Autoflow

Autoflow

4.9 out of 5 stars
Shopmonkey

Shopmonkey

2.0 out of 5 stars
Autoflow Shopmonkey

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Autoflow:

About

Autoflow is a cloud-based tool that provides leading Digital Service solutions to your Clients, Technicians, and Service Writers every step of the way to modernize your shop. Calendar equips shops with the ability to more effectively manage and oversee their operations. View your schedule and tasks at hand displayed in either a day, week, month, or simple list format. Kiosk will allow a shop to attach the scheduler to their website for customers to schedule appointments which will go directly into autotext.me. Alternatively, the Kiosk/Scheduler can be used for customers to check-in at the shop and further avoid the counter rush and waiting for an available service advisor. Simplicity is the key. Our UI makes it easy for your technicians to use our software whether it be on your shop’s tablets, desktop, or smartphone.
Shopmonkey:

About

Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.
Autoflow:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Shopmonkey:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Autoflow:

Audience

Anyone looking for a digital vehicle inspection solution
Shopmonkey:

Audience

Anyone looking for an Auto Repair Shop workflow management solution
Autoflow:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Shopmonkey:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Autoflow:

API

Offers API Supported
Shopmonkey:

API

Offers API Not Supported
Autoflow:

Screenshots and Videos

Shopmonkey:

Screenshots and Videos

Autoflow:

Pricing

$199.99 per month
Month to month, cancel anytime.
Free Version Not Supported
Free Trial Supported
Shopmonkey:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Autoflow:

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5
Shopmonkey:

Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 3.0 / 5
support 1.0 / 5
Autoflow:

Pros & Cons from Real Users

Pros

  • As an educator, using a site like this to show students how to perform an inspection and document everything is great. This even shows them what to expect and look for when taking their own vehicle to a shop. Show the customer not just tell them. Trust is earned and this is a very easy way to earn that trust.
  • Pretty basic on using the system, once your familiar with it, pretty easy to get things done. Easy to train, Can be set up accordingly, i.e. admin, manager, sales person, mechanic.
  • Seamless integration into our operating system. Solid responsive support. Forward thinking and ever improving.
  • Everything + the people. LIGHTNING FAST! They don't approve feature requests until they are tested! Free yourself from the garbage you are currently using.
  • being able to link pictures and videos is a priceless selling tool. Customers rave about this feature all the time.

Cons

  • Nothing. Very easy to follow even for high school students.
  • not much i can think of in terms of issues. most things were handled in a couple of hours
  • The program does have some learning curves to it, as they all do, however, support is available and willing. I would prefer that not all "red" marked items went to the "rainy day folder", only because we don't need to remind people about the scratches on their vehicle we noted if we were to use the "reminder" feature.
  • They don't make their own SMS or I would sign up!!! I really cannot think of any, honestly. Admin cannot change another person's profile image.
  • having to archive old formats is not convenient - be sure to update while the program is not in use or you'll erase any open dvis
Shopmonkey:

Pros & Cons from Real Users

Pros

  • Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use).

Cons

  • We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.
Autoflow:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Shopmonkey:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Autoflow:

Company Information

Autoflow
Founded: 2012
United States
autoflow.com
Shopmonkey:

Company Information

Shopmonkey
Founded: 2016
United States
www.shopmonkey.io
Autoflow:

Alternatives

KUKUI

KUKUI

Kukui
4.8 out of 5 stars
Shopmonkey:

Alternatives

KUKUI

KUKUI

Kukui
4.8 out of 5 stars
Autoflow:
Shopmonkey:
Fullbay

Fullbay

3.7 out of 5 stars
Autoflow:
Shopmonkey:
EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler
Autoflow:
Shopmonkey:
Autoflow:
AutoLeap

AutoLeap

1.0 out of 5 stars
Shopmonkey:
Autoflow:

Categories

Shopmonkey:

Categories

Autoflow:

Auto Repair Features

Billing & Invoicing Not Supported
CRM Supported
Digital Vehicle Inspections (DVI) Supported
Inventory Management Supported
Labor Rates Not Supported
Maintenance Scheduling Not Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported
Shopmonkey:

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported
Autoflow:

Integrations

ALLDATA Supported
AutoShop Supported
Edge Not Supported
Epicor Integrated Service Estimator Not Supported
LANKAR PRO Supported
MaxxTraxx Supported
Merrows Not Supported
Mitchell 1 Supported
NAPA TRACS Supported
Omnique Supported
PartsTech Not Supported
Protractor Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
R.O. Writer Supported
Shop Boss Supported
Tekmetric Supported
TireShop Supported
Treadstock Not Supported
Shopmonkey:

Integrations

ALLDATA Not Supported
AutoShop Not Supported
Edge Supported
Epicor Integrated Service Estimator Supported
LANKAR PRO Not Supported
MaxxTraxx Not Supported
Merrows Supported
Mitchell 1 Not Supported
NAPA TRACS Not Supported
Omnique Not Supported
PartsTech Supported
Protractor Not Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
R.O. Writer Not Supported
Shop Boss Not Supported
Tekmetric Not Supported
TireShop Not Supported
Treadstock Supported
Autoflow:
Claim Autoflow and update features and information
Claim Autoflow and update features and information
Shopmonkey:
Claim Shopmonkey and update features and information
Claim Shopmonkey and update features and information