

Audience

Organizations that want to build powerful conversational chatbots
Graphlogic GL Platform:

Audience

Contact center, BFSI, eCommerce, HealthCare, Logistics, Telecommunications
Azure AI Bot Service:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Graphlogic GL Platform:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Azure AI Bot Service:

API

Offers API Not Supported
Graphlogic GL Platform:

API

Offers API Not Supported
Azure AI Bot Service:

Screenshots and Videos

Graphlogic GL Platform:

Screenshots and Videos

Azure AI Bot Service:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Graphlogic GL Platform:

Pricing

$75/1250 MAU/month
Cloud version pricing is per MAU or per 1 Min
On-Premises version is
Free Version Not Supported
Free Trial Supported
Azure AI Bot Service:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Graphlogic GL Platform:

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.2 / 5
design 4.2 / 5
support 4.5 / 5
Graphlogic GL Platform:

Pros & Cons from Real Users

Pros

  • The platform is quite intuitive and easy to use, even for someone without a technical background, while also being pretty fairly priced
  • Easy to use; Nice and neat interface; It handles the repetitive tasks, so I don't have to anymore; Works as database where I can get my answers - job related.
  • Good pricing, possibility to create bots using Figma and Miro like approach. It is one of the better chatbot and voice bots solutions out there.
  • Firstly, such a platform enhances user experience by providing seamless interactions. With RAG, the AI can generate responses dynamically, adapting to user inputs in real-time. This ensures that conversations feel natural and engaging, fostering better user engagement and satisfaction. Secondly, the integration of LLM enables the AI to comprehend and respond to a wide range of queries and contexts. Whether it's answering complex questions, providing personalized recommendations, or understanding colloquial language, LLM-equipped AI can handle diverse conversational scenarios effectively, making the interaction more meaningful for users. Furthermore, the flexibility of the platform allows for easy customization to suit specific business needs and industry requirements. Organizations can tailor the AI's responses, tone, and functionality to align with their brand identity and objectives. This adaptability ensures that the AI seamlessly integrates into existing workflows and delivers value across different use cases, from customer support to sales assistance.

Cons

  • UI design could be a bit better, as it feels...bland
  • I'd like to see some customised features that are important for my type of work.
  • UX design could be a bit better as it is outdated a bit....
  • While a flexible conversational AI platform with capabilities like Response Automation Generation (RAG) and Large Language Models (LLM) offers significant advantages, there are also some potential drawbacks to consider. One challenge is the risk of over-reliance on AI-driven interactions, which can lead to a loss of human touch. Despite advancements in natural language processing, AI may struggle to fully understand nuanced or emotionally charged conversations, potentially resulting in frustration or dissatisfaction for users seeking empathy or complex problem-solving. Furthermore, maintaining the quality and relevance of AI-generated responses can be a concern. Without proper oversight and management, there's a risk of the AI providing inaccurate or inappropriate answers, damaging the user experience and eroding trust in the platform. Another potential downside is the privacy and security implications associated with conversational AI platforms. These systems typically rely on vast amounts of user data to improve performance and tailor responses, raising concerns about data privacy, consent, and the potential for unauthorized access or misuse of sensitive information.
Azure AI Bot Service:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Graphlogic GL Platform:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Azure AI Bot Service:

Company Information

Microsoft
Founded: 1975
United States
azure.microsoft.com/en-us/products/ai-services/ai-bot-service/
Graphlogic GL Platform:

Company Information

Graphlogic
Founded: 2023
Serbia
graphlogic.ai/
Azure AI Bot Service:

Alternatives

Amazon Lex

Amazon Lex

Amazon
Graphlogic GL Platform:

Alternatives

Amazon Lex

Amazon Lex

Amazon
Azure AI Bot Service:
Dialogflow

Dialogflow

Google
4.5 out of 5 stars
Graphlogic GL Platform:
LM-Kit.NET

LM-Kit.NET

LM-Kit
4.8 out of 5 stars
Azure AI Bot Service:
Graphlogic GL Platform

Graphlogic GL Platform

Graphlogic
4.8 out of 5 stars
Graphlogic GL Platform:
Dialogflow

Dialogflow

Google
4.5 out of 5 stars
Azure AI Bot Service:
Graphlogic GL Platform:
InteliWISE

InteliWISE

Matrix42
Azure AI Bot Service:
Graphlogic GL Platform:
Azure AI Bot Service:

Categories

Chatbot Supported
Conversational AI Supported
Graphlogic GL Platform:

Categories

Graphlogic GL Platform:

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Supported

Natural Language Processing Features

Co-Reference Resolution Supported
In-Database Text Analytics Not Supported
Named Entity Recognition Supported
Natural Language Generation (NLG) Supported
Open Source Integrations Supported
Parsing Supported
Part-of-Speech Tagging Not Supported
Sentence Segmentation Not Supported
Stemming/Lemmatization Supported
Tokenization Supported
Azure AI Bot Service:

Integrations

LINE Supported
Telegram Supported
AWS AI Services Not Supported
Avaya Aura Not Supported
ChatGPT Not Supported
GPT for Work Supported
Google Not Supported
Microsoft Copilot Studio Supported
Microsoft Teams Supported
Salesforce Not Supported
Slack Supported
Twilio Supported
VegaCrypt Supported
Viber Not Supported
WeChat Not Supported
WhatsApp Not Supported
Zendesk Not Supported
oNabu Supported
Graphlogic GL Platform:

Integrations

LINE Supported
Telegram Supported
AWS AI Services Supported
Avaya Aura Supported
ChatGPT Supported
GPT for Work Not Supported
Google Supported
Microsoft Copilot Studio Not Supported
Microsoft Teams Not Supported
Salesforce Supported
Slack Not Supported
Twilio Not Supported
VegaCrypt Not Supported
Viber Supported
WeChat Supported
WhatsApp Supported
Zendesk Supported
oNabu Not Supported
Azure AI Bot Service:
Claim Azure AI Bot Service and update features and information
Claim Azure AI Bot Service and update features and information
Graphlogic GL Platform:
Claim Graphlogic GL Platform and update features and information
Claim Graphlogic GL Platform and update features and information