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Notifii Track
Notifii Track is a cloud-based package tracking software for apartment offices, university mailrooms, and corporate mailrooms. Quickly and easily log packages as you receive them. Automatically alert the recipient via email and text message. Capture signature proof-of-pickup/delivery. Notifii Track saves you time (literally, just a few seconds to scan a package) and increases package accountability. Use Notifii Track through your web browser, or on any iOS/Android device. 30-day free trial available.
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NeoLoad
Continuous performance testing software to automate API and application load testing. Design code-less performance tests for complex applications. Script performance tests <as:code /> within automated pipelines for API testing. Design, maintain and run performance tests as code and analyze results within continuous integration pipelines using pre-packaged plugins for CI/CD tools and the NeoLoad API. Create test scripts quickly for large, complex applications using a graphical user interface and skip the complexity of hand coding new and updated tests. Define SLAs based on built-in monitoring metrics. Put pressure on the app and compare SLAs to server-level statistics to determine performance. Automate pass/fail triggers based on SLAs. Contributes to root cause analysis. Update test scripts faster with automatic test script updates. Update only the part of the test that’s changed and re-use the rest for easy test maintenance.
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CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type.
CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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Epicor Indago WMS
Epicor ® Indago™ WMS is a revolutionary, client- and mobile-based warehouse management system that helps users save time, reduce inventory and labor costs, and increase customer service levels. Built using leading-edge .NET and SQL server technology, Indago WMS provides an extraordinarily rich, flexible, user-friendly experience that enables flawless execution of warehouse operations in a broad range of sectors—including automotive, industrial, electrical, plumbing, hardware, and more.
- Reduce Operating Costs: Optimize the productivity of every warehouse employee and reduce total labor hours while increasing order fill.
- Accelerate Order Cycle Time: Know the exact location and status of every SKU in your warehouse at every moment to ensure immediate availability.
- Eliminate ‘Zero Picks’: Resolve chronic issues in finding and picking parts for every order, boosting service levels and customer satisfaction.
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IBM watsonx Assistant
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
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Resolver
Resolver gathers all risk data and analyzes it in context — revealing the true business impact within every risk. Our Risk Intelligence Platform traces the extended implications of all types of risks — whether compliance or audit, incidents or threats — and translates those effects into quantifiable business metrics. Finally, risk becomes a key driver of opportunity instead of being disconnected from the business.
Choose the risk intelligence software used by over 1000 of the world’s largest organizations. Resolver makes it easy to collaborate and collect data from across the enterprise, allowing teams to fully understand their risk landscape and control effectiveness. Understanding your data is one thing; being able to use it to drive vital action. Resolver automates workflows and reporting to ensure risk intelligence turns into risk reduction.
Welcome to the new world of Risk Intelligence.
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PackageX OCR Barcode Scanning
PackageX OCR API converts any smartphone into a powerful universal label scanner that reads every bit of text on the label, including barcodes and QR codes.
Our state-of-the-art OCR technology uses robust deep learning models and proprietary algorithms to extract information from package labels.
Our OCR API is trained based on information from over 10 million labels, enabling over 95% scan accuracy -- the best in the market.
Our technology scans in low-light conditions, reads at any angle, and works with damaged labels.
Build your custom OCR scanner app and remove pen-and-paper inefficiencies.
Easily extract information from both printed text and handwritten labels with our OCR scanner.
Our OCR technology is trained on multilingual label data extracted from over 40 countries.
Detect & extract information from any barcode or QR code.
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PackageX Ship
One request through our shipping app or API instantly shows rates from a massive network of traditional and on-demand carriers, allowing you to create cost-effective shipping labels at scale.
Generate labels and track shipments from one place. Self-service kiosk available.
Pick from hundreds of shipping options sorted by speed and price.
Access exclusive special rates or custom rate cards through our multi-carrier shipping platform.
Ensure you’re shipping to a real address before the package leaves your facility.
Delight and inform recipients with automated notifications based on package location.
Create workflows to automate repeatable tasks and reduce manual work.
Our multi-carrier shipping platform brings shipping and tracking together and replaces single-carrier, manual label generation with multi-carrier, dynamic label generation.
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PackageX Receive
What is Package Receiving?
Package receiving manages incoming packages in buildings, offices, universities, and hotels. It tracks, scans, sorts, and notifies recipients, ensuring seamless delivery.
How It Works:
PackageX’s solution uses AI scanning technology to capture text, QR codes, and barcodes, ensuring perfect package intake. It includes data validation, automatic contact matching, customizable notifications, and chain of custody tracking.
Why Choose Us?
- 99% Accuracy: AI scanning captures all package data.
- Zero Lost Packages: Advanced tracking and chain of custody.
- 2X Efficiency: Faster delivery with automatic contact matching and advanced notifications.
Key Features:
- AI scanning with data validation
- Customizable notifications
- Detailed chain of custody
- Advanced delivery rules and tracking
Choose PackageX to automate and streamline your delivery workflows for efficiency, accuracy, and a better recipient experience.
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ServiceWorks
One stop platform for everything needed to run, grow and transform a business.
Cloud Based SaaS Solutions for managing complete business operations.
Mobile App for Running Business on the Go on Android and iOS.
Integration with third party systems for payment, inventory and work order.
Why Choose Service Works?
1. Ease of Use: Designed for novice users in mind. Speed of completing transaction is key consideration.
2. Customizable: Every industry has different nuances. We customize to fit your business needs.
3. Low Subscription Fees: We offer lowest subscription for unlimited users without any contract.
4. Excellent Customer Service: ServiceWorks provide 5 star support from onboarding to integration
5. Offline Mobile App: Field jobs can't be dependent on network. The work is synced when network is available.
6. Continuous Integration: SW integrates with work order, payment and accounting system for seamless integration.
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