ServEngageServion Global Solutions
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Related Products
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About
Driving the river of data. Appinium is the most powerful way to leverage videos, multimedia, webinars, and learning natively across your Salesforce environment. Interactive Video Marketing, Unleashed. For the past 15 years, you’ve heard that “video is the future” of marketing. We’re past that now. Data-driven interactive video is the new benchmark. ViewTrac: 100% Native Video and SCORM Enablement. Unleash the power of video across the Salesforce platform (including Communities and Trailhead) with ViewTrac's native multimedia player: a powerful solution to upload, share, track, and analyze video engagement. Data. You might already know how many views your videos have. But who is watching them? Are certain videos more engaging than others? And do those people who interact with video content ultimately convert more often? Zoom integration. Schedule all your Zoom Webinars right from within Salesforce, track registrations and attendance, then enhance the recording with CTAs
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About
ServEngage from Servion is a powerful video engagement solution that makes it easy for customers to connect with organizations in the context of their service journey (website, mobile app, kiosks, etc.). Customers can get started anytime with the click of a button using any device with a working Internet connection (laptop, smartphone, tablet, smartwatch). The solution readily integrates with existing contact center platforms and digital channel systems (i.e. website, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, SMS) using open APIs and SDKs. ServEngage is built to complement your existing processes and technology stack while enhancing the way customers use video to interact, engage, and connect with your brand. The solution empowers agents to visually guide customers, offers personalized customer support, prevents unnecessary travel, and improves Net Promoter Score (NPS) with more than a dozen key features.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies wanting manage and track videos and multimedia like never before
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Audience
Video engagement solution for organizations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAppinium
Founded: 2014
United States
appinium.com
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Company InformationServion Global Solutions
Founded: 1995
India
servion.com/solutions/video-engagement/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Acqueon
Amazon Connect
Avaya Aura
Salesforce
SearchUnify
Webex Contact Center
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Integrations
Acqueon
Amazon Connect
Avaya Aura
Salesforce
SearchUnify
Webex Contact Center
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