AxisCare

AxisCare

AxisCare Home Care Software
Spectrum TeleTrack

Spectrum TeleTrack

Spectrum Voice Technologies
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About

Designed for enterprise-level non-medical Personal Care and Medicaid agencies, AxisCare's award-winning, web-based scheduling and management software allows agencies to manage and grow with confidence. AxisCare's Scheduled Reports simplify reporting by automating generation with precise specifications, ensuring accurate data for critical business decisions. AxisCare's Veterans Affairs and Medicaid billing services streamline reimbursements. VA billing experts configure your system, prevent recoupments, and manage claim submissions with direct payments. Medicaid specialists deliver accelerated payments with clean EVV processing, reduce denials through claim scrubbing, and help explore additional revenue opportunities through waivers and MCOs. With robust scheduling, GPS Mobile App, EVV, hospitalization tracking, medication reminders, payment processing, and custom reporting, AxisCare is the easiest-to-use software in Home Care.

About

Spectrum TeleTrack is a Cloud Based Home Care Scheduling, Tracking, Billing, and Management System that allows you to focus on growing your business. Our Customer Service Team is the best in the business. We offer a combination of hands on field and technical experience that is truly unique. No Home Care Software has a higher customer satisfaction rate. For 20+ years TeleTrack end users have enjoyed the ability to virtualize their Agency’s business operations. The combination of User-Friendly Admin Screens, Caregiver Portals, Family Portals, Smartphone Apps, and Integrated Texting, provides staff the ability to manage the business from anywhere. The intuitive nature of Spectrum TeleTrack coupled with our Team of Experts will allow you to achieve immediate improvements. We will streamline your business in a fashion that will increase revenue, lower overhead costs, and maximize your Agency’s profitability.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Non medical, private duty home care agencies

Audience

Home care agencies searching for a complete Home Health Care platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$325
Flex Pricing: Your choice of A La Carte or All-Inclusive (per client)
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Just about everything AxisCare has to offer. They have options to properly record and handle leads. The information you're able to record from clients is vast meaning no more separate files for one client - it's all in one place. The same information to record is available for employees. Calendar, scheduling, push notifications, client assessments, simple and quick invoicing! The list goes on. Oh and if there is a practice you're accustom to, they have custom forms available so you won't miss out on what you're used to. I especially like that they have live webinars with live chat. Video library for training and learning purposes. Lastly, the people I've interacted with have all been professional and courteous with their time dedicating to answering questions around our specific situation. We're an in-home caregiving agency that constantly need to be updating schedules with client information, address, and services needed. Our means of operating have been using different sources which proved to cause hiccups as we grew our census. AxisCare and their team members was something that was much needed.

Cons

  • At a glance, the platform appeared overwhelming with options and almost if too much was going on to be user friendly. Though, can't hardly say a con since every new operating system has a learning curve. They do have a video library to learn all there is about the system as well as live webinars.

Pros & Cons from Real Users

Pros

  • Nothing, I don't have anything to say good about this product nor company, I would not recommend the service at all.

Cons

  • Poor very poor, by far the worse company to work with, I would not recommend this company unless you like Walmart and McDonald customer service. The owner of the company Fred shows very poor leadership skills and customer services, my company was billed incorrectly several times when I called to question the matter, I was told that no errors were found and after review they found errors where I was over billed. I called in regarding the billing matters several times. Another rep was equally as rude and unprofessional as Fred. Both had to call me back after review of my billing and tell me they were incorrect, and they indeed did find an issue. While discussing my issue both parties cut me off did not listen and continued to talk over me. Fred the owner even told me he was no longer going to allow me to have service and hung up on me. After researching the issue he called back and said he wanted to earn my service back and apology for the way the way he was on the phone with me, I listened to him and began to discuss my issue again and he then cut me off again and told me he wishes me the best of luck you can't make everyone happy has if me being displeased wasn't due to the disrespect, and rudeness along with several billing errors that was found. He told me how much of a credit I would be getting back and that he did also see where I called in. Fred told me that I emailed the company to stop a particular feature and I've never emailed the company, he kept telling me I did.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AxisCare Home Care Software
Founded: 2011
United States
axiscare.com

Company Information

Spectrum Voice Technologies
Founded: 1986
United States
www.spectrumvoice.com

Alternatives

AdaCare

AdaCare

Neurosoftware

Alternatives

Aaniie

Aaniie

Aaniie Care
Alora

Alora

Alora Healthcare Systems

Categories

Categories

Home Care Features

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care Features

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Home Care Features

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care Features

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Integrations

CardConnect
CareAcademy
Google Calendar
Google Maps
Hireology
Home Care Pulse
Keap
QuickBooks Online
QuickBooks Online Advanced
Rockerbox
Tapcheck
Twilio
ZayZoon

Integrations

CardConnect
CareAcademy
Google Calendar
Google Maps
Hireology
Home Care Pulse
Keap
QuickBooks Online
QuickBooks Online Advanced
Rockerbox
Tapcheck
Twilio
ZayZoon
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