Apartments.com vs. Innago Comparison


Apartments.com CoStar Group	Innago	+	+
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About Apartments.com is the leading online apartment listing website, offering renters access to information on more than 1,000,000 available units for rent. Apartments.com is supported by the industry's largest professional research team, which has visited and photographed over 500,000 properties nationwide. The team makes over one million calls each month to apartment owners and property managers, collecting and verifying current availabilities, rental rates, pet policies, fees, leasing incentives, concessions, and more. Apartments.com offers more rental listings than any other apartments website, and innovative features including a drawing tool that allows users to define their own search areas on a map, and a "Travel Time" feature that lets users search for rentals in proximity to a specific address. Apartments.com creates easy access to its listings through a responsive website and iOS and Android apps, and provides unmatched exposure for its advertisers through an intuitive name.	About Innago is a free and easy-to-use property management solution. Whether you have 1 unit or 1000, student housing, or commercial properties, Innago is built for you. Our software is designed to save you time and money, so you can spend more time doing the things that matter most. Our mission is to make renting simple, accessible, & affordable for landlords of any size. Too many alternatives are expensive & overwhelming, turning a "solution" into a problem. Innago allows you to easily: collect rent, screen tenants, list properties, manage work orders, create applications, sign leases, organize financials, communicate with tenants, & much more!
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Renters and property managers looking for a solution to manage their properties and customers	Audience Small to mid-sized landlords and property managers interested in completely free online property management software
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing Free All features are 100% free for landlords and property owners. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.7 / 5 ease 4.5 / 5 features 4.6 / 5 design 4.5 / 5 support 4.7 / 5 Read all reviews
	Pros & Cons from Real Users Pros User-friendly interface: Innago's design is intuitive, making navigating and utilizing the platform easy. Comprehensive feature set: Innago offers a wide range of features, from tenant management to financial tracking, customized late fees, messaging, and maintenance tracking. Mobile accessibility: The platform has a mobile app and the browser is mobile-friendly. Having the app is critical to get notifications right away if there is a maintenance issue. Strong customer support: The Innago support team is amazing and very quick to respond and get a resolution or an answer to your question. To be free to landlords is a major plus and it isn't expensive for the tenant to make their payments if they set up payments through their bank account. I love that it's free, so it saves me money. I can easily use it and navigate the dashboard every easily. The best is the quick responsiveness of customer service, which is important for me whenever a problem arises. Great Platform and Customer Service. The platform is easy to navigate and customer service is very responsive for assistance. I like that you can store documents in each renters file. Its so easy to add these documents. Its nice that I don't have to keep a physical copy. The product overall is great; it has easy accessibility and is easy to setup. It also has great flexibility. Cons Learning curve: While the interface is generally user-friendly, there is still be a learning curve for users who are new to property management software or who are switching from a different platform. It would be helpful if you were able to navigate different sections of the platform without having to back out and go to one of the side bar items. Reports: It would be nice to be able to get more reports or customize some of the reports. Creating Documents: This feature could be developed further. It isn't very user-friendly, and it would be nice to create a document from scratch. Filling out all the spaces to complete text, initials, and documents could be improved. I wish Innago implemented a guidebook or a video to help tenants better integrate into the platform because one of my tenants isn't tech savvy and had difficulty using it. I also wish there were forms available for landlords to use, such as eviction notice, lease agreements based on state, etc. I currently do not have any cons at this time to report. There is not a way to have a renter sign multiple electronic documents I do not like that I do not have the option to turn off the credit card function.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information CoStar Group United States www.apartments.com	Company Information Innago Founded: 2016 United States innago.com
Alternatives Zillow Zillow Group	Alternatives TurboTenant
Eversa Ikarus Development	DoorLoop
Homes.com	Apartments.com Rental Manager Apartments.com
iManageRent	IDprop
Apartments.com Rental Manager Apartments.com View All	AppFolio Property Manager AppFolio View All
Categories Affordable Housing Multiple Listing Service (MLS)	Categories Affordable Housing Commercial Real Estate HOA Income Verification Lease Accounting Lease Management Real Estate Property Management Rent Payment Rental Property Management Self Storage Student Housing
	Show More Features Commercial Real Estate Features Brand Management Cash Flow Analysis Critical Date Alerts CRM Deal Management For Appraisers For Brokers For Investors For Property Managers Portfolio Management Strategic Planning HOA Features Calendar Management Committee Management Document Management Event Management Member Communities Member Directory Online Payment Processing Property Database Website Management Work Order Management Lease Accounting Features Amortization Schedule Asset Management Billing & Invoicing Budgeting & Forecasting Capitalization Reporting Critical Date Alerts Expense Tracking For Equipment Leases For Real Estate Payment Tracking Portfolio Management Tax Management Lease Management Features Billing & Invoicing Commercial Leases Contact Management Landlord Database Lease Classification Portfolio Management Property Management Residential Leases Retail Leases Sublease Management Tenant Database Real Estate Property Management Features Billing & Invoicing Commercial Properties Contact Management Credit Check Expense Management Insurance Management Landlord Database Late Fee Calculation Lease Management Maintenance Management Owner Portal Payment Processing Portfolio Management Rent Tracking Residential Properties Tax Management Tenant Database Tenant Portal Vacancy Tracking Website Management Rental Property Management Features Credit Check Expense Management Online Payments Owner Portal Tax Management Tenant Management Tenant Portal Tenant Screening Vacancy Tracking Website Management Self Storage Features Customer Management Deposit Tracking Gate/Access Control Interactive Property Map Late Fee Calculation Lead Management Move-In / Move-Out Wizard Multi-Location
Integrations Anyone Home CRM CloudPano Flamingo Resident Retention HasData Hyly.AI Leasey.AI Ledgre Peek QuickBooks Accountants Rent Dynamics Stripe Financial Connections Zembra Show More Integrations View All 10 Integrations	Integrations Anyone Home CRM CloudPano Flamingo Resident Retention HasData Hyly.AI Leasey.AI Ledgre Peek QuickBooks Accountants Rent Dynamics Stripe Financial Connections Zembra Show More Integrations View All 2 Integrations
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