Arb Pro

Arb Pro

Arb Pro Software
Arborgold

Arborgold

Tree Management Systems
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About

Arb Pro is the ultimate Customer relationship management (CRM) tool for Tree Contractors and Arborists. Arb Pro provides all the tools you need to help streamline your business and make everyday management more efficient. Managing Quotations, invoices, tools, risk assessment and so much more is possible. Marketing whether by email or mail merge can be daunting and time-consuming but with Arb Pro it's a breeze, providing a platform to stay in contact with your clients and keep them coming back year after year. The companion mobile surveyor/estimator app is available from the app store for iPad or iPhone. Even before signing up with Arb Pro you can download the app, login in to demonstration mode and access all the on-device features. Once signed up, you can use your login details to access and download appointments and sync back completed appointments with tree pictures, maps, risk assessments, tools required, work logistics and tree work items including associated costs.

About

For over 25 years, Arborgold's all-in-one business software has helped tree, lawn, and landscape companies manage leads and customers, bid jobs, schedule work, track inventory, run supply chain, manage projects, and invoice customers from your computer or mobile device. Learn how our customers are building a better business by automating tasks, optimizing schedules, and connecting the office with the field real-time, resulting in increased profits and a reduction in costs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Tree contractors and arborists interested in a customer relationship management solution

Audience

Arborgold focuses on serving lawn care, landscape, plant health care, and tree care companies who are looking to build a better business with best-in-class technology tools and automation.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$7.16 per month
Free Version
Free Trial

Pricing

$99 per month
Entrepreneur - $99 per month
Premium - $297 per month
Ultimate - Call for pricing
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.8 / 5
design 4.6 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I have had multiple jobs in the past that involved regular computer usage with quite a few different programs. This job was my first time using Arborgold and it is by far the easiest to learn system I have ever dealt with. If I ever have a question about anything it is so quick and easy to get a hold of one of their Customer Support team members! Their customer service is great and they all are so knowledgeable and friendly. Their software is quick to retrieve all of my needed data because the use cloud software. Being able to have fast access to all of our data definitely helps us all to work more efficiently and we all know that time is money!
  • Always responsive and adaptable! Takes our feedback seriously and makes updates/changes accordingly!
  • So many features and I don't even use most of them. Customer service is the best! They are always updating the platform.
  • The customer support is top-notch. You cant ask for a more personal team who really cares and invests in your companies success by teaching, guiding, and helping you implement the software. AG's team (although all over the world) is not distant. They answer their calls, they provide support, they even remember and know you by name. Truly a team that cares about quality and the client's needs. They adapt their software for current changes with game-changing improvements.
  • 1) Easy to use 2) Incredibly functional 3) Excellent Communication capabilities from the phone center to the invoicing. 4) Excellent customer support

Cons

  • To be honest, I really do not have any cons. They are able to personalize and tweak so many settings to suite our needs that I really cannot think of a time I felt frustrated or disappointed by using Arborgold.
  • While there are a lot of reports, they are not all super user friendly. Hope they continue updating this feature.
  • takes forever to load pages with poor internet. We are unable to use the crew mobile app bc we have poor cell service near Lake Michigan where the majority of our clients live.
  • I literally can't say anything negative. I really can't. Understanding the needs of our world, ArborGold's team truly gets it. They are winners and help their clients win!
  • I would say the only con is the learning curve. As it is a niche software, there's no way around having to spend some time learning how to use it. However, once your company is familiar with it you won't ever want to go back!

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Arb Pro Software
United Kingdom
www.arbprosoftware.com

Company Information

Tree Management Systems
Founded: 1994
United States
arborgold.com/tour/

Alternatives

Mapscape

Mapscape

Mapscape Limited

Alternatives

ArborSite

ArborSite

ArborSafe Australia
SingleOps

SingleOps

SingleOps by Granum
SingleOps

SingleOps

SingleOps by Granum

Categories

Categories

Arborist Features

Billing & Invoicing
For Utility Arborists
Inspection Management
Job Scheduling
Photos In Reports
Quotes / Estimates
Recurring Appointments
Vegetation Mapping

Arborist Features

Billing & Invoicing
For Utility Arborists
Inspection Management
Job Scheduling
Photos In Reports
Quotes / Estimates
Recurring Appointments
Vegetation Mapping

Landscape Management Features

Billing & Invoicing
Contract Management
Customer Database
Dispatch Management
Groundskeeping
Inventory Control
Irrigation Tracking
Job Management
Landscape Design
Mobile Access
Payroll Management
Plant Database
Quotes / Estimates
Routing
Scheduling & Appointments
Work Order Management

Lawn Care Features

Billing & Invoicing
Contract Management
Customer Management
Employee Management
Equipment Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service Dispatch

Integrations

Elastic Email
Google Calendar
Keap
QuickBooks Desktop Pro
QuickBooks Online
QuickBooks Online Advanced
SendGrid
Twilio

Integrations

Elastic Email
Google Calendar
Keap
QuickBooks Desktop Pro
QuickBooks Online
QuickBooks Online Advanced
SendGrid
Twilio
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