stays.net

stays.net

Stays
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About

Owning a vacation home can be expensive and time-consuming, so we offer the first hands-off approach for short-term rental owners. AvantStay uses a proprietary tech suite to power bookings, operationalize in-field management, and activate an elevated guest experience. We take care of all the work to maximize your home’s income, it’s that simple. AvantStay is a hospitality company redefining the short-term rental market. We hand-select and manage homes in vacation destinations, offering the first completely hands-off approach for the owner in the industry. Your home is important to you, which means it’s important to us. We’d like to partner with you to create unique experiences for travelers, all while maximizing financial gains for homeowners like you. From financials to design to maintenance, we take care of your home as if it were our own. Your home is in the best hands with us. Let us help you unlock your home’s full potential.

About

Stays is a all in one vacation rental software that increases your bookings on autopilot. We offer everything you need to advertise your accommodations, increase your bookings, create a perfect experience for your guest and analyze the results. Everything you need to advertise your accommodations, increase your bookings, create a perfect experience for your guest and analyze the results. Have a good relationship with your guests from when they announced their stay until check-out. Stays integrate your listings with dozens of sales channels and create your own website optimized for Google. You set your pricing and hosting rules and Stays helps you sell with one-click online payment tools, estimates and contracts. Take care of your guest's entire experience using Stays and automatically receive up-to-date accommodation information such as check-in, check-out, cleaning and maintenance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Vacation rental businesses and companies seeking a solution to earn more revenue and manage their operations

Audience

Property managers and companies requiring a digital solution to manage their properties and operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$18 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.0 / 5
features 3.6 / 5
design 3.4 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • Good onboarding experience.
  • They paid on time… that’s about the only good thing. Really, nothing other good to say about them... stay away.

Cons

  • Working with AvantStay caused me large ongoing financial losses. I signed on with them to manage two of my properties in vacation markets. They claim that they have really high occupancy rates but they do that by offering up properties for really low rates and undercutting the neighborhood. There were nights that my 3 bedroom mountain cabin was netting me $85 per night. My neighbor who has an identical home built by the same builder was commonly getting 2 - 2.5X the rental rates that I was. AvantStay always had an excuse of why that was. My 5 bedroom property that was one block off the beach in florida had literally zero bookings in the month of December 2024. People I know that owned similar sized houses around me were regularly getting 1.75-2.25X what my house was renting for. Using AvantStay for a rental management company caused me to LOSE an average of $6711 per month as they were not able to provide enough rental income to pay the mortgages or operating expenses on the two vacation market houses. Thankfully I was able to sell both houses and stop the bleeding. During the sale process I found out than one of my houses had a baseball sized whole in the roof and the other had two AC units that were not functioning along with mold that had to be remediated. Their property managers did not catch these issues. For my mountain cabin, it earned me about 43% of what they told me they could get me. My Florida house also earned 43% of what they had told me. If I had known the numbers they quoted me were total garbage, I could have sold my houses much earlier and saved about $80K in losses. Even after the huge financial losses that I took while under their care, when I sold my houses to stop the bleeding, they then told me they were charging me an early termination fee. It was part of the contract so they had every right to do that. They were sure to cover their bases by showing me snippets of the contract because for AvantStay, it seems like their contracts are more important than decency. One thing NOT in their contracts is their performance numbers. Even when they miss their targets by 57%, you as an owner have zero recourse. Getting charged a termination fee after that was like kicked in the side after already having a gaping wound. They told me that they would be waive the termination fee if the new buyer signed with them and continued the contract. Then, get this...they SEND the buyer, all my personal financial data by giving them login access to my records. The new buyer had access to all my reservations, all my statements, etc. from since I had started with AvantStay. The new owner called me and told me that after looking through the financial data, there was no way he would sign with them due to their TERRIBLE performance. I just can't believe that this company would provide all of my personal financial info to a 3rd party without consent. Is that even legal? Well I called to complain and their response was that this is their standard operating procedure and they would not have shared my private financial information if I had instructed them otherwise. WOW...just...WOW!!
  • AvantStay takes terrible care of your property - do NOT rent to them. I just got my property back after leasing to AvantStay for 4 years…the damage is WAY beyond 4 years “wear & tear”. Find some one else!

Pros & Cons from Real Users

Pros

  • No one, just the price but if I knew about all the wrong issues before we won't get it.
  • The calendar connection is what helps me the most.
  • Stays provides tools that allow me to perform actions that make my daily routine easier.
  • I'm really satisfied. When I need some help the support answers right away.
  • It makes our daily routine a lot easier, especially the channel manager. We would have to hire five other people to do what Stays does.

Cons

  • We have a very bad experience with this software, wrong configuration, super late messages, etc, etc..
  • I have nothing to complain, our partnership's been great.
  • It would be interesting to receive more information about updates in the system.
  • I can't think of anything, it's been a great partnership.
  • It is a good system but it could have simpler tools. It was difficult at first, but now we are used to the system.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AvantStay
Founded: 2016
United States
avantstay.com/vacation-rental-management

Company Information

Stays
Founded: 2016
Brazil
stays.net/en/

Alternatives

Alternatives

Resort Management System (RMS)

Resort Management System (RMS)

Advanced Management Systems
STAYSHARE

STAYSHARE

Stay Share

Categories

Vacation Rental Supported

Categories

Vacation Rental Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Supported
Guest Reviews / Ratings Supported
Housekeeping Management Supported
Lead Management Supported
Owner Statements Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Supported
Work Order Management Supported

Integrations

Airbnb Not Supported
Booking.com Not Supported
Cielo Not Supported
Expedia Not Supported
Facebook Not Supported
Google Analytics Not Supported
Mailchimp Not Supported
PagSeguro Not Supported
Pagar.me Not Supported
PayPal Not Supported
PriceLabs Not Supported
Stripe Not Supported
Vrbo Not Supported

Integrations

Airbnb Supported
Booking.com Supported
Cielo Supported
Expedia Supported
Facebook Supported
Google Analytics Supported
Mailchimp Supported
PagSeguro Supported
Pagar.me Supported
PayPal Supported
PriceLabs Supported
Stripe Supported
Vrbo Supported
Claim AvantStay and update features and information
Claim AvantStay and update features and information
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