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About

Creating, managing, and delivering content in an efficient way requires a system that ensures every element of the process is simple—and smart. With Arbortext you can create a single flow of data and resources that will enable the linking of content all the way out to someone in the field. For example, starting from the source in engineering CAD data or bill of materials (BOM), as that information flows through the business process, it will be available to those creating technical information or service content. Arbortext will link the sources and have a managed approach for delivering that information out to people in the field or those in their home office. Unleash a seamless flow of data across the value chain that will link every phase of the product life cycle. Automatically update content in conjunction with product development changes and stay connected to engineering data. Reuse and leverage content with XML authoring.

About

ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly on their portal. ClickHelp requires no installation, runs in a web browser, and is accessible from anywhere in the world. Supports Mac OS, Windows, Linux platforms. Here is how ClickHelp makes your tech writing more effective: * Easy to use WYSIWYG topic editor, as well as HTML source mode * Single-sourcing and content reuse * Simple customization * In-depth analytics and reporting * Readability scores and metrics * Easy importing and exporting. (Import from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. export to CHM, HTML5 Web Help, PDF, DOCX, etc.) * Translation ecosystem for multi-language documentation * RTL language support * Audit trail and IP Allowlist * 2FA * MCP server * Multi-site setup Integrations: Zapier, Google Analytics, Google Search Consol

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and enterprises looking for a product data management and authoring system to improve structured authoring as well as content creation and delivery

Audience

Technical writers, tech writing teams, IT companies, developers and content creators that require a powerful and intuitive tool to create all types of technical documentation

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$194/month
3 pricing levels for different needs
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • ClickHelp has proven to be an exceptional solution for our documentation management needs. This platform has transformed the way we create, collaborate on, and deliver our technical content. From its intuitive interface to its comprehensive feature set, ClickHelp has significantly enhanced our documentation process. Their support team is great!

Cons

  • If offline access to documentation is crucial for you, it's worth noting that ClickHelp is primarily an online platform.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

PTC
Founded: 1985
United States
www.ptc.com/en/products/arbortext

Company Information

ClickHelp
Founded: 2010
Armenia
clickhelp.com

Alternatives

Alternatives

Oxygen XML Editor

Oxygen XML Editor

Oxygen XML
MadCap Create

MadCap Create

MadCap Software
ONePUBS

ONePUBS

ONEIL

Categories

Categories

Help Authoring Tools Features

Collaboration Tools Supported
Content Library Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML / Word Supported
Multi-Format Output Supported
Offline Editing Not Supported
Preview Output Supported
Screenshot Tool Not Supported
Search Supported
Templates Supported
Text Editor / Word Processor Supported
Translation Tools Supported
Version Control Supported

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Not Supported
Collaboration Tools Supported
Docs Web Hosting Supported
Feedback Capture Supported
Markdown Support Supported
Multiple Formats Support Supported
Multiple Versions Support Supported
reStructured Text Support Not Supported
Version Control Supported
Webhooks Not Supported
WYSIWIG Editor Supported

Integrations

ALIP Supported
Accenture Cloud Trade Promotion Management Supported
Acropolis Supported
Affinity Supported
Array Supported
Bing Not Supported
Congree Supported
Creo Supported
Deloitte Halo Supported
Eviden MDR Service Supported
Google Analytics Not Supported
Google Translate Not Supported
Microsoft 365 Supported
Microsoft Azure Not Supported
OpenAPIHub Not Supported
PTC FlexPLM Supported
Salesforce Not Supported
YouTube Not Supported
Zapier Not Supported

Integrations

ALIP Not Supported
Accenture Cloud Trade Promotion Management Not Supported
Acropolis Not Supported
Affinity Not Supported
Array Not Supported
Bing Supported
Congree Not Supported
Creo Not Supported
Deloitte Halo Not Supported
Eviden MDR Service Not Supported
Google Analytics Supported
Google Translate Supported
Microsoft 365 Not Supported
Microsoft Azure Supported
OpenAPIHub Supported
PTC FlexPLM Not Supported
Salesforce Supported
YouTube Supported
Zapier Supported
Claim Arbortext and update features and information
Claim Arbortext and update features and information
Claim ClickHelp and update features and information
Claim ClickHelp and update features and information