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About

Activity could include emails, calls, tasks, notes and data flowing in from any of your existing systems: your sales, marketing, customer support systems and more. It's never been easier to see everything you may need on a contact or company to make the right decisions and act on as needed. The timeline loads automatically when an email is selected or entered and will show you all activity for the contact right in your inbox. Activity could include emails, calls, tasks, notes and data flowing in from any of your existing systems: your sales, marketing, customer support systems and more. You can easily switch to the company view to see all activity across the company. The contact view will load the timeline for the selected or entered email address. You can then switch to company view which will load the timeline for any contacts who share the domain name of the selected or entered email address.

About

Twenty is an open-source customer relationship management (CRM) platform designed to offer a modern alternative to traditional CRMs like Salesforce. Licensed under the GNU General Public License (GPL), it provides users with the freedom to own and customize the software to fit their unique business needs. Key features include contact management, opportunity tracking, task creation, and a timeline view for notes and activities. The platform emphasizes simplicity and user-friendliness, incorporating keyboard shortcuts and search functionalities for efficient navigation. Supported by a thriving community of developers, Twenty encourages collaboration and continuous improvement, ensuring the CRM evolves in line with user requirements.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Timeline platform for businesses

Audience

Organizations that want an open source CRM as an alternative to Salesforce

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per user per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$9/user/month
Free open source version also available
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Twenty CRM is a game-changer for businesses seeking an open-source CRM solution. Its intuitive interface makes onboarding quick and straightforward, even for non-technical users. The customization options are endless, allowing teams to tailor workflows, data fields, and integrations to match their unique needs. The active open-source community behind Twenty is incredibly supportive, regularly rolling out updates and offering assistance. The platform’s pricing (free!) is unbeatable, making it ideal for startups and small businesses.

Cons

  • While Twenty CRM shines in flexibility, its extensive features can be overwhelming for users who prefer a more straightforward setup. Initial setup might require some technical expertise, especially for customizing advanced workflows or integrating with third-party apps. Additionally, while the community is active, official support could be improved with faster response times for troubleshooting.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AppsForOps
Founded: 2015
Australia
www.AppsForOps.com

Company Information

Twenty
Founded: 2023
United States
twenty.com

Alternatives

Alternatives

Glances

Glances

Glances
Twenty20 Construction Cloud

Twenty20 Construction Cloud

Hindsight Technologies
Timestream

Timestream

Ntrepid
Timeline Maker Pro

Timeline Maker Pro

Timeline Maker

Categories

Customer Success Supported
Timeline Supported

Categories

CRM Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Not Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Integrations

Stripe Supported
Chief Not Supported
ElectroNeek Not Supported
Expensify Supported
Gmail Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Mailchimp Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Motileo Not Supported
PayPal Supported
PostgreSQL Not Supported
Salesforce Supported
Shopify Supported
Slack Supported
Wufoo Supported
Xero Supported
Zendesk Supported

Integrations

Stripe Supported
Chief Supported
ElectroNeek Supported
Expensify Not Supported
Gmail Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Mailchimp Not Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Motileo Supported
PayPal Not Supported
PostgreSQL Supported
Salesforce Not Supported
Shopify Not Supported
Slack Not Supported
Wufoo Not Supported
Xero Not Supported
Zendesk Not Supported
Claim AppsForOps Timeline and update features and information
Claim AppsForOps Timeline and update features and information
Claim Twenty and update features and information
Claim Twenty and update features and information