Applied CSR24Applied Systems
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Verizon Automated RetailVerizon
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Related Products
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About
Big tech companies like Amazon have set the bar for convenience and anytime, anywhere service – and insurance is not immune. Your customers want to be able to interact with your business, access their policies, and request information whenever or wherever they want. When you give customers the convenience to self-serve, your team is freed up to focus on other revenue-generating activities. Our online and mobile customer self-service application Applied CSR24® is the first of its kind in our industry that keeps your customers and systems connected to your business. Meet the digital demands of today’s consumers to increase client satisfaction, build client loyalty and stand out among the competition. No two clients are alike. Alter the documents each client receives to best match their unique needs.
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About
Customers want the personalization of online shopping and the instant gratification of tapping on a screen to get what they want in seconds. Our automated retail solutions deliver self-service machines with on-demand access to popular products—throughout your store and other high-traffic areas. The Internet of Things (IoT) makes it all possible—simply and securely. Verizon Automated Retail machines and kiosks help eliminate wait times, with touch screens, customized graphics and robotic dispensing systems. And they’re securely connected through machine-to-machine (M2M) technology. They’re why Ahold USA turned to us to improve their in-store customer experience, enabling self-serve checkout with smartphones.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for an online and mobile customer self-service solution
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Audience
Companies in need of an advanced IoT and Automated Retail solution to deliver instant gratification
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationApplied Systems
Founded: 1983
United States
www.appliedsystems.com
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Company InformationVerizon
United States
www.verizon.com/business/products/internet-of-things/connected-commerce/automated-retail/
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
vBots
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