Serviceplane2AM Fusion
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Related Products
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About
AudienceCue helps creators, marketers, researchers, and agencies download public YouTube comments and turn them into cited AI reports. Paste a supported video, Short, live-video page, channel, playlist, or list of URLs. Keep the returned comments and available public replies in CSV, JSON, TXT, or XLSX, then generate a report whose findings stay tied to source evidence. Share a read-only report or export it as HTML, Markdown, or JSON. AudienceCue does not post replies, moderate comments, or take actions on a YouTube channel.
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About
Serviceplane is a cloud-based service desk for public agencies and private-sector customer support teams. It brings web chat, phone, email, SMS and web forms into shared cases, with a staff workspace for routing, hand-offs and case records. Its AI assistant answers from approved websites, documents and SharePoint content, cites sources, and routes questions to staff when a person needs to take over. Teams can test responses in shadow mode before activating a channel, connect read-only account or case records, and require identity checks before showing protected details in public channels. The platform supports shared-mailbox workflows, contact-center agent assistance, staff single sign-on and multilingual conversations. Serviceplane is intended for government agencies and service teams in healthcare, financial services, insurance, education, technology, utilities, retail and property management.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
YouTube creators, marketers, researchers, agencies, brand teams, and social media analysts who need inspectable comment data and evidence-backed audience reports.
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Audience
Government agencies and private-sector customer-service teams, including organizations in healthcare, financial services, insurance, education, utilities, technology, retail, and property management.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$19/month
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAudienceCue
audiencecue.com/en
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Company Information2AM Fusion
United States
serviceplane.ai/
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Alternatives |
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Categories |
Categories |
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Integrations
Genesys Cloud CX
Not Supported
Microsoft 365
Not Supported
Microsoft Entra ID
Not Supported
Okta
Not Supported
YouTube
Supported
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Integrations
Genesys Cloud CX
Supported
Microsoft 365
Supported
Microsoft Entra ID
Supported
Okta
Supported
YouTube
Not Supported
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