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About

Meetings and calls are backbone of how you work. But ineffective conversations are holding you back. Transform how you work with Avoma’s Conversation Management platform. Learn topic trends, winning talk-patterns, critical coaching insights, and deal risks. Search for any word, share key moments, and comment to provide feedback. Automate note-taking and data entry to focus on conversations. Learn critical insights from team’s conversations to coach them faster. Collaborate with cross-functional teams for better alignment. Get automatic video recording, high-quality Transcripts, and AI-generated Notes for key topics. Don’t let action items fall through the crack and forget to follow up. ‍Search in transcript and playback the recording with time-stamped Notes to remember the details.

About

Call Optix is an AI-powered sales intelligence & voice analytics platform that transforms customer conversations into revenue insights. It automatically transcribes & analyzes every call with sentiment analysis, and dynamic tagging to reveal trends and surface upsell opportunities. The AI extracts custom fields specific to your business—check-in dates, policy numbers, vehicle preference etc. Agent performance scorecards measure call quality and efficiency, giving managers clear visibility into strengths & development areas for targeted coaching. The Business Intelligence Dashboard serves as your real-time command center for calls, talk time, and revenue metrics, while the visual Sales Board & Pipeline Funnel track deals through customizable stages with win/loss rates & conversion data. From lead capture to deal management with full activity history, Call Optix unifies conversation intelligence and CRM in 1 platform, with AI agents that handle bookings, qualify leads, and follow-ups.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone looking for an AI meeting assistant platform

Audience

Sales Managers & Directors, Call Center Managers, VP of Sales, Customer Success Managers, Sales/ Support Agents, SMB Owners, B2B Saas

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19/user/month
Free Version
Free Trial

Pricing

$0.06/minute
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Avoma
Founded: 2017
United States
www.avoma.com

Company Information

Call Optix
Founded: 2023
India
www.calloptix.com

Alternatives

Alternatives

Zoom Revenue Accelerator

Zoom Revenue Accelerator

Zoom Communications
Fireflies.ai

Fireflies.ai

Fireflies

Categories

Categories

Conversation Intelligence Features

Account Health Alerts
AI Insights
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Integrations

Aircall
HubSpot CRM
Pipedrive
RingCentral Automatic Call Recording
Salesforce
Copper
Dialpad Connect
Google Meet
Groove
HubSpot Customer Platform
JustCall
Kixie PowerCall & SMS
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Outlook
Microsoft Teams
Twilio
Workona
Zendesk
Zoho CRM

Integrations

Aircall
HubSpot CRM
Pipedrive
RingCentral Automatic Call Recording
Salesforce
Copper
Dialpad Connect
Google Meet
Groove
HubSpot Customer Platform
JustCall
Kixie PowerCall & SMS
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Outlook
Microsoft Teams
Twilio
Workona
Zendesk
Zoho CRM
Claim Avoma and update features and information
Claim Avoma and update features and information
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Claim Call Optix and update features and information