DocAgent

DocAgent

Digital Designs
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About

AvidXchange modernizes how middle market businesses manage expenses and payments with AI-enhanced software and support from real people. With 25 years of experience, our solutions automate manual tasks, reduce costs, and streamline your AP process, so you can focus on what matters most. Featuring one of the largest supplier networks in the middle market, AvidXchange offers in-depth industry expertise across real estate, community association management, healthcare, hospitality, education, hospitality, and nonprofits, as well as construction, financial services, and media through the acquisition of Core Associates, BankTEL, and FastPay. Why AvidXchange? - Trusted by 8,000+ businesses to digitize and automate AP workflows - 1.2 million suppliers paid through the AvidPay Network in the last five years - 240+ accounting system and ERP integrations Increase efficiency, visibility, and control in your AP process. Learn more at avidxchange.com

About

DocAgent™ is your document management portal and Digital Designs’ core software platform. Built on .NET architecture, it is responsible for coordinating, setting customer rules, and communicating to our various solution modules including AP Invoice Automation, Electronic Payments, Payroll Management, Data Capture and much more. Its capabilities go well outside of just our modules; DocAgent™ links into core applications running on IBM AS-400/ I Series such as INFOR, Infinium, JD Edwards and MS Dynamics. With these DocAgent™ solutions, you can manage the future of your business much more effectively. Not only that, but you will lower costs, improve control, make faster payments, have flexibility, and save millions of dollars annually. Choose from one of the DocAgent’s™ Suites below or mix and match to meet your business needs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Middle-market businesses looking to automate their AP processes

Audience

Companies that need a powerful document management portal and intelligent data capture solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.3 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • AvidXchange has several standout features that make it a popular choice for accounts payable automation - collectively help businesses save time, reduce costs, and improve overall efficiency.Extensive Integrations integrates well with various accounting and ERP systems, making it adaptable to different business environments
  • I really like the ability to process AP while not physically on location. In a hybrid work environment, it is seamless and managers can sign off on invoices no matter where they are. I also like that there is a digital records trail of the invoices, approvals, and processing. This has been incredibly helpful during audit season.
  • Easy to use, much easier and quicker than processing manual checks! Avid helps with setup and got everything integrated with our software Vantaca
  • I like AvidXChange for its efficiency in processing invoices and payments. It streamlines my workflow, reducing manual data entry and errors. I also appreciate its tracking features, which make it easier to monitor approvals and expenses.
  • Avid provides real time Date and updates. Prevents loss of invoice and miscommunication between everyone involved in the workflow.

Cons

  • While AvidXchange has many strengths, there are a few areas where users in my office experienced challenges - Mobile App currently lacks a dedicated mobile app, which can be inconvenient for users who need to manage accounts payable on the go
  • There were some calls to our community partner vendors informing them of the ability to receive payment via ACH, where the person reaching out made it sound like ACH payments were the only option. I had to clarify with our partners that paper checks were an option, but they were under the assumption after the communication that their only option was to accept the ACH form of payment and pay a fee. I reached out to sales and they said this was unacceptable and they would rectify the situation. Since then, I have not received any more complaints.
  • Sometimes if a vendor doesn't receive the check, that creates a hassle as the funds have already been withdrawn from the account. Have to create a stop pay and wait for funds to be returned first before re-issuing new check.
  • I found AvidXChange to be somewhat slow at times, which can be frustrating when processing multiple invoices. The interface isn't always the most user-friendly, and searching for specific invoices or payments could be tedious.
  • Avid does not have a good customer service team to answer unrecognized charges

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AvidXchange
Founded: 2000
United States
www.avidxchange.com

Company Information

Digital Designs
United States
ddilink.com/products/docagent-suite/

Alternatives

Alternatives

Categories

Categories

Accounts Payable Features

Approval Process Control Supported
Bank Reconciliation Supported
Cash Management Not Supported
Check Writing Not Supported
Duplicate Payment Alert Not Supported
Fraud Detection Supported
General Ledger Entry Not Supported
Vendor Management Not Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Not Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Not Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Not Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Not Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
Mobile Payments Not Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Supported
Document Capture Not Supported
Document Conversion Supported
Document Delivery Supported
Document Indexing Supported
Document Retention Supported
Electronic Signature Supported
Email Management Not Supported
File Recovery Supported
File Type Conversion Supported
Forms Management Supported
Full Text Search Supported
Offline Access Supported
Optical Character Recognition Supported
Print Management Not Supported
Version Control Not Supported

Integrations

JD Edwards EnterpriseOne Supported
AppFolio Property Manager Supported
CINC Systems Supported
Condo Manager Supported
Entrata Supported
FOUNDATION Supported
FRONTSTEPS Caliber Supported
M3 Supported
MDS Explorer Supported
MRI Software Supported
Microsoft Dynamics 365 Finance Supported
QuickBooks Desktop Premier Supported
QuickBooks Desktop Pro Supported
QuickBooks Enterprise Supported
RISSOFT Supported
Rent Manager Supported
Sage 100 Contractor Supported
Sage Intacct Supported
Smartwebs Supported
Vantaca Supported

Integrations

JD Edwards EnterpriseOne Supported
AppFolio Property Manager Not Supported
CINC Systems Not Supported
Condo Manager Not Supported
Entrata Not Supported
FOUNDATION Not Supported
FRONTSTEPS Caliber Not Supported
M3 Not Supported
MDS Explorer Not Supported
MRI Software Not Supported
Microsoft Dynamics 365 Finance Not Supported
QuickBooks Desktop Premier Not Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Enterprise Not Supported
RISSOFT Not Supported
Rent Manager Not Supported
Sage 100 Contractor Not Supported
Sage Intacct Not Supported
Smartwebs Not Supported
Vantaca Not Supported
Claim AvidXchange and update features and information
Claim AvidXchange and update features and information
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Claim DocAgent and update features and information