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About

Automation Anywhere is the leader in Agentic Process Automation (APA), putting AI to work across organizations. The company’s platform is powered with specialized AI agents, generative AI, and offers process discovery, RPA end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation.

About

Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Automation Anywhere is ideal for enterprises across industries looking to automate workflows, improve efficiency, and leverage AI-powered agents to drive faster, smarter, and more cost-effective operations

Audience

Ideal for mid and large Enteprises with ease of use, scalability and high security focus

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$750.00
Cloud-Based access:
Control Room User
Unattended Bot Runner User
Bot Creator User
Add on capabilities:
Unattended Bot Runners
Attended bot Runners
Bot Insight
AARI Digital Assistant
Discovery Bot
IQ Bot Pre Built Bots in Productivity Pack
Advanced Capabilities:
Bot Store Marketplace
Mobile App
Bot Lifecycle Management
Workload Management
Built-in DR on Cloud
Free Version Supported
Free Trial Supported

Pricing

Visit website for more details
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.3 / 5
ease 4.3 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • This is one of the leader providers in the RPA space and while we were doing our due diligence on implementing in our finance dept, we quickly realized that we can definitely leverage it in other departments as well. The overall implementation took a couple of weeks and their team was amazing at answering any questions or concerns we had.
  • I have been in a better situation to automate nearly ever business procedure such as workflow management among others.
  • I am able to automate more than 70% of my daily business procedures. I like that AA makes it easy to manage workflow.

Cons

  • So far the only feedback is we need this to run on Macs.
  • Automation Anywhere is a bit overwhelming to fully customize.
  • Creating bots on Automation Anywhere is actually daunting.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Automation Anywhere
Founded: 2003
United States
www.AutomationAnywhere.com

Company Information

Enterprise Bot
Founded: 2017
Switzerland
enterprisebot.ai/

Alternatives

ThinkAutomation

ThinkAutomation

Parker Software

Alternatives

Adlib

Adlib

Adlib Software
Yellow.ai

Yellow.ai

Bitonic Technology Labs

Categories

Categories

Agentic AI Supported
AI Agents Supported
AI Call Center Supported
AI Chatbots Supported
AI Voice Agents Supported
Chatbot Supported
Conversational AI Supported
Customer Service Supported
Generative AI Supported
IVR Supported
Marketing Supported
Voice Bot Supported

Artificial Intelligence Features

Chatbot Not Supported
For eCommerce Not Supported
For Healthcare Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Not Supported

Business Process Management Features

Access Controls / Permissions Supported
Alerts / Notifications Supported
Business Process Automation Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Supported
Process Modeling & Design Supported
Visual Workflow Management Supported

Low-Code Development Features

AI-Assisted Development Not Supported
Business Process Automation Supported
Collaborative Development Not Supported
Data Aggregation and Publishing Not Supported
Deployment Management Not Supported
Drag & Drop Not Supported
Integrations Management Not Supported
Iteration Management Not Supported
Performance Monitoring Not Supported
Requirements Management Not Supported
Templates Not Supported
Visual Modeling Not Supported
Web / Mobile App Development Not Supported
Workflow Management Supported

Robotic Process Automation (RPA) Features

Analytics Supported
Attended Automation Supported
Code-free Development Supported
Image Recognition Supported
Optical Character Recognition Supported
Process Builder Supported
Third Party Application Integration Supported
Unattended Automation Supported

Workload Automation Features

Alerts / Notifications Supported
Audit Trails Supported
Business Process Management Supported
Cross-Platform Scheduling Supported
Dashboard Supported
Data Analysis / Visualization Supported
Event-Triggers Supported
Load Balancing Supported
Resource-Based Scheduling Supported
Robotic Process Automation (RPA) Supported
Workflow Foundation Support Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Not Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Not Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Supported
Group Messaging Supported
Human Handover Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Not Supported
Multi-Channel Communication Supported
Product Recommendations Supported
Video Chat Not Supported

Natural Language Processing Features

Co-Reference Resolution Not Supported
In-Database Text Analytics Supported
Named Entity Recognition Supported
Natural Language Generation (NLG) Supported
Open Source Integrations Not Supported
Parsing Supported
Part-of-Speech Tagging Supported
Sentence Segmentation Supported
Stemming/Lemmatization Supported
Tokenization Supported

Integrations

AccountMate Supported
Adobe Acrobat Supported
Amazon Bedrock Supported
AuraQuantic Supported
Azure Marketplace Not Supported
Base64.ai Supported
Camunda Supported
Delinea Cloud Access Controller Supported
Freshdesk Not Supported
Genesys Cloud CX Not Supported
Google Cloud Document AI Supported
Google Cloud Platform Supported
Graip.AI Supported
MeaningCloud Supported
Microsoft Azure Supported
Ocrolus Supported
R Systems Supported
Rossum Supported
Salesforce Not Supported
TeamBeats Supported

Integrations

AccountMate Not Supported
Adobe Acrobat Not Supported
Amazon Bedrock Not Supported
AuraQuantic Not Supported
Azure Marketplace Supported
Base64.ai Not Supported
Camunda Not Supported
Delinea Cloud Access Controller Not Supported
Freshdesk Supported
Genesys Cloud CX Supported
Google Cloud Document AI Not Supported
Google Cloud Platform Not Supported
Graip.AI Not Supported
MeaningCloud Not Supported
Microsoft Azure Not Supported
Ocrolus Not Supported
R Systems Not Supported
Rossum Not Supported
Salesforce Supported
TeamBeats Not Supported
Claim Automation Anywhere and update features and information
Claim Automation Anywhere and update features and information
Claim Enterprise Bot and update features and information
Claim Enterprise Bot and update features and information