Sercom

Sercom

Abex Technologies
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About

Reduce Paper-Based Work With Our Drag-n-Drop App Builder. Create Data-Driven Apps That Empower Your Business. Mobile & Desktop. No Coding Required. A no-code platform for creating data-driven apps to replace paper forms across all industries. Use our versatile drag-n-drop software to schedule, dispatch, track & manage jobs. “Appenate allowed our company to go paperless in the field & gave us the ability to move towards other paperless operations. Within a month we had a department of 12 technicians & one dispatcher using Appenate daily” – Junetta, Commercial Service Department – Total Group Create quotes, checklists or reports & easily integrate with existing systems. Enforce accountability, cost-saving & efficiency via our dashboard overview. FREE trial offered to test GPS, barcode scanning, signature & drawing, media & attachment upload, formulas, push notifications, white label & offline capabilities. Create online forms and apps in under 5 minutes.

About

Sercom is a home & commercial service scheduling software that allows the solo or teams to properly plan the jobs to be done. Highly efficient scheduling calendar, suggestions of scheduling, notifications and what not. All the tools to properly run your field servicing company. Ensure your days are planned to your company standards. Features: • Request & Assessment management • Quote & time reservation management • Job planning & dispatch • Dashboard with items requiring an action • Follow-ups & check list • Integrations to accounting software • SMS Notifications for employees and clients • Roles and permissions

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Global Market

Audience

Any field, home or commercial services companies. Electricians, plumbers, HVAC, general contractors and so on.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$11.90/month/user
Starting price $9.90/per user/per month
paid annually.
($11.90 if paid monthly)
Free Version Not Supported
Free Trial Supported

Pricing

$20 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • What makes Appenate stand out from the various competitors is it's ease-of-use, functionality, continuous feature development, great customer service and affordable pricing structure.
  • The maturity of the platform, open interfaces, and workflow functionality. Appenate is a flexible solution that requires little or no programming skills.

Cons

  • Appenate has been a great asset to our company. There has been a great reduction in time preparing audits and audit reports as well as standardising our auditing process.
  • We needed a a flexible mobile forms solution that required little or no programming skills, and a pay per user licensing model, Appenate provided us with this. I have no cons at this stage.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Appenate
Founded: 2013
Australia
www.appenate.com

Company Information

Abex Technologies
Founded: 2021
Canada
www.sercom.io/en

Alternatives

Alternatives

Neptune DXP

Neptune DXP

Neptune Software

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

App Design Features

Change Management Supported
Collaboration Supported
Design Templates Supported
Drag & Drop Supported
Feature Library Supported
Prototyping Supported
Testing Management Supported
Visual Interface Supported

Application Development Features

Access Controls/Permissions Supported
Code Assistance Supported
Code Refactoring Supported
Collaboration Tools Supported
Compatibility Testing Supported
Data Modeling Supported
Debugging Supported
Deployment Management Supported
Graphical User Interface Supported
Mobile Development Supported
No-Code Supported
Reporting/Analytics Supported
Software Development Supported
Source Control Supported
Testing Management Supported
Version Control Not Supported
Web App Development Supported

Document Management Features

Access Controls Supported
Archiving & Retention Not Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Supported
Document Capture Supported
Document Conversion Supported
Document Delivery Supported
Document Indexing Supported
Document Retention Supported
Electronic Signature Supported
Email Management Supported
File Recovery Supported
File Type Conversion Supported
Forms Management Supported
Full Text Search Supported
Offline Access Supported
Optical Character Recognition Supported
Print Management Supported
Version Control Supported

Mobile App Development Features

Access Controls / Permissions Supported
Any App Development Language Supported
Collaboration Tools Supported
Compatibility Testing Supported
Data Modeling Supported
Debugging Supported
Drag and Drop Editor Supported
Enterprise Mobility (EMM/MAM) Supported
FaceID and TouchID Supported
For Consumer Apps Supported
For Enterprise Apps Supported
Integration Options Supported
Mobile App Security Supported
Multi-Factor Authentication (MFA) Supported
Multiple Apps from Same Base Supported
No Dependencies Supported
No-Code Supported
Reporting / Analytics Supported
Single Sign-On (SSO) Supported
Source Control Supported
Visual Editor Supported

Mobile Device Management (MDM) Features

Automatic Device Recognition Not Supported
Data Management Supported
Deployment Management Supported
Inventory Management Supported
Maintenance Utilities Supported
Procurement Management Supported
Remote Update / Installation Supported
Software Management Supported
Synchronization Management Supported
Wireless Network Support Supported

Integrations

Box Supported
Dropbox Supported
Egnyte Supported
Google Cloud BigQuery Supported
Google Drive Supported
Google Sheets Supported
Indent Supported
Microsoft OneDrive Supported
Microsoft SharePoint Supported
QuickBooks Online Not Supported
Salesforce Supported
Snowflake Supported

Integrations

Box Not Supported
Dropbox Not Supported
Egnyte Not Supported
Google Cloud BigQuery Not Supported
Google Drive Not Supported
Google Sheets Not Supported
Indent Not Supported
Microsoft OneDrive Not Supported
Microsoft SharePoint Not Supported
QuickBooks Online Supported
Salesforce Not Supported
Snowflake Not Supported
Claim Appenate and update features and information
Claim Appenate and update features and information
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Claim Sercom and update features and information