AutomationEdge

AutomationEdge

AutomationEdge Technologies
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About

AutomationEdge is the preferred IT Automation and Robotic Process Automation (RPA) solution provider. AutomationEdge help organizations automate their mundane, repetitive, rule-based tasks across verticals. AutomationEdge has delivered its innovative solution to large multinationals globally like American Express, Capita, Coty, ICICI Lombard, HDFC Life, Smart Dubai Government, Mashreq Bank and Genpact to name a few. It is a unified platform that helps in the automated resolution of IT tickets like password reset user creation and also automates various business processes in the front office, middle office, and back office. AutomationEdge is listed in multiple marketplaces like Salesforce AppExchange, ServiceNow Store, BMC Marketplace, and Cherwell mApp Exchange.

About

VideoCX.io is a secure, browser-based video engagement platform purpose-built for the financial services industry. Over 75 BFSI companies use VideoCX to conduct more than 3 million monthly customer video calls for onboarding, KYC, servicing, credit verification, and claims. The platform supports 44 product journeys, 14 use cases, and offers 100+ features like face match, document capture, live agent routing, queue management, co-browsing, screen sharing, and audit-ready recordings. No app installs are required. Leading brands including ICICI Bank, Axis Bank, HDFC Life, Bajaj Allianz, and Piramal Finance trust VideoCX. The platform includes 5 AI-powered services for face match, sentiment analysis, speech-to-text, transcript summarization, and real-time language translation. Choose from SaaS, hybrid, or on-premise deployment via AWS. VideoCX reduces branch visits, accelerates resolution, and simplifies high-stakes customer interactions with regulatory confidence.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations of all sizes that want to automate business processes

Audience

Companies searching for a full suite enterprise grade video banking and video KYC platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AutomationEdge Technologies
Founded: 2005
United States
automationedge.com

Company Information

VideoCX.io
Founded: 2017
INDIA
web.videocx.io

Alternatives

Alternatives

Dynamics 365 Remote Assist

Dynamics 365 Remote Assist

Microsoft Dynamics 365
Nividous

Nividous

Nividous Software Solutions
Plutomen Connect

Plutomen Connect

Plutomen Technologies
Blitzz

Blitzz

Blitzz Remote Support
Datamatics TruBot

Datamatics TruBot

Datamatics

Categories

Categories

Robotic Process Automation (RPA) Features

Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation

Integrations

Desk Manager
Freshdesk
Salesforce
ServiceNow
Zendesk

Integrations

Desk Manager
Freshdesk
Salesforce
ServiceNow
Zendesk
Claim AutomationEdge and update features and information
Claim AutomationEdge and update features and information
Claim VideoCX.io and update features and information
Claim VideoCX.io and update features and information