Axero vs. Igloo Comparison


Axero Axero Solutions	Igloo Igloo Software	+	+
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About Your organization is unique, so shouldn't your intranet be, too? Axero streamlines knowledge, communication, and collaboration in one digital hub tailored to how your teams actually work. Combining the speed of an out-of-the-box solution with the flexibility of a custom platform, you get a digital headquarters that feels 100% you. Maximize ROI through Customization: Configure workflows, structure, and design to match your specific organizational goals. Preserve IT Resources: Achieve granular control with the in-house experience without distracting your IT team from core projects. Hyper-Relevant Communication: From AI tools to role-based permissions, ensure employees only see the info they need to succeed. Seamless Integration: Connect your existing ecosystem with 500+ REST APIs and integrate with the tools you use today. Not one Axero intranet is the same and that's because every workplace is different. Increase productivity and efficiency with an intranet that works for you!		About Igloo Digital Workplace. Connect all your apps for a unified digital workplace experience. With seamless integrations to your most valued business applications and platforms, Igloo provides your employees with a single destination to access the tools they need to perform. Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets to inspiring digital destinations that improve communication, knowledge sharing, collaboration, and culture. All Igloo solutions are 100% cloud-based, mobile-enabled, and integrate with the leading enterprise systems and cloud apps your business relies on. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Great for businesses of all sizes. Customers include: Toyota, Charter Communications, Johns Hopkins University, Benjamin Moore, Edwards Lifesciences, CHG Healthcare, and many more.		Audience Companies of all sizes that want to connect their geographically distributed workforce
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $10/user/month Paid annually. Includes up to 200 users. Axero tailors your investment to meet your unique needs. Custom pricing and volume discounts available. Contact Axero for details. Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.6 / 5 ease 4.2 / 5 features 4.2 / 5 design 4.4 / 5 support 4.8 / 5 Read all reviews		Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.0 / 5 design 4.5 / 5 support 4.2 / 5 Read all reviews
Pros from Real Users Pros I love that the Axero support team is quick to respond to private cases that I create with questions or requests my team has. They have a very active support team that is diligent about finding answers and coaching my team through issues we may encounter. I like that Axero provides a rather robust user experience for site administrators and has extreme customization available for user permissions within Communifire. So many features, a bit daunting at first but you get the feel for it. It's well organized and the interface is mostly intuitive. Ease of general use, scalability, and their overall support are definite pros to Axero. They usually resolve issues within minutes of the initial ask. Program comes generally ready to use with different widgets to customize each space - Allows for integration with Microsoft platform for connection to One Drive - Easy to navigate platform which offers easy permission setup. Positive feedback from users, organized and easy to navigate, responsive customer support, many different features to incorporate, and sleek designs. Our organization has needed to use the Communifire platform for projects, rather than departments, and with a multitude of customizations that has essentially redesigned much of the system - and it still works! But we couldn't have done it without the support team. They are so helpful and always eager to help. Plus, there are 100's of videos, articles, anything to help find the answers we need. * Very customizable -- can use CSS overrides (if you have a software developer/coder on staff) * Amazingly responsive support site * Can turn most features on/off I am a project assistant for AiArthritis, a nonprofit. The software is super customizable which has been awesome for our organization! Customer Support is fantastic! They are very timely, knowledgable, and answer questions or assist us with customization graciously. Support team is quick to respond and can bring on team members with various areas of expertise to help quickly resolve problems or provide answers, etc. Client Success Managers seem sincerely invested in helping customers find solutions. The Axero Support site has a great vault of questions/answers/how-to videos & instructions, and it’s easy to post a question, report a bug, or suggest a new feature. The training Axero provided is what enabled me to become a successful site manager, I did not receive platform management training from my company. The support team is always able to find a solution and very quickly.		Pros & Cons from Real Users Pros It helps a little bit with everything this successful software; it is necessary to save time in workflow with all those essential activities that are simple but very important. I use it to share documents, establish an order of projects and services production, create information analysis. It is very versatile, and that pleases me a lot, as it gives a very functional comfort to my way of working. I like this software because it is truly versatile; I have started advanced projects and subsequently ordered them. Igloo is synonymous with stability and understanding in areas of work with great fluidity; it is exceptionally comfortable and has been able to cover multiple organization processes and originality in the activities. It helps us encourage productivity and task management; we have completed many objectives and add a great effort to each of the management processes. Igloo is an application that provides very useful extensions of internal and external communication through blogs, social networks, calls, internal chats and content management for a complete collaborative communication. In addition, it is complemented by the attachment of audiovisual material for a better understanding of the message. Igloo leaves at our disposal all kinds of