Applied CSR24

Applied CSR24

Applied Systems
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About

Big tech companies like Amazon have set the bar for convenience and anytime, anywhere service – and insurance is not immune. Your customers want to be able to interact with your business, access their policies, and request information whenever or wherever they want. When you give customers the convenience to self-serve, your team is freed up to focus on other revenue-generating activities. Our online and mobile customer self-service application Applied CSR24® is the first of its kind in our industry that keeps your customers and systems connected to your business. Meet the digital demands of today’s consumers to increase client satisfaction, build client loyalty and stand out among the competition. No two clients are alike. Alter the documents each client receives to best match their unique needs.

About

Dominate the Dry Cleaning & Alterations Industry with Geelus! Struggling to manage operations, payments, and customer satisfaction? Geelus is the #1 choice of industry leaders, streamlining everything in one powerful platform. ✔ 5-Star Customer Experience – Deliver seamless service and boost reviews. ✔ One Simple Payment System – Process online & in-store transactions, securely store cards, and charge later. ✔ Manage Your Business Anywhere – Access from phone, tablet, PC, or Mac. ✔ Smart Automation – Employee & inventory management, email/SMS marketing, rostering & time tracking. ✔ Built-in Loyalty Program – Turn customers into repeat buyers. ✔ Seamless Pickup & Delivery – Online scheduling, driver routing, and a customer app. 💡 Save time, increase revenue, and grow effortlessly with Geelus. 👉 Join the future of dry cleaning & alterations today!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for an online and mobile customer self-service solution

Audience

Geelus serves the dry cleaning, laundry, tailoring, alterations, shoe repairs and embroidery businesses.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$9.00/month/user
30-day free trial, no credit card required.

Starter: $9/month
Small: $19/month
Medium: $89/month
Large: contact Geelus for a quote.
Discounts are available for 1 year and 2 year plans.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.9 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Geelus is purpose-built for tailoring and alterations. Job tickets, automated SMS notifications when orders are ready, customer profiles, and loyalty points all work seamlessly. The cloud-based system means we can check the shop from anywhere. Setup was straightforward and it handles our daily workflow perfectly.
  • great software for tailoring and alteration because of seamless process and easy template that can be easily customised and started.
  • everything is in ONE program. I don't have to flip flop between a POS System and my computer then back to a POS System.
  • Great product easy to use and expand. The communications is quick and immediate. The staff and support is incredible.
  • Easy to use and cloud-based Barcode tracking for garments Automated customer notifications Real-time reporting and analytics Great for managing multiple locations

Cons

  • Some advanced features like automated marketing SMS and online booking take time to configure. Better onboarding guides for new users would help unlock the full potential of the software faster.
  • some of the feature such as invoicing is not very customiseable; the user interface also seems a bit old.
  • it was a little slow learning on how to import Customer info and all my items. But the Tech Support was fast and helped me out.
  • Haven't found anything I did not like. It's rare that I'd say this about a product.
  • Took some time to train new staff Could use more customization for receipts (minor issue)

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Applied Systems
Founded: 1983
United States
www.appliedsystems.com

Company Information

Geelus
Founded: 2006
Australia
geelus.com

Alternatives

InsurLink

InsurLink

Vertafore

Alternatives

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SMRT Systems POS

SMRT Systems
Diamond Billing

Diamond Billing

Insuresoft
CleanMax

CleanMax

Arbelsoft
Wash It

Wash It

App Innovation

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Dry Cleaning Features

Barcoded Garments
Customer Accounts
Email Marketing
Employee Management
Point of Sale (POS)

Tailoring Features

360 Degree Design View
Accounting
Alterations Management
Barcode Printing / Scanning
Client Measurements Database
CRM
Customer Portal
Discount Management
Email / SMS Marketing
Inventory Management
Measurements From Photos
Order Management
Payment Processing
Point of Sale
Reporting / Analytics
Tailoring Product Templates
Time Tracking

Integrations

AWeber
Mailchimp
Stripe
vBots

Integrations

AWeber
Mailchimp
Stripe
vBots
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