ServEngage

ServEngage

Servion Global Solutions
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About

Driving the river of data. Appinium is the most powerful way to leverage videos, multimedia, webinars, and learning natively across your Salesforce environment. Interactive Video Marketing, Unleashed. For the past 15 years, you’ve heard that “video is the future” of marketing. We’re past that now. Data-driven interactive video is the new benchmark. ViewTrac: 100% Native Video and SCORM Enablement. Unleash the power of video across the Salesforce platform (including Communities and Trailhead) with ViewTrac's native multimedia player: a powerful solution to upload, share, track, and analyze video engagement. Data. You might already know how many views your videos have. But who is watching them? Are certain videos more engaging than others? And do those people who interact with video content ultimately convert more often? Zoom integration. Schedule all your Zoom Webinars right from within Salesforce, track registrations and attendance, then enhance the recording with CTAs

About

ServEngage from Servion is a powerful video engagement solution that makes it easy for customers to connect with organizations in the context of their service journey (website, mobile app, kiosks, etc.). Customers can get started anytime with the click of a button using any device with a working Internet connection (laptop, smartphone, tablet, smartwatch). The solution readily integrates with existing contact center platforms and digital channel systems (i.e. website, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, SMS) using open APIs and SDKs. ServEngage is built to complement your existing processes and technology stack while enhancing the way customers use video to interact, engage, and connect with your brand. The solution empowers agents to visually guide customers, offers personalized customer support, prevents unnecessary travel, and improves Net Promoter Score (NPS) with more than a dozen key features.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies wanting manage and track videos and multimedia like never before

Audience

Video engagement solution for organizations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Appinium
Founded: 2014
United States
appinium.com

Company Information

Servion Global Solutions
Founded: 1995
India
servion.com/solutions/video-engagement/

Alternatives

Knovio

Knovio

KnowledgeVision Systems

Alternatives

Sezion

Sezion

SEZION DIGITAL

Categories

Categories

Integrations

Acqueon
Amazon Connect
Avaya Aura
Salesforce
SearchUnify
Webex Contact Center

Integrations

Acqueon
Amazon Connect
Avaya Aura
Salesforce
SearchUnify
Webex Contact Center
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Claim Appinium and update features and information
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