functions based on communication, with which we can create collaborative teams that are able to divide the work in different branches, such as mail management, directories, or sharing multimedia material through social networks with the highest traffic. Cons Igloo has to improve its support and configuration; it does not have a profitability process in each ticket I send; they are slow to locate my problems. No negative comments for Igloo; it is excellent; I like the way it works. Sincerely the software is successful because it has given a great result. Despite its many communication channels, this one lacks video and audio conferencing collaboration software among an organizational group. In addition, it does not offer internal contact management that establishes immediate and timely communication from our sales team to customers, even the primary ones. The only noticeable flaw within igloo is that since it does not contain features for creating online chat rooms, collaboration through conferencing is somewhat limited. Fortunately, there are tools based on direct messages to communicate. Igloo also lacks options to make internal calls.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Axero Solutions Founded: 2008 United States axerosolutions.com		Company Information Igloo Software Founded: 2008 Canada www.igloosoftware.com
Alternatives Haystack		Alternatives Axero Axero Solutions
MyHub Intranet Software MyHub Intranet Solutions		MyHub Intranet Software MyHub Intranet Solutions
PoliteMail PoliteMail Software		Interact Software Interact
ThoughtFarmer		GreenOrbit
The Hub Pancentric Digital View All		eXo Platform View All
Categories Collaboration Content Collaboration Corporate Wiki Digital Workplace Employee Communication Tools Employee Engagement Employee Experience Internal Communications Intranet Knowledge Management Portal Remote Work Team Communication		Categories Collaboration Communications Content Collaboration Content Management Corporate Wiki Employee Engagement File Sharing Internal Communications Intranet Knowledge Management Portal
Collaboration Features Brainstorming Calendar Management Chat / Messaging Contact Management Content Management Document Management Project Management Real Time Editing Task Management Version Control Video Conferencing Content Collaboration Features Client Portal Cloud Storage Digital Asset Management Document Creation / Editing Document Management Electronic Signature Feedback Management File Sharing Messaging / Discussion Real-Time / Interactive Editing Roles / Permissions Search Version Control Video / Image Editing Workflow / Approval Process Employee Engagement Features Benchmarking Cultural Alignment Employee Awards Employee Guides Employee Recognition Feedback Management Goal Management Health & Wellness Programs Performance Management Pulse Surveys Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Intranet Features Activity / News Feed Blogs Calendar Management Content Management Discussions / Forums Employee Directory Knowledge Management Policy Management Search Wiki Knowledge Management Features Artificial Intelligence (AI) Cataloging / Categorization Collaboration Content Management Decision Tree Discussion Boards Full Text Search Knowledge Base Management Self Service Portal Portal Features Chat Collaboration Content Management Document Management File Sharing Search Show More Features Digital Workplace Features Activity / News Feed Calendar Management Chat / Messaging Content Management Document Management Employee Directory File Sharing Knowledge Management Surveys & Feedback Task Management Employee Communication Tools Features Activity / News Feed Audio / Video Conferencing Blogs Chat / Messaging Employee Directory Event Calendar File Sharing Knowledge Management Newsletter Management Surveys & Feedback Remote Work Features Collaboration Credential Management Electronic Signature Employee Monitoring Live Chat Meeting Management Project Management Remote Access Remote Support Screen Sharing Softphone Task Management Time Zone Tracking Video Chat Web Conferencing Team Communication Features Activity / News Feed Audio Calls Calendar Management Chat / Messaging Discussion Threads File Sharing Mobile Access Push Notifications Search Surveys & Feedback Task Management Video Conferencing		Collaboration Features Brainstorming Calendar Management Chat / Messaging Contact Management Content Management Document Management Project Management Real Time Editing Task Management Version Control Video Conferencing Employee Engagement Features Benchmarking Cultural Alignment Employee Awards Employee Guides Employee Recognition Feedback Management Goal Management Health & Wellness Programs Performance Management Pulse Surveys Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Intranet Features Activity / News Feed Blogs Calendar Management Content Management Discussions / Forums Employee Directory Knowledge Management Policy Management Search Wiki Knowledge Management Features Artificial Intelligence (AI) Cataloging / Categorization Collaboration Content Management Decision Tree Discussion Boards Full Text Search Knowledge Base Management Self Service Portal Portal Features Chat Collaboration Content Management Document Management File Sharing Search Show More Features Content Management Features Audio Content Customizable Templates Document Indexing E-forms Full Text Search Image Editor SEO Management Text Editor Version Control Video Content Website Management File Sharing Features Audit Trail Chat / Messaging Collaboration Document Management Drag & Drop Electronic Signature Encryption File Synchronization Search User Management Version Control Workflow Management
Integrations Box Dropbox Google Calendar Google Drive Google Workspace Microsoft 365 Microsoft OneDrive Microsoft SharePoint Microsoft Teams Okta ServiceNow Slack Active Directory Facebook Jitsi Microsoft OneNote Microsoft Power BI Pendo Zendesk Zoho Directory Show More Integrations View All 26 Integrations		Integrations Box Dropbox Google Calendar Google Drive Google Workspace Microsoft 365 Microsoft OneDrive Microsoft SharePoint Microsoft Teams Okta ServiceNow Slack Active Directory Facebook Jitsi Microsoft OneNote Microsoft Power BI Pendo Zendesk Zoho Directory Show More Integrations View All 25 Integrations
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