DaemonLayer

DaemonLayer

Silent Signal Ltd
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+

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About

Augmeta prevents revenue leaks by triaging KPI anomalies in hours instead of weeks. Imagine checkout completions at an eCommerce retailer dipping due to a latent iOS bug - each day of delay leaks revenue. Today, enterprises lose millions because anomaly triage is bottlenecked by noise, limited capacity, and fragmented tools. Our AI surfaces the why, recommends next steps, and delivers decision-grade answers.

About

DaemonLayer sits upstream of your PSA and automates the repetitive Microsoft 365 requests that consume engineer time. Password resets, group changes, mailbox permissions, user updates, licence assignments and out-of-office configuration are handled end-to-end, without a technician touching the ticket. Inbound support emails are classified automatically, triaged with AI, and routed to your service desk with full context already assembled. Before triage completes, DaemonLayer has pulled M365 user context, checked historical tickets for related cases, scored confidence, and suggested the right technician. Triage completes in under four seconds. Integrates bidirectionally with ConnectWise and Autotask. PSA embedded panels surface triage summaries, duplicate alerts, and workflow approvals without leaving your ticketing system. A trust-based change authorisation system handles sensitive operations with configurable human-in-the-loop approval gates.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises looking to reduce the lead time to triage for critical KPI anomalies and save millions in revenue leaks.

Audience

MSPs, Internal IT Teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

£99/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Augmeta
United States
augmeta.ai/

Company Information

Silent Signal Ltd
Founded: 2025
United Kingdom
daemonlayer.com

Alternatives

Alternatives

Thread

Thread

Thread Magic
CloudRadial

CloudRadial

Azurative

Categories

Categories

Integrations

Autotask PSA
Claude
ConnectWise PSA
Microsoft 365
OpenAI

Integrations

Autotask PSA
Claude
ConnectWise PSA
Microsoft 365
OpenAI
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