AntWorks RPAAntWorks
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Related Products
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About
Manage, measure and maximize the productivity of your flexible digital workforce in real-time. Build intelligence into smart BOTs in a low-code/no-code environment. Configure up to 50 cognitive BOTs and run them with minimal downtime. Multi-skilled BOTs in real time with minimal intervention for maximum productivity. Maximize productivity with BOTs that respond dynamically to changes in the operating environment. Manage your BOTs proactively; assign specific processes or activities and reassign where most needed. Auto failover management with pre-defined business continuity hardware designs. Deploy BOTs to different environments for operational flexibility and efficiency.
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About
Intradiem is the only workforce automation solution that delivers guaranteed results while improving both agent engagement and the customer experience. Our powerful technology acts as an automated manager for the contact center with rules triggered in real-time by actual center conditions. We power over 1.2 billion automated actions annually and have saved our customers over $160 million in the past 2 years.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations that want to address complex automation opportunities and scale across the enterprise
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Audience
Contact Center, Operations, Workforce Management
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$0
For more information, please call us at 678-356-3500.
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAntWorks
Founded: 2015
Singapore
www.ant.works/antworks-rpa/
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Company InformationIntradiem
Founded: 1995
United States
intradiem.com
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Categories |
Categories |
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Robotic Process Automation (RPA) Features
Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Workforce Optimization (WFO) Features
eLearning
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
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Integrations
Thrive Global
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