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About

Creating, managing, and delivering content in an efficient way requires a system that ensures every element of the process is simple—and smart. With Arbortext you can create a single flow of data and resources that will enable the linking of content all the way out to someone in the field. For example, starting from the source in engineering CAD data or bill of materials (BOM), as that information flows through the business process, it will be available to those creating technical information or service content. Arbortext will link the sources and have a managed approach for delivering that information out to people in the field or those in their home office. Unleash a seamless flow of data across the value chain that will link every phase of the product life cycle. Automatically update content in conjunction with product development changes and stay connected to engineering data. Reuse and leverage content with XML authoring.

About

​MindTouch is an enterprise-grade, AI-powered knowledge management platform designed to enhance customer self-service, agent assistance, and overall customer experience. It enables organizations to create, manage, and deliver consistent, personalized content across various touchpoints, including websites, support portals, and CRM systems. Key features include intelligent search capabilities, content personalization, access controls, and integration with tools like Salesforce and ServiceNow. The platform supports multilingual content and offers analytics to optimize knowledge base effectiveness. By providing a centralized repository for information, MindTouch helps reduce support costs, improve customer satisfaction, and increase operational efficiency. ​

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and enterprises looking for a product data management and authoring system to improve structured authoring as well as content creation and delivery

Audience

Enterprises and customer service organizations seeking to improve self-service capabilities and streamline knowledge management across multiple channels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

PTC
Founded: 1985
United States
www.ptc.com/en/products/arbortext

Company Information

MindTouch
Founded: 2005
United States
www.mindtouch.com

Alternatives

Alternatives

Oxygen XML Editor

Oxygen XML Editor

Oxygen XML
MadCap Create

MadCap Create

MadCap Software
Archbee

Archbee

AiurLabs
RightAnswers

RightAnswers

Upland Software

Categories

Categories

Integrations

ALIP
Accenture Cloud Trade Promotion Management
Acropolis
Affinity
Array
Congree
Creo
Deloitte Halo
Eviden MDR Service
Five9
PTC FlexPLM
PTC Windchill
SAP CRM
SAP Service Cloud
Salesforce Agentforce Service
Salesforce Experience Cloud
SearchUnify
ServiceNow
Zendesk
Zoho Directory

Integrations

ALIP
Accenture Cloud Trade Promotion Management
Acropolis
Affinity
Array
Congree
Creo
Deloitte Halo
Eviden MDR Service
Five9
PTC FlexPLM
PTC Windchill
SAP CRM
SAP Service Cloud
Salesforce Agentforce Service
Salesforce Experience Cloud
SearchUnify
ServiceNow
Zendesk
Zoho Directory
Claim Arbortext and update features and information
Claim Arbortext and update features and information
Claim MindTouch and update features and information
Claim MindTouch and update features and information