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Related Products
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Arrows:
About
Every customer has different needs and goals. So why send them the same onboarding plan? Arrows allows you to edit, reorder, add/remove tasks from your templates for each customer. Each plan can be unique. Easily assign tasks to anybody on your customer's team or your own team. Everybody will know who's in charge of delivering the work. Don't nag your customers about overdue work. Let Arrows handle all task reminders so your team can be the strategic partner your customers need. Replace your messy spreadsheets with a simple internal dashboard. Always see customers with overdue or due today tasks at the top, and every other active customer below. Want to create an onboarding plan for each customer automatically? Or maybe update the CRM opportunity when onboarding reaches a certain stage? No problem! Keep everybody moving forward with the Monday morning heartbeat email, which includes a status update about current phase of work goes out every Monday.
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Fidly:
About
Fidly is a cloud-based customer success platform for B2B companies with recurring customer relationships, including SaaS providers, accounting firms, agencies, consultancies, and other service businesses. Teams define one-time customer journey stages and recurring routines with deadlines; Fidly checks progress daily and organizes a priority queue showing which accounts are due or overdue and why. The platform also includes team tasks, NPS and CSAT surveys, a daily 0–100 customer health score, AI summaries and analysis of survey comments and customer meetings, and an AI chat assistant for questions about customer accounts. Customers can be added manually or by spreadsheet, while product-usage data can be sent through the Pixel, REST API, or Zapier. The health score combines usage, adoption, financial, stability, and relationship signals, while the priority queue helps teams decide which account to address first.
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Arrows:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Fidly:
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Arrows:
Audience
Customer onboarding checklist platform for businesses wanting to send every customer a personalized onboarding plan, with automated email reminders, due dates, and assigned tasks
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Fidly:
Audience
B2B companies with recurring revenue, including SaaS providers, accounting firms, agencies, and other subscription-service businesses with customer success or account management teams.
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Arrows:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Fidly:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Arrows:
API
Offers API
Supported
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Fidly:
API
Offers API
Supported
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Arrows:
Screenshots and Videos |
Fidly:
Screenshots and VideosNo images available
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Arrows:
Pricing
$99 per month
Free Version
Not Supported
Free Trial
Supported
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Fidly:
Pricing
R$297/month
Start is R$297/month for up to 100 customers; Essencial is R$597/month for up to 300; Profissional is R$997/month for up to 1,000; Escala starts at R$1,294/month for larger portfolios. Extra users are R$10/month; annual billing gives two months free. A 30-day free trial is offered on all plans.
Free Version
Not Supported
Free Trial
Supported
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Arrows:
Reviews/
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Fidly:
Reviews/
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Arrows:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Fidly:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Arrows:
Company InformationArrows
Founded: 2018
United States
arrows.to/features/
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Fidly:
Company InformationFidly
Founded: 2026
Brazil
fidly.com.br
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Arrows:
Alternatives |
Fidly:
Alternatives |
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Fidly:
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Arrows:
Categories |
Fidly:
Categories |
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Arrows:
Integrations
Zapier
Supported
HubSpot CRM
Not Supported
Make
Not Supported
Salesforce
Supported
Stripe
Not Supported
Zendesk
Not Supported
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Fidly:
Integrations
Zapier
Supported
HubSpot CRM
Supported
Make
Supported
Salesforce
Not Supported
Stripe
Supported
Zendesk
Supported
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Arrows:
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Fidly:
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