HITS

HITS

Andreoli & Associates
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About

Build trust. Drive growth. Auto repair simplified. AutoLeap is the auto repair software of choice that helps you grow, is easy to use, and builds customer trust. With AutoLeap, you can organize your auto repair shop's operations–from scheduling jobs and managing technicians, to conducting digital inspections and invoicing your customers. Make your customers happier. Your shop more profitable. And your life easier. • Create estimates faster with canned jobs, digital vehicle inspections, built-in labor guides, and parts ordering. • Increase car count by increasing Google review stars and quantity. • Save time by emailing and texting customers directly and managing inventory directly. • Do it all while increasing visibility through QuickBooks Online integration, technician time tracking, and live profitability reports.

About

HITS is a robust cloud-based auto and tire software solution developed by Andreoli & Associates. Designed specifically for independent tire and auto service professionals, HITS provides appointment scheduling, inventory management, accounting, and labor management. The solution features three modules: HITS BPOS ( point of sale auto and tire software), HITS TireLink (add-on package for tire wholesale e-commerce), and HITS ServiceCAT (addon package for parts and labor quotes).

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Auto repair shops, Tire shops, oil change shops, auto body and collision shops, wrap and detailing shops

Audience

Used by independent auto repair shops, tire wholesalers, and tire dealers.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact AutoLeap for pricing
Get a Free Demo
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • N/A.

Cons

  • Will not let you out of the contract if its not a fit for your shop.

Pros & Cons from Real Users

Pros

  • Support team is located in the US, they are very responsive and knowledgeable. They return my calls/emails within an hour, sometimes within 5 minutes. Some of them have also worked in shops like mine so they understand what I am dealing with on a daily basis. They do NOT require a contract just a simple monthly subscription. They have an open AP which allows me to integrate with 3rd party vendors. They were able to convert all of my data from my previous system. Key Features I’m Using Daily: Centralized Customer & Vehicle History allows me to instantly access complete service records including declined work and services coming due which helps me personalize and streamline customer service. Appointment Scheduler & Bay Management keeps my shop running smoothly with better control of scheduling and workflow. Accurate Inventory Management provides REAL TIME stock tracking which means fewer mistakes and better inventory planning. Specific Tire vs. Wheel Lookups makes it easy to find exactly what I am searching for very quickly. Integrated Tire Ordering allows me to connect directly to my tire suppliers such as ATD, NTW, MST, TDGA, TireHub, USAF, and more. I can see their inventory in REAL TIME and place orders right in the POS. Service Packages or Canned Jobs allows me to have preloaded service templates for quick quotes and repairs. ServiceCAT® integrates with my parts suppliers in REAL TIME, has labor times which allows me to provide accurate estimates. LubeCAT instantly returns oil specs and capacities allowing me to provide fast, accurate oil changes. Texting & Emailing allows me to send updates, work approvals, and appointment reminders right from the system — keeps customers in the loop and increasing satisfaction. Reporting & Analytics allow me to generate detailed reports on anything and everything.

Cons

  • I wish I would have found them sooner! I could have avoided the headaches and frustrations with my previous system.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

AutoLeap
Founded: 2018
US & Canada
autoleap.com

Company Information

Andreoli & Associates
Founded: 1985
United States
www.hitstiresoftware.com

Alternatives

EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler

Alternatives

TireMaster

TireMaster

ASA Automotive Systems
TireShop

TireShop

FreedomSoft

Categories

Categories

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Auto Body Features

Accounting Management Supported
Billing & Invoicing Supported
Customer Database Supported
Inventory Control Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Payroll Management Not Supported
Quotes / Estimates Supported
Scheduling Supported
Service History Supported
Vehicle Tracking Supported
VIN Decoder Supported
Work Order Management Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

CARFAX Supported
Mitchell 1 Supported
Motor Traders Assistant Supported
PartsTech Supported
QuickBooks Online Supported
Steer Not Supported

Integrations

CARFAX Not Supported
Mitchell 1 Not Supported
Motor Traders Assistant Not Supported
PartsTech Not Supported
QuickBooks Online Not Supported
Steer Supported
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Claim AutoLeap and update features and information
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Claim HITS and update features and information