Apache StormApache Software Foundation
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storm Cloud Contact CenterContent Guru
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About
Apache Storm is a free and open source distributed realtime computation system. Apache Storm makes it easy to reliably process unbounded streams of data, doing for realtime processing what Hadoop did for batch processing. Apache Storm is simple, can be used with any programming language, and is a lot of fun to use! Apache Storm has many use cases: realtime analytics, online machine learning, continuous computation, distributed RPC, ETL, and more. Apache Storm is fast: a benchmark clocked it at over a million tuples processed per second per node. It is scalable, fault-tolerant, guarantees your data will be processed, and is easy to set up and operate. Apache Storm integrates with the queueing and database technologies you already use. An Apache Storm topology consumes streams of data and processes those streams in arbitrarily complex ways, repartitioning the streams between each stage of the computation however needed. Read more in the tutorial.
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About
Content Guru’s cloud customer engagement and experience solution storm® services hundreds of the world’s largest organizations. Providing businesses from a variety of sectors with a comprehensive, user-friendly interface, storm offers an effortless solution to resolving queries and issues without losing the quality of service that customers expect. storm integrates seamlessly with third-party databases, overlaying existing infrastructure with the unlimited capabilities of storm to unify disparate systems and enhance customer experience. storm helps hundreds of the world’s largest organizations deliver great customer experiences. Building on the core cloud contact center product set of IVR, ACD, omni-channel support, and more, users have access to a range of cutting-edge modules, ensuring that their customer and agent experiences are optimized. storm provides a range of native functionality, including WFM and CRM tools.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Developers and companies in search of a big data software solution that integrates with any queueing system and any database system
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Audience
Organizations interested in a powerful cloud contact center
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationApache Software Foundation
Founded: 1999
United States
storm.apache.org
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Company InformationContent Guru
Founded: 2005
United Kingdom
www.contentguru.com/en-gb/products/front-office-cx/storm-contact/
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
Akira AI
Amazon Kinesis
Apache Kafka
Apache Knox
Apache Ranger
Azure HDInsight
Google Cloud Contact Center AI
IBM watsonx Assistant
RabbitMQ
Sematext Cloud
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Integrations
Akira AI
Amazon Kinesis
Apache Kafka
Apache Knox
Apache Ranger
Azure HDInsight
Google Cloud Contact Center AI
IBM watsonx Assistant
RabbitMQ
Sematext Cloud
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