DocAgent

DocAgent

Digital Designs
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About

AvidXchange modernizes how middle market businesses manage expenses and payments with AI-enhanced software and support from real people. With 25 years of experience, our solutions automate manual tasks, reduce costs, and streamline your AP process, so you can focus on what matters most. Featuring one of the largest supplier networks in the middle market, AvidXchange offers in-depth industry expertise across real estate, community association management, healthcare, hospitality, education, hospitality, and nonprofits, as well as construction, financial services, and media through the acquisition of Core Associates, BankTEL, and FastPay. Why AvidXchange? - Trusted by 8,000+ businesses to digitize and automate AP workflows - 1.2 million suppliers paid through the AvidPay Network in the last five years - 240+ accounting system and ERP integrations Increase efficiency, visibility, and control in your AP process. Learn more at avidxchange.com

About

DocAgent™ is your document management portal and Digital Designs’ core software platform. Built on .NET architecture, it is responsible for coordinating, setting customer rules, and communicating to our various solution modules including AP Invoice Automation, Electronic Payments, Payroll Management, Data Capture and much more. Its capabilities go well outside of just our modules; DocAgent™ links into core applications running on IBM AS-400/ I Series such as INFOR, Infinium, JD Edwards and MS Dynamics. With these DocAgent™ solutions, you can manage the future of your business much more effectively. Not only that, but you will lower costs, improve control, make faster payments, have flexibility, and save millions of dollars annually. Choose from one of the DocAgent’s™ Suites below or mix and match to meet your business needs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Middle-market businesses looking to automate their AP processes

Audience

Companies that need a powerful document management portal and intelligent data capture solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.3 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • AvidXchange has several standout features that make it a popular choice for accounts payable automation - collectively help businesses save time, reduce costs, and improve overall efficiency.Extensive Integrations integrates well with various accounting and ERP systems, making it adaptable to different business environments
  • I really like the ability to process AP while not physically on location. In a hybrid work environment, it is seamless and managers can sign off on invoices no matter where they are. I also like that there is a digital records trail of the invoices, approvals, and processing. This has been incredibly helpful during audit season.
  • Easy to use, much easier and quicker than processing manual checks! Avid helps with setup and got everything integrated with our software Vantaca
  • I like AvidXChange for its efficiency in processing invoices and payments. It streamlines my workflow, reducing manual data entry and errors. I also appreciate its tracking features, which make it easier to monitor approvals and expenses.
  • Avid provides real time Date and updates. Prevents loss of invoice and miscommunication between everyone involved in the workflow.

Cons

  • While AvidXchange has many strengths, there are a few areas where users in my office experienced challenges - Mobile App currently lacks a dedicated mobile app, which can be inconvenient for users who need to manage accounts payable on the go
  • There were some calls to our community partner vendors informing them of the ability to receive payment via ACH, where the person reaching out made it sound like ACH payments were the only option. I had to clarify with our partners that paper checks were an option, but they were under the assumption after the communication that their only option was to accept the ACH form of payment and pay a fee. I reached out to sales and they said this was unacceptable and they would rectify the situation. Since then, I have not received any more complaints.
  • Sometimes if a vendor doesn't receive the check, that creates a hassle as the funds have already been withdrawn from the account. Have to create a stop pay and wait for funds to be returned first before re-issuing new check.
  • I found AvidXChange to be somewhat slow at times, which can be frustrating when processing multiple invoices. The interface isn't always the most user-friendly, and searching for specific invoices or payments could be tedious.
  • Avid does not have a good customer service team to answer unrecognized charges

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AvidXchange
Founded: 2000
United States
www.avidxchange.com

Company Information

Digital Designs
United States
ddilink.com/products/docagent-suite/

Alternatives

Alternatives

Categories

Categories

Accounts Payable Features

Approval Process Control
Bank Reconciliation
Cash Management
Check Writing
Duplicate Payment Alert
Fraud Detection
General Ledger Entry
Vendor Management

Billing and Invoicing Features

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Payment Processing Features

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Document Management Features

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Integrations

JD Edwards EnterpriseOne
Acumatica Cloud ERP
AppFolio Property Manager
BRIX
CINC Systems
CTI Cloud
ComputerEase
Entrata
FRONTSTEPS Caliber
MRI Software
Microsoft Dynamics 365
QuickBooks Desktop Premier
QuickBooks Desktop Pro
QuickBooks Online
Rabbet
RealPage
Sage 300 Construction and Real Estate (CRE)
Sage Intacct
Vantaca
Yardi Advanced Budgeting & Forecasting

Integrations

JD Edwards EnterpriseOne
Acumatica Cloud ERP
AppFolio Property Manager
BRIX
CINC Systems
CTI Cloud
ComputerEase
Entrata
FRONTSTEPS Caliber
MRI Software
Microsoft Dynamics 365
QuickBooks Desktop Premier
QuickBooks Desktop Pro
QuickBooks Online
Rabbet
RealPage
Sage 300 Construction and Real Estate (CRE)
Sage Intacct
Vantaca
Yardi Advanced Budgeting & Forecasting
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Claim AvidXchange and update features and information
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