Automate365

Automate365

gnani.ai
Yellow.ai

Yellow.ai

Bitonic Technology Labs
+
+

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About

Gnani.ai's AI-powered virtual assistant is a robust, scalable platform designed to significantly enhance customer experience while reducing operational costs. The solution offers a low-code/no-code platform with over 100 pre-built workflows, allowing businesses to go live in less than a week. It supports 40+ languages, delivers zero wait times, and boasts a 70% reduction in operating expenses. The platform's advanced natural language understanding (NLU) capabilities enable it to handle multi-intent and multi-entity queries with over 90% accuracy. It also features continuous unsupervised learning, ensuring that the virtual assistant improves over time.

About

Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Dominoโ€™s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a solution providing AI chat tools to manage their customer interactions

Audience

Enterprises looking for Conversational AI solutions to elevate their customer and employee experiences

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

gnani.ai
India
www.gnani.ai/products/ai-powered-virtual-assistant/

Company Information

Bitonic Technology Labs
Founded: 2016
San Mateo, California
yellow.ai/

Alternatives

Alternatives

Cognigy.AI

Cognigy.AI

NiCE Cognigy

Categories

Categories

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Ameyo by Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Zendesk
Zoho CRM
Aspect CTRM
Avaya Cloud Office
Avaya Experience Platform
Dimension Labs
Facebook Messenger
Freshchat
Jira Service Management
Kaleyra
Magento
Skype
Slack
Vin WMS
Zalo

Integrations

Ameyo by Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Zendesk
Zoho CRM
Aspect CTRM
Avaya Cloud Office
Avaya Experience Platform
Dimension Labs
Facebook Messenger
Freshchat
Jira Service Management
Kaleyra
Magento
Skype
Slack
Vin WMS
Zalo
Claim Automate365 and update features and information
Claim Automate365 and update features and information
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Claim Yellow.ai and update features and information