Applied CSR24Applied Systems
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Related Products
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About
Big tech companies like Amazon have set the bar for convenience and anytime, anywhere service – and insurance is not immune. Your customers want to be able to interact with your business, access their policies, and request information whenever or wherever they want. When you give customers the convenience to self-serve, your team is freed up to focus on other revenue-generating activities. Our online and mobile customer self-service application Applied CSR24® is the first of its kind in our industry that keeps your customers and systems connected to your business. Meet the digital demands of today’s consumers to increase client satisfaction, build client loyalty and stand out among the competition. No two clients are alike. Alter the documents each client receives to best match their unique needs.
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About
Your customers will love their experience across our technology and our people helping them manage everything insurance for the benefit of your agency. A plug-in to your agency operations bringing people and technology all in one place. Digitalizing customer journeys that seamlessly integrate service people and advisors to make insurance easy for you and your customers. Get a real-time customer self-service app for insurance policies that are supported by service agents wherever your customer needs help. Renewals and buying new covers are made easy through a combination of AI and sales support placing the best cover for the customer. Realize real-time management and monitoring of your agency. Includes business intelligence and approval request management. Deliver world-class customer and agency-facing platforms that make selling and servicing the insurance needs of your customers easier and more profitable.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for an online and mobile customer self-service solution
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Audience
Insurance agencies and companies looking for a solution to manage all their processes and improve customer experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationApplied Systems
Founded: 1983
United States
www.appliedsystems.com
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Company InformationCOVU
United States
covu.com
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
vBots
